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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Table Cover
June 10, 2021

I was impressed how straightforward the ordering process was. I was kept up to date from the point of ordering to delivery

Date of experience: June 10, 2021
GB
2 reviews
0 helpful votes
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Don't pay for priority p&P
July 10, 2021

When you pay for a service and get given a date that should be honoured, the items arrived 5 days later than promised

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Sail shade(made to order)
July 10, 2021

Poor quality material, stitching poor, screwed up in bag when arrived and to top it off, all measurements were at least 2inches out.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Can highly recommend!
June 10, 2021
Updated review

Very informative diagram on how to measure. Helps that you can upload a photo of your furniture as it. Might be one they're already familiar with. Great free heavy duty shopping bag too, thanks

Date of experience: June 10, 2021

Very informative diagram on how to measure
May 23, 2021
Previous review

Very informative diagram on how to measure

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
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Great product
June 10, 2021

Covers came as expected and feel really good quality.
Took some time to come and weren't the cheapest, but acceptable given they were made to measure and the quality was good.

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Excellent
June 10, 2021
Updated review

Excellent service. Emailed a few times for clarification on design and measurements. Product a very good fit - far far better than I was expecting. Would recommend to others and use again.

Date of experience: June 10, 2021

Good clear website
May 15, 2021
Previous review

Good clear website

Date of experience: May 15, 2021
GB
1 review
0 helpful votes
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Poor customer service
July 10, 2021

Bought the wrong cover received it called the company on the same day to let them know that I had ordered the wrong product they did not want to know even though the product was ordered by mistake

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Replacement of garden cushions
June 10, 2021

These arrived earlier than excepted and I am very pleased they are better than I excepted would definitely recommend

Date of experience: June 10, 2021
GB
1 review
0 helpful votes
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Good quality product
June 10, 2021

Good clear instructive website. Easy to order and product arrived when promised.

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Furniture cover
June 9, 2021

I can only say that the quality of these products are excellent. The price may be a bit more than your ebays etc but honestly there is no comparison. These covers are made to measure unlike other covers that will come off in high winds and are not waterproof as claimed. Delivery is quick and measuments are spot on, so much so that I ordered more for my other furniture. Garden furniture is not cheap and it's well worth paying that little extra for top protection with these covers. Thank you

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Sturdy fitted cover
June 9, 2021

It was a very easy buying process and the product is a perfect fit for our outside table. Good quality product. We are very happy with it.

Date of experience: June 9, 2021
GB
1 review
1 helpful vote
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Poor service. Poor product
July 9, 2021

Tyre covers were advertised as being printed onto custom made covers. They in fact came printed onto fabric and then shown on as a rectangle which makes it look terrible.

It also arrived two weeks late and when I was chasing it up I got two completely different stories.

Then when I wrote an email to complain, I haven't hear back.

Appalling service and appalling product

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Great covers
June 9, 2021

Very fast and easy
Came early so we managed to get them when the sun was still shining

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Happy Customer
June 9, 2021

Very good company... did everything that was asked... very happy customer

Date of experience: June 9, 2021
Greece
1 review
1 helpful vote
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Goods never received
July 9, 2021
Updated review

All seemed OK till it came to the final delivery which to today has still not happened.

Date of experience: June 9, 2021

Very easy to select and order
May 21, 2021
Previous review

Very easy to select and order.

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Amazing quality
June 9, 2021

So well made and look great. I was dubious at the 5 year guarantee after having other covers fall apart in a year but I fully expect these to last 10 years!

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Very good quality covers
June 9, 2021
Updated review

Very good but a lot more expensive than I wished to pay. However now they have arrived and I see the quality I expected they will last for many years to come.

Date of experience: June 9, 2021

Ok
May 21, 2021
Previous review

Ok - rather dear

Date of experience: May 21, 2021
GB
1 review
0 helpful votes
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Outdoor Furniture Covers
June 9, 2021

Arrived on the day that they said they would be here... excellent fit and quality!

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Feedback on a Great Product
June 9, 2021

We were extremely satisfied with the product it met our and even exceeded our expectations, particularly the finish. Really can't find any oblivious faults. The material appears to be able to protect our furniture from inclement weather. All in all very pleased with the product.

Date of experience: June 9, 2021
New York
1 review
0 helpful votes
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Really good a d detailed interactions to ensure you had the right dimensions, which resulted in the speedy delivery and a good fitting product

Date of experience: June 9, 2021