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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Great product
May 20, 2021

Found the website very easy to navigate and the prices extremely competitive.
Had a delay in receiving goods which was totally understandable, but don't think the chat agent handled my questions particularly well.
However, when product arrived it fitted perfectly. The material is good quality and the workmanship is of a high standard.
Would definite recommend.

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
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3 month delivery delay
June 19, 2021

They just didn't seem to be honest about my order delivery dates. This changed three times. First they blamed covid 19, then they said they were out of stock of the material, then it was coming from a factory in India.

But. And I do have to stress, the product is good and looks well made, which is what earned them their two stars.

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
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Very satisfied
May 20, 2021

The website was good and easy to use. The responses from the company were very good and the cover arrived on time. It is just perfect in size and quality. I have been delighted by the experience.

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
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Ask advice first
June 19, 2021

I ordered some made to measure shades. Measured everything three times, knocked 6 inches off for the D ring etc. You need to knock much more off. The website should give you total dimensions including the D ring etc once you have put your size in.
Mine are now not taught enough and don't look as good as they should

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
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Perfect
May 20, 2021

Ordering was very straightforward and covers were delivered at time promised. I was hugely impressed by the quality of the material and workmanship.

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
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Katiecol
May 19, 2021

We are more than happy with our cover great quality and fantastic prices. Even turned up early which was a bonus. Would definitely recommend.

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Helpful and accommodating
May 19, 2021

Great service and available to chat when needed...

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Great product and good service
May 19, 2021
Updated review

Really easy to add custom measurements and order. The products are exactly as measured so you do not need to add any margin for error, they are properly made to measure.

Date of experience: May 19, 2021

Really easy to add custom measurements and order
April 20, 2021
Previous review

Really easy to add custom measurements and order.

Date of experience: April 20, 2021
GB
1 review
0 helpful votes
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Swing Seat Cover
May 19, 2021

So impressed with the continuous interaction and email updates to ensure that I was getting my requirements met. Took delivery after a couple of weeks of final requirements updates and I am extremely happy with the final result.

Date of experience: May 19, 2021
GB
1 review
1 helpful vote
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Poor experience
June 18, 2021
Updated review

Ordered a bespoke canopy had images of what is entailed when i went thru the process of order and payment it said nothing about adding the fittings. When arrived theres no fittings. I called they said you should have added the fittings extra. I said it wasnt stated.to get it sorted i wanted to buy the fittings and they said i cant that they only come with the canopy lol. What a joke this is totally unbelievable and unacceptable where is the logic. I learn by experiences and know not to use again

Date of experience: May 19, 2021

Bit fiddly on mobile site
May 22, 2021
Previous review

Bit fiddly on mobile site

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Fantastic Product
May 19, 2021

Very pleased with the quality of the made to measure outdoor cushion covers. There was a slight delay and the goods were delivered slightly later than expected, but well worth the wait.

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Long lead time. Delivered late.
June 18, 2021
Updated review

The product I ordered seems to be reasonably good quality in line with the price paid.
The whole process took weeks and it was delivered 3 days after the estimated delivery date.
I doubt I will order from coversandall again, not because of the product but due to the lead time, it's just too long.

Date of experience: May 19, 2021

Easy to configure
March 3, 2021
Previous review

Easy to configure

Date of experience: March 3, 2021
GB
1 review
0 helpful votes
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Outdoor covers
May 19, 2021

Ordered made to measure table and chair covers but realised after placing the order that my colour and fabric wasn't the same for both. Phoned the number given and it was promptly answered and she very quickly resolved the problem. I even got a refund as one original cover was more expensive. The delivery date was accurate and tracked easily. Very pleased with all items.

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Frustrating
June 18, 2021

The design department seemed incapable of simple arithmetic

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Fire pit cover
May 19, 2021

Absolutely delighted with our fire pit cover fits like a glove and extremely good quality at a very reasonable price.

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Very professional
May 19, 2021

I ordered a cover for my external bar and coverall were very accommodating
The drawings were easy to understand and easy to add the dimensions to.
A very easy process to order a made to measure cover for anything you want.
I will certainly be using this service again

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Wonderful easy website to use
May 19, 2021

It is a good website with straightforward measurements

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Ordered a custom size shade sail. Asked for help from the customer service team on measuring up as the site suggested. The guy was useless, just kept sending me the instructions but didn't answer any of my follow up questions.
When it arrived the colour of the sale wasn't as described, ordered the beige but what arrived was a lot darker than on the images shown and closer to brown.

Date of experience: May 19, 2021
GB
1 review
0 helpful votes
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Fantastic quality
May 18, 2021

Easy to use website and great quality product. Only thing I'd change is Velcro loops on the cushion covers as an option and possibly slightly faster delivery but was well worth the wait.

Date of experience: May 18, 2021
GB
1 review
0 helpful votes
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Perfect cushion covers
May 18, 2021

Very pleased with the replacement cushion covers for our Rattan Furniture. Has given it a new lease of life.

Date of experience: May 18, 2021