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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I needed 3 different covers for my garden equipment
I went to Cover & All website
I put in the measurements, selected the material and extras and paid
An acknowledgment was immediately received with the delivery date
The products arrived 3 weeks later on time.
Very simple and hassle free
The problem is that the cover EXACTLY matched the size that I gave. So, this meant that the tensioners that I had bought were not needed. Next time I would just reduce the size a tiny bit. However the cover is of excellent quality and should give years of service.
The problem is that the cover EXACTLY matched the size that I gave. So, this meant that the tensioners that I had bought were not needed. Next time I would just reduce the size a tiny bit. However the cover is of excellent quality and should give years of service.
Easy explanation on measurements and ordering is so simple. Photos and additional comments helped describe an awkward shaped cushion box but it helped. Cover arrived and it fits perfectly. Well worth the money.
I was very nervous about using this service after bad experiences with other companies in the past. I found the website easy to use and having contacted the company for assistance with my order and they were very helpful. There was a slight delay with my order but when the covers arrived I was very happy with the quality of the manufacturing and material. I only have one criticism and that is one of the covers is a little loose, I haven't checked the measurements as yet but I can fit my old seat with the old cover inside the new cover and it's still loose. As I said only a small thing so I would suggest to anyone be sure of your measurements.
I was pleasantly surprised when they emailed to confirm the dimensions of my custom shade sail and that they followed my request for straight sides, rather than scalloped.
The material and workmanship cannot be faulted
Pleased with contact and updates on progress of order. It is a good strong cover. Just what we needed and matches previous covers from covers and all
I was more than happy with the covers when they arrived. Excellent quality and my cushions look like new.
What an excellent service this company provides. Great attention to detail. At last a cover that is heavy duty and proper quality. I purchased the Tuff version for very little more money. If you want a cover that lasts then this is where to go.
The custom covers I ordered exceeded my expectations. They are very well made and the fabric is lovely.
Ordering process very easy to follow and details requested, particularly photo of item the cover required for, was very reassuring
Ordering process very easy to follow and details requested, particularly photo of item the cover required for, was very reassuring
Awful customer services, issues go unanswered, call backs never happen, staff have limited knowledge or understanding of products. Would not recommend under any circumstance - Steer Clear!
Brilliant pre-sale support. They checked my specifications in detail before finalising the order. Absolutely superb phone support too. The cover is superb. A genuine all-round amazingly professional service.
I am very happy with the custom cover I purchased. The tuff fabric selected does look like it will fulfil the guarantee of 5-years.
Ordered cover for my arc sofa.
They checked the sizes with me prior to making.
Goods arrived very durable cover and fitted perfectly.
Easy to use website and sending a photo of the furniture added to the feeling that it would be better than one off the shelf.
Professional service - great qu as pity products - I've got 5 made to measure items!
Professional service - great qu as pity products - I've got 5 made to measure items!
Great products & excellent communication
Great website, easy ordering process, products arrived on date and fit really well. Seem extremely hard wearing, but time will obviously tell to see how they last.
Easy and very straight forward to order. The instructions for creating the made to measure item was practical and easy and I was attracted by the assurance of the quality
Easy and very straight forward to order
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

