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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This company quickly sorted a hiccup with its chosen delivery company. The well-wrapped parcel arrived safely, the contents intact. We are happy with the set of 3-piece suite set of covers and the table cover made by Covers company.
Ease of ordering, quality product and made exactly as requested - no complaints whatsoever.
Covers fit well, are good quality and we're delivered on schedule. Highly recommend.
Good quality merchandise Very pleased
Arrived very quickly
No problem in ordering - strait forward instructions
Beautifully made and they were exceptionally careful that I got all the dimensions just right
Doesn't fit it square not outboard shaped, drawstring don't draw. Water of money, fortunately it was cheap.
Doesn't fit it square not outboard shaped, drawstring don't draw. Water of money, fortunately it was cheap.
Quick & Easy to order and pay,
Step by step guide was perfect
Cover and all asked for additional photos and measurements to ensure they got the cover just right - and they did! Excellent product and excellent customer service!
I found the ordering process very easy, and the product arrived promptly.
I found the ordering process very easy, and the product arrived promptly.
I thought the way in which the information was loaded up was easy and the fact that you bothered to check I had not made any mistakes was great
I had been looking for a table cover for my rattan coffee table. I looked all over the internet. But with no success as it was of a smaller size. Then I came across Cover & All. Measure your table with exact measurements and we will add extra so your cover will fit.
I did this, my cover arrived fitted perfect. Maybe it was a bit more expensive than I was thinking.
But I am delighted with the result. Cheers. Cover & All
Very easy process and very helpful and informative site
I found the website quite difficult to use and communication by email was not easy either. The service and product were actually very good but the delivery of the service could be improved upon.
Hello Stephen. Thank you for reviewing your recent Coversandall purchase. We appreciate and welcome your feedback.
Please accept our apologies if our support did not meet your expectations. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us; we have reviewed the email conversation and shared your feedback with our support team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
Based on customer demand, we have added as many cover styles as possible. We realize it can work the other way as well (cause confusion). As with your cover, more than one cover style may be suitable. As long as the basic shape matches what you see on the product page, you can place your order. Minor variation in the shape will not matter much, especially if you attach reference images and detailed notes as recommended on each product page.
In case you do not find a match to your desired cover, you can certainly request a quote for a fully custom shape. To do this, simply visit this page:
https://www.coversandall.co.uk/custom-size-and-shape-covers-custom-shape.html
This page will allow you attach pictures which our sales team will review before sending you a quote for the correct cover style.
We hope you find this information useful. If you have additional comments, questions or suggestions, please feel welcome to write to us at [email protected].
I found the website quite difficult to use. I also contacted you by email but the response was incomprehensible, English was obviously not the writer's native tongue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chris. We are sorry to learn that your custom boat motor cover does not fit as desired.
We passionately handcraft hundreds of custom covers each day by meticulously following the measurements and instructions you provide. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
Regrettably, we are unable to locate any communication from your registered contact details about this issue. Your order confirmation email lists the measurements you entered. Kindly compare these with the cover you have received. If you find a discrepancy, please take a picture of the product clearly showing the error and email us at [email protected]. Our Quality team will gladly look into this for you and assist you with an appropriate resolution.