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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The initial ordering experience was thorough and satisfactory. However, on (eventual) arrival the covers were incorrectly sized, despite several design confirmations and therefore did not fit the previously constructed seating. Nor was it possible, or viable, to add an extra layer of internal foam to correct the mistake.
Was easy to order the size I required.
I made a schoolboy error and shrunk my covers so measured using the website guidance and I am completely delighted with them they fit perfect and excellent material. Only downside was they took longer than initially stated but overall worth the wait and would definitely use again. Customer services more than happy to keep me updated. Thank you highly recommended :)
Good idea uploading a picture of the chair. The covers fit perfectly
Good idea uploading a picture of the chair
Promised delivery on 12 th May after waiting nearly a month, still haven't received order.
Also promised refund on delivery cost haven't received that either
I was looking for some covers for our pallet furniture (2 chairs and 1 table) howevet I couldn't find any anywhere other than I'll fitting generic covers which would no doubt rip and tear and wouldn't t look the part so I found cover & all. Yes you can buy cheaper covers elsewhere however I guarantee they will not fit like these. The process was very easy, send in the measurements, receive confirmation with a plan of your item, give the go ahead and that's it. I received the covers within a few weeks and they are a perfect fit and seem to be very durable material so I expect these to last a long time. Definitely recommend.
I am over the moon with my covers. Arrived on time, perfect fit and customer service is second to none.
Better than any I have seen, a great fit. And the right colour
Looks good so far and is the best quality cover that I have purchased over many years
Bought covers with a clear vinyl panels. There were at least 5 dirt patches stucked under joints where the clear panel was glued to the tarpaulin. Looked dirty and unsightly.
Disappointed with the product. I thought I'd ordered a lightweight beige cover for my Weber grill, but I have received a really heavy, thick black plastic cover. A big struggle for a woman!
Site easy to use and discount was an added bonus. Now need to see how long I have to wait for it to arrive
I have unusual shaped garden furniture cushions and couldn't find anything that would fit so I went for custom made cover. It arrived exactly as I specified and made of hardwearing material. I am a very satisfied customer.
I have unusual shaped garden furniture cushions and couldn't find anything that would fit so I went for custom made cover. It arrived exactly as I specified and made of hardwearing material. I am a very satisfied customer.
Ordered the custom made heavy tarp, worried about a few bad reviews, but spot on with measurements and good strong tarp reinforced edges, received within a week
What else can I say... it's all in the title. 10/10 experience. Very impressed.
Very good customer service. Had to ring up to change measurements & it was all dealt with professionly
Thankyou look forward to receiving them. Very pleased with my covers, well made and good quality materiel.
Thankyou look forward to receiving them
I found the website very easy to use, we needed 3 bespoke covers and it was no problem. We were kept informed with the delivery dates and they arrived on time. The covers are very well made, look very robust (time will tell) and we are very pleased with them. Would highly recommend.
Really pleased with the bespoke cover for garden furniture, perfect fit and really durable, will last years.
Easy site, looking forward to delivery
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

