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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Cushion covers
April 23, 2021

They were a bit slow in getting the sizes right, but it was worth wait.

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Excellent service
April 23, 2021

Good quality product, excellent service from ordering to receipt

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Perfect result
April 22, 2021

I had a pizza oven cover made to specification. It fits perfectly, is of excellent material and at a very reasonable price. Do not hesitate to use these people. Very professional.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Table top cover
April 22, 2021

Ordering the table cover was easy and simple. Quality of cover is good, however, the fit is not good at all. More allowance should be made on the fabric that pulls underneath the table top. An additional 2 grommets would have also been useful to secure the cover in place.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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I purchased replacement cushion covers for our outside furniture and the process was very easy. The team were incredibly helpful and prompt with questions abs queries. I measured incorrectly and they noticed it by looking at the images shared. The items that arrived were a perfect fit and look great.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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PATIO COVER
May 22, 2021

GOOD QUALITY MATERIAL, PROBLEM IS IT DOESNT FIT
CHECKED MY MEASUREMENTS
PRODUCT IS WAY TO SMALL
HAD TO CONTINUALLY CHASE FOR A DELIVERY DATE AS WELL

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Fire pit cover
April 22, 2021

Arrived earlier then indicated which was great, updated at all times, would use them again

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Cushions
May 22, 2021

I still have not received my cushions. I thought I was buying from a UK company but it turns out they were made in India. They now seem to be stuck in England. I was supposed to receive them on 9th April that was changed to 19th April and then changed again to 20th April. We are now on 22nd April and they still haven't arrived. Very very disappointed

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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End result great
April 22, 2021

Poor delivery. Paid for fastest. Got the really late delayed one. When I finally got my hands on the covers. Wow absolutely brilliant

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Custom made
April 22, 2021
Updated review

Can not praise you enough. The fact that I could order a custom made size was amazing. The quality was excellent. The website was easy to use. I did have several emails changing the delivery dates, but at least they kept me up to date, in fact the final delivery date was sooner than originally quoted. Would definitely recommend them. Great product, thank you.

Date of experience: April 22, 2021

Good and easy
April 7, 2021
Previous review

Good and easy

Date of experience: April 7, 2021
GB
1 review
0 helpful votes
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Covers did not arrive on time as they are coming from India customer service not very good they should be more on the ball, covers very good.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Excellent service and product
April 22, 2021

It was easy to order online but they came back with requests for more information and photographs so that they could ensure the product would fit. Delivery was much quicker than anticipated given it was a made to measure item.

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Perfect covers very well made.
April 22, 2021
Updated review

Easy to order. Good communication- fast delivery, very well made especially the zips for ease of fitting

Date of experience: April 21, 2021

Easy to order
March 27, 2021
Previous review

Easy to order

Date of experience: March 27, 2021
GB
1 review
0 helpful votes
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Garden furniture covers
April 21, 2021

Good quality, looks good, arrived on time and fits well, the online instructions telling you where to measure was very straight forward, would definitely recommend

Date of experience: April 21, 2021
GB
1 review
1 helpful vote
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If there is minus start I would give -10
May 21, 2021
Updated review

Absolutely disgraceful and dishonest people. Nothing came on time, they did not meet the deadline and lots of lies beneath a website.

Date of experience: April 21, 2021

Very straight forward instruction
March 28, 2021
Previous review

Very straight forward instruction. Dealt with smoothly.

Date of experience: March 28, 2021
GB
1 review
0 helpful votes
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Awful!
May 21, 2021

Ordered a made to measure shade sail. Not one dimension matches up to the measurements I provided. Not even close. I am still waiting to hear back from the company regarding the issue

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Brilliant
April 21, 2021

They made me a designer cover which I thought wouldn't be possible contact was excellent all the way they offered two different types of cover to choose from, the turn round was very quicky considering the current climate

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Great Quality and Reasonable Prices
April 21, 2021
Updated review

Very easy to pick and size what I wanted and the order arrived really quickly

Date of experience: April 21, 2021

Very easy and prices seem very reasonable
April 2, 2021
Previous review

Very easy and prices seem very reasonable

Date of experience: April 2, 2021
GB
1 review
0 helpful votes
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Quality product and support
April 21, 2021

I searched many online sites to find replacement covers for my rattan cushions and this site had good reviews. I placed my order and received great customer support resolving an error in my order. Product received were better than expected and would highly recommend.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Delivery took the shine off
May 21, 2021
Updated review

Ordering process was so long ago I can't remember how it was but my whole experience was defined by the dreadful delivery service.
I was given a date for delivery and then a couple of days after that had passed I was told that my covers were ready to be shipped, it then took 4 days to get from India to Glasgow and another 6 days to be delivered and even at that the driver turned up with no warning on a day when there was no delivery scheduled.
I doubt if I will use the company again after this.

Date of experience: April 21, 2021

Ordering process is a bit slow and clunky
April 20, 2021
Previous review

Ordering process is a bit slow and clunky

Date of experience: March 21, 2021