Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Relatively easy website ordering, they checked the order was correct and it arrived, brilliant service
I found the website an easy site to use with options of cover types and colours to suit most people. I can't fault the customer service either.
Really easy ordering process. Kept me informed of delivery date. Emailed with a drawing to double check design - very professional. A little bit pricey but excellent quality.
What starts as a free order for material samples, ends up costing £12 for posting! Seems an expensive free sample!
What starts as a free order for material samples, ends up costing £12 for posting! Seems an expensive free sample!
Really easy to order from the site, just measured what I needed for some seat cushions I had on order to fit a large L-shaped seating area, which I had constructed on my outdoor decking. I received a quality made-to-measure product with great fabric and heavy-duty waterproof linings, zipper to side and length for easy fitting. Cover & All UK beat the delivery time they quoted by several days. Very happy.
Made a great cover for a very awkward shape Vulcanus grill and price was fair too.
It fits really well, my only observation would be the corners could do with an extra strengthening patch as i think they might wear through.
Ordered for a large curved corner sofa, was apprehensive but it arrived a lot quicker than anticipated. Very high quality material & fits like a glove. Can't recommend enough & will be ordering again very soon.
The material is as expected but the printing. The logo that I've sent has 2 colours and in order to save money, it was done on only one. The product came India and it took some time to be delivered.
I was so impressed by the cushions I ordered earlier this year, that I've ordered some more for some old rocking chair cushions. Easy to order and arrived very quickly. Wish you could order in cm not inches though!
Easy to order cushion covers. Wish it were in cm not inches though!
Good to be able to custom size. Good quality product and great service
Very straight forward. Ordered product, they got back to me to confirm design etc. Slight query dealt with Very well. Delivered sooner than expected and in good condition. The order was an experiment for possible future orders for covers for my dj gear. Overall Very happy.
Excellent service delivered a week early and a perfect fit.
Very pleased
Very easy to order and get the right size and quickly delivered - arriving way before the furniture it was designed to cover so haven't had the chance to try it out yet!
Pleasantly surprised when a rep called and went over some "missed details" that turned my sceptical decision into a very positive feeling. It's good to know that there are still companies about who really care about their end product.
Considering they are made-to-measure, the service was surprisingly quick. Having sanded down and re-oiled my picnic table and benches, I needed to protect them from rain and pigeon poop so they would keep their just-restored look. These covers are very substantial, they are not going to rip and should last for years. I chose the elastic option. The last thing I needed was for them to be more trouble than they were worth. In fact they really easy and quick to put on or take off.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

