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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Quality Work.
June 8, 2021
Updated review

Easy to understand measuring instructions etc. Measurements in inches nearly caught me out though. Despite calling the company when i knew i was away on the due delivery date it was delivered and left on my (in view) doorstep five days before i returned. No notification, no attempt to deliver to a neighbour!

Date of experience: June 8, 2021

Easy to understand measuring instructions etc
May 16, 2021
Previous review

Easy to understand measuring instructions etc. Measurements in inches nearly caught me out though.

Date of experience: May 16, 2021
GB
1 review
0 helpful votes
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Quality covers at a great price
June 8, 2021

Custom ordered, made to exact size. Took a bit longer to arrive but very pleased with quality.

Date of experience: June 8, 2021
GB
1 review
0 helpful votes
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Terrible Service
July 8, 2021

I still dont have my sunshade. Its now 2 weeks after the promised date. I have contacted them to chase and have had no response!

Date of experience: June 8, 2021
GB
1 review
0 helpful votes
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Good quality cover
June 8, 2021

Ordered a cover for my oval table and we'll pleased with the final product as it fits very well.

Date of experience: June 8, 2021
GB
1 review
0 helpful votes
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Covers
June 8, 2021
Updated review

Excellent product and service and delivery. When it arrived perfect fit.

Date of experience: June 7, 2021

Excellent product and service
May 16, 2021
Previous review

Excellent product and service.

Date of experience: May 16, 2021
GB
1 review
0 helpful votes
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Great cover
June 8, 2021

Exactly what I needed as able to customise the size & good quality

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Amazing!
June 8, 2021

Beautiful covers and fit exactly to specifications given.
Great service even with one slightly difficult shape cushions.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Covers for furniture
June 7, 2021

Service very good
Gave the sizes we required and they fitted perfectly
Well done

Date of experience: June 7, 2021
GB
2 reviews
0 helpful votes
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Appaling customer service
July 7, 2021

Covers were over a month late and there was zero communication from the company, every time i chased I was told they were on their way, just a bunch of lies. The covers did eventually arrive and are good, but a very stressful experience overall.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Excellent quality
June 7, 2021

The cover I ordered was delivered on time and the quality is excellent.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Good product wrong size
June 7, 2021

Ordered a custom sail shade, the price was good, the delivery was a bit annoying as i paid a premium and it did not arrive on the specified day. But the main issue was that one dimension was 10 inches out from my order. I have manage to alter my fixings and it looks cool but that is quite a chunk out and meant more work for me.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Garden Furniture Seat Covers
June 7, 2021
Updated review

Followed the guide for measuring and when the covers arrived were perfect. Excellent quality and arrived before expected.

Date of experience: June 7, 2021

Did all expected
May 21, 2021
Previous review

Did all expected. If the covers are as good we will have some wonderful seats.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Outdoor table cover
June 7, 2021

Strong material, good fit. Elasticated bottoms so won't fly off in a gale. Good value.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Garden curved bench covers
July 7, 2021

I ordered 2 covers on 12th April 2021. They arrived 3rd June 2021 7.5 weeks later. The overs themselves look ok. Some loose stitching. Slightly baggy/big at one corner on each cover. But for the price happy. Delivery time nightmare.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Bespoke BBQ cover
June 7, 2021

I ordered a bespoke garden BBQ cover, although it took a little longer than expected the final product was excellent. Ordering was easy, list your measurements and any extras such as 'pull ties' that was it. The cover material is of high quality and on 1st impressions seem to be made to a high standard.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Wrong items
July 7, 2021

We received the wrong items over a week later than first promised.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Garden Cube Set Cover
June 7, 2021

Cover is excellent quality and fits perfectly. Exactly what I wanted, Thanks

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Quality fabric
July 7, 2021

Although the fabric seems to be good quality, the cover has arrived with a zip and I am sure I ordered tie fastenings. Also, I was expecting delivery on 26th May. We needed it for 28th May so that was fine. It didn't arrive and when I phoned the next day the background noise and accent made it impossible to understand. Eventually they put the phone down on me, the cover didn't come in time and we were forced to leave our patio heater uncovered at our holiday home. We don't return for two weeks and just hope that it isn't ruined.

Date of experience: June 7, 2021
GB
1 review
0 helpful votes
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Great product good price let down by Fedex delivery
June 7, 2021
Updated review

Covers & All were great and the product is excellent, just what I was looking for. Measuring diagrams were good and they came back to me twice with queries to ensure I had done it right. Unfortunately FedEx were totally incompetent with the delivery and delivered it 4 days later than promised by them.

Date of experience: June 7, 2021

Easy to order and how to measure was useful
May 15, 2021
Previous review

Easy to order and how to measure was useful.

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Great service
June 7, 2021

Ordered a cover for a garden storages box. It came quickly and fits perfectly. Just ordered another one for a smaller box

Date of experience: June 7, 2021