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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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I have already given a review
April 25, 2021

Purchasing was easy and my product is great but I am constantly asked to review despite having done so already.

Date of experience: April 25, 2021
GB
1 review
0 helpful votes
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Excellent!
April 25, 2021

Really happy with the service and product, exactly what we were hoping for

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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New Furniture Covers
April 25, 2021

Excellent service and quality of covers is better than the ones originally on the cushions

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Chased many times, told on its way, then in production, then would be sent, almost 4 weeks after order it was shipped

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Bespoke covers at a great price
April 24, 2021

Excellent service, very good product for a fab price

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Great quality covers, I had old rattan furniture but in very good condition except cushions covers. So decided to change just covers and my furniture looks like new again! Thank you for a good product, made to measure perfect size!

Date of experience: April 24, 2021
GB
1 review
0 helpful votes
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Good product well made
April 24, 2021
Updated review

Was kept informed until delivery.
Efficient and professional.

Date of experience: April 24, 2021

Ok so far
April 10, 2021
Previous review

Ok so far. Haven't received the product yet.

Date of experience: April 10, 2021
GB
1 review
0 helpful votes
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Excellent product
April 24, 2021

Very simple order process, excellent communication throughout, extremely robust & attractive cover. Highly recommended

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Custom cover for patio heater
April 23, 2021

I was delighted with my custom-made patio heater cover, after trying and failing to find one of the correct size anywhere else.

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Small size
May 23, 2021
Updated review

Very disappointed the covers did not meet my measurements. Cover did not fit

Date of experience: April 23, 2021

Great thank you
April 7, 2021
Previous review

Great thank you

Date of experience: April 7, 2021
GB
1 review
0 helpful votes
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Quality products
April 23, 2021

From ease of ordering the custom made covers to early delivery, couldn't be more pleased with the end result

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Excellent service and a quality product
April 23, 2021
Updated review

Ordering on-line was simple and easy to understand. I was told the product would be delivered to me on or around 10th May, which I personally thought was ambitious considering it was being made to order, so imagine my surprise when it arrived on 21st April, amazing!

The overall quality and workmanship was outstanding.

Date of experience: April 23, 2021

Excellent website and easy to follow
April 12, 2021
Previous review

Excellent website and easy to follow

Date of experience: April 12, 2021
GB
1 review
0 helpful votes
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Misunderstanding
May 23, 2021

I thought the covers would include the foam cushions given the amount I paid for them.

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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OUTSTANDING SERVICE!
April 23, 2021
Updated review

I was so impressed with this service - the attention to details was exemplary. I placed an order for an unusual shaped gazebo roof and measured very accurately but the team of designers at Covers & All asked me to check a specific measurement which I did and they were correct. I was very impressed that they went to the trouble of double-checking with me. I am absolutely delighted with the new roof covering - a perfect fit. Thank you!

Date of experience: April 23, 2021

So far, so good
March 24, 2021
Previous review

So far, so good.

Date of experience: March 24, 2021
GB
1 review
0 helpful votes
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Swing Chair
April 23, 2021

Covers are perfect, being able to order eact measurement is amazing. Quality much better than I expected for price!
Definitely recommend.

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Great product but
April 23, 2021

Would have been lovely to have the zip the same colour as the material
And the charge on my visa statement showed a different name, which is confusing

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Excellent
April 23, 2021

Excellent reliable service and high quality material and product

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Cushions
May 23, 2021

I ordered the wrong colour and had time to change my order which I did but they said it was to late so covers no good to me

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Took a little longer to arrive than first communicated but I am very pleased with the quality of the new covers. They've totally transformed my garden furniture. Very happy.

Date of experience: April 23, 2021
GB
1 review
0 helpful votes
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Brilliant covers
April 23, 2021

Great service, perfect covers. They checked one measurement with me then the covers were made and delivered really quickly. I'd been looking for an outside storage cupboard but they were too big and far too expensive. These covers are perfect.

Date of experience: April 23, 2021