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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Mostly good
June 24, 2021

Mostly satisfied. The covers are good quality and made exactly right. However, there are the extra fixings that I paid for missing and as yet I haven't heard back from them. The only disappointing thing to happen

Date of experience: June 24, 2021
GB
1 review
0 helpful votes
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Custom made cushion covers
June 23, 2021

Excellent service, kept me informed at all stages. Items arrived weeks earlier than predicted.

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
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Outdoor cushion covers
July 23, 2021

The product is brilliant but it took such a long time to get it with no tangible communication.

Date of experience: June 23, 2021
GB
1 review
1 helpful vote
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I have waited in for 3 days for my table cover to arrive. After 1 failed delivery because I was not at home the Fed Ex delivery driver left a call card stating they would be redelivering my order next day.
I have waited in for 3 days now and still no sight of it.
Unable to speak to FedEX or Cover & All UK. Both customer service is very poor.

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
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Great cover and service
June 23, 2021

Amazingly my expensive table top bbq had no cover. No problem I had one made. Good quality.

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
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No covers
June 23, 2021
Updated review

Simi was very good, very friendly and totally professional. Helped me enormously when ordering. Rcvd email to say 22 June delivery. Waited in all day, no delivery. Rang and he put me on hold for 10 mins then came back saying two day's time now. No apology. I also had rattan furniture delivered same day from another firm so its now in my lounge, as cannot put it outside because of weather!

Date of experience: June 23, 2021

Simi was very good, very friendly and totally professional
June 6, 2021
Previous review

Simi was very good, very friendly and totally professional. Helped me enormously.

Date of experience: June 6, 2021
GB
1 review
0 helpful votes
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Outdoor Table Cover
June 23, 2021

Excellent well made product - best cover I've ever had.

Date of experience: June 23, 2021
GB
1 review
0 helpful votes
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BBQ replacement Cover
June 23, 2021
Updated review

Website is easy navigate and to order online no problems so far. Simple instructions for measurements of cover, very easy to follow. Cover arrived 2 weeks after ordering and arrived 2 weeks before the given delivery date, having been shipped from India. Material is thicker than the original cover and has a large pocket in the front which was not in the original specs. On the whole very pleased with the cover. The only downside is that the drawstring is only on the 4 corners and not the whole way round which causes the material to flap in stronger winds. A drawsring encompassing the entire bottom of the cover would be a far better design.

Date of experience: June 23, 2021

Website is easy navigate and to order online no problems...
June 4, 2021
Previous review

Website is easy navigate and to order online no problems so far

Date of experience: June 4, 2021
GB
1 review
0 helpful votes
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Forget this company
July 22, 2021

Has not yet arrived despite ordering weeks ago. You think you're ordering from UK company but the products are made and shipped from abroad

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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Great experience!
June 22, 2021

Very easy to order. The order form is really helpful and easy to use. Great communication from the company and the package arrives two weeks earlier than expected. All round prefect experience. Oh the the product was far better than I imagined. Thank you

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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Great product
June 22, 2021

I am a very happy customer. Communication was very good and a prompt delivery.

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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In spite of clarification, the wrong item was made for me. No-one has responded to several complaints.

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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Custom Made Garden Table Cover
June 22, 2021

Good quality and efficient delivery, I would have liked a better range of colours but it is doing its job very well

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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Great little covers
June 22, 2021

I have a couple of inexpensive speakers that I want to leave in the garden in the summer for music, watching sport on a screen etc - these are really tidy, well made, weatherproof covers - and the main thing is they look professionally made so you don't mind them being on show like that - great stuff

Date of experience: June 22, 2021
GB
2 reviews
0 helpful votes
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Fantastic
June 22, 2021
Updated review

I bought a privacy screen from Covers & All, and it totally exceeded my expectations. I asked for a big outline of Texas on it, and it turned out amazing. They sent me measurements so I could verify that I was happy with the placement and size etc. I know it's only a screen, but the Texas outline made it something special. Great company, 100% recommend. Will be buying my garden furniture cover next. Thank you!

Date of experience: June 22, 2021

Fantastic
June 22, 2021
Previous review

I bought a privacy screen from Covers & All, and it totally exceeded my expectations. I asked for a big outline of Texas on it, and it turned out amazing. They sent me measurements so I could verify that I was happy with the placement and size etc. I know it's only a screen, but the Texas outline made it something special. Great company, 100% recommend. Will be buying my garden furniture cover next. Thank you!

Date of experience: June 22, 2021

Amazing customer service!
June 3, 2021
Previous review

Amazing customer service! Thank you

Date of experience: June 3, 2021
GB
1 review
0 helpful votes
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Good manufacturer
June 22, 2021

Very good quality and well made fast delivery would highly recommend

Date of experience: June 22, 2021
Washington
1 review
0 helpful votes
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Covers all and more!
June 22, 2021

I ordered covers for two zero gravity garden chairs. The covers certainly coverd the chairs and are effectively waterproof. The sizing is extremely generous. I am not sure that I have them on right way round they are so copious.
The covers arrived well in time for the recent downpours!

Date of experience: June 22, 2021
GB
1 review
0 helpful votes
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Gas fire pit cover
June 22, 2021
Updated review

An easy to use online ordering system, enabling you to measure exactly for the size you need. Good choice of materials and fast delivery.

Date of experience: June 22, 2021

Well thought out web site
June 8, 2021
Previous review

Well thought out web site

Date of experience: June 8, 2021
GB
1 review
0 helpful votes
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Cover for a potting table
June 22, 2021
Updated review

Excellent. Very helpful on line on Saturday and easy order process. Thank you

Date of experience: June 22, 2021

Excellent
June 6, 2021
Previous review

Excellent. Very helpful on line on Saturday and easy order process. Thank you

Date of experience: June 6, 2021
GB
1 review
0 helpful votes
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Perfect Fit
June 22, 2021

A beautiful cover made to fit like a glove, no more having to take cushions in and out, perfect fitting, fully waterproof cover for my u shaped patio seating. They double check and quadruple check everything and covers are so well made and quick too. A real joy to use.

Date of experience: June 22, 2021