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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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BEST COVERS
April 21, 2021

I needed 3 different covers for my garden equipment
I went to Cover & All website
I put in the measurements, selected the material and extras and paid
An acknowledgment was immediately received with the delivery date
The products arrived 3 weeks later on time.
Very simple and hassle free

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Surprised
April 21, 2021
Updated review

The problem is that the cover EXACTLY matched the size that I gave. So, this meant that the tensioners that I had bought were not needed. Next time I would just reduce the size a tiny bit. However the cover is of excellent quality and should give years of service.

Date of experience: April 21, 2021

Surprised
April 21, 2021
Previous review

The problem is that the cover EXACTLY matched the size that I gave. So, this meant that the tensioners that I had bought were not needed. Next time I would just reduce the size a tiny bit. However the cover is of excellent quality and should give years of service.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Great job!
April 21, 2021

Easy explanation on measurements and ordering is so simple. Photos and additional comments helped describe an awkward shaped cushion box but it helped. Cover arrived and it fits perfectly. Well worth the money.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Garden sofa covers
April 21, 2021
Updated review

I was very nervous about using this service after bad experiences with other companies in the past. I found the website easy to use and having contacted the company for assistance with my order and they were very helpful. There was a slight delay with my order but when the covers arrived I was very happy with the quality of the manufacturing and material. I only have one criticism and that is one of the covers is a little loose, I haven't checked the measurements as yet but I can fit my old seat with the old cover inside the new cover and it's still loose. As I said only a small thing so I would suggest to anyone be sure of your measurements.

Date of experience: April 21, 2021

Easy and convenient to use
March 29, 2021
Previous review

Easy and convenient to use

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
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Fantastic
April 21, 2021

Excellent service, went above and beyond. Always kept informed on progress and outstanding product delivered before estimated arrival date.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Great Service and Product
April 21, 2021

I was pleasantly surprised when they emailed to confirm the dimensions of my custom shade sail and that they followed my request for straight sides, rather than scalloped.
The material and workmanship cannot be faulted

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Fire pit cover
April 21, 2021

Pleased with contact and updates on progress of order. It is a good strong cover. Just what we needed and matches previous covers from covers and all

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Great quality covers
April 21, 2021

I was more than happy with the covers when they arrived. Excellent quality and my cushions look like new.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Exceeded expectation
April 21, 2021
Updated review

What an excellent service this company provides. Great attention to detail. At last a cover that is heavy duty and proper quality. I purchased the Tuff version for very little more money. If you want a cover that lasts then this is where to go.

Date of experience: April 20, 2021

Great customisation available
March 22, 2021
Previous review

Great customisation available

Date of experience: March 22, 2021
GB
1 review
0 helpful votes
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Excellent
April 20, 2021

Good quality cover, prompt service and delivery, ideal fit as it's made to measure would definitely recommend

Date of experience: April 20, 2021
Italy
1 review
0 helpful votes
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Very good quality
April 20, 2021

The custom covers I ordered exceeded my expectations. They are very well made and the fabric is lovely.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Ordering process very easy to follow and details requested, particularly photo of item the cover required for, was very reassuring

Date of experience: April 20, 2021

Ordering process very easy to follow and details requested,...
March 25, 2021
Previous review

Ordering process very easy to follow and details requested, particularly photo of item the cover required for, was very reassuring

Date of experience: March 25, 2021
GB
1 review
0 helpful votes
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Awful customer services, issues go unanswered, call backs never happen, staff have limited knowledge or understanding of products. Would not recommend under any circumstance - Steer Clear!

Date of experience: April 20, 2021
GB
2 reviews
0 helpful votes
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Fantastic service
April 20, 2021

Brilliant pre-sale support. They checked my specifications in detail before finalising the order. Absolutely superb phone support too. The cover is superb. A genuine all-round amazingly professional service.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Outdoor Chimeara Cover
April 20, 2021

I am very happy with the custom cover I purchased. The tuff fabric selected does look like it will fulfil the guarantee of 5-years.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Brilliant Custom made Cover
April 20, 2021

Ordered cover for my arc sofa.
They checked the sizes with me prior to making.
Goods arrived very durable cover and fitted perfectly.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Sturdy cover
April 20, 2021
Updated review

Easy to use website and sending a photo of the furniture added to the feeling that it would be better than one off the shelf.

Date of experience: April 20, 2021

Easy to use website
April 4, 2021
Previous review

Easy to use website

Date of experience: April 4, 2021
GB
1 review
0 helpful votes
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Best on the net
May 20, 2021
Updated review

Professional service - great qu as pity products - I've got 5 made to measure items!

Date of experience: April 20, 2021

Best on the net
April 20, 2021
Previous review

Professional service - great qu as pity products - I've got 5 made to measure items!

Date of experience: April 20, 2021

Great products & excellent communication
April 9, 2021
Previous review

Great products & excellent communication

Date of experience: April 9, 2021
GB
1 review
0 helpful votes
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Table and parasol cover
April 20, 2021
Updated review

Great website, easy ordering process, products arrived on date and fit really well. Seem extremely hard wearing, but time will obviously tell to see how they last.

Date of experience: April 20, 2021

Great website
April 4, 2021
Previous review

Great website

Date of experience: April 4, 2021
GB
1 review
0 helpful votes
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Really good quality cover
April 20, 2021
Updated review

Easy and very straight forward to order. The instructions for creating the made to measure item was practical and easy and I was attracted by the assurance of the quality

Date of experience: April 20, 2021

Easy and very straight forward to order
April 6, 2021
Previous review

Easy and very straight forward to order

Date of experience: April 6, 2021