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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Apart from the 20% Discount not being applied with initial order (was applied and paid into my account very quickly) overall service was very good. Excellent communication throughout with delivery on time - product better than expected. Hopefully, product will do what it says during the winter months when on our balcony!
Ws given 20% discount code but would not accept it when applied! Not happy about this... totally misleading.
Packaging dreadful. Cover very crumpled. Not enough postage paid
Covers and all were amazing. I ordered a bespoke tarp on a Sunday evening. By Monday morning I had an email to check my exact dimensions and it arrived a week later. Great quality product and exactly what I wanted. I would definitely recommend Covers and All.
Bought this cover made to measure and it's clearly quality heavy duty material built to last with more than enough eyelets to secure it down although the 4 corners attached to a decent secure surface should do the trick. The item arrived quickly considering it arrived from India and was extremely well packaged. Would definitely recommend this company
I received and email to complete a review of an item that has yet to be delivered. My expected delivery date was 18 August which has now been rescheduled for sometime on the 23 August. The frustrating part is that the item was in the UK (England) on the 13 August, arriving from Germany. After Cover And All raising a query with UPS, the package was shipped back to Germany and then Back to the same place in England. I live in Northern Ireland and cannot for the life of me understand why the package was not shipped from England to Northern Ireland! Therefore, I am unable to rate the product, but the Logistics provision is poor
Great site and easy to use. Fantastic product. Website easy to navigate and easy to understand. Always kept me updated on the progress of my order.
Perfectly made outdoor curtain for our veranda. Such good quality, made to the measurements we gave. Quality is great. Would definitely recommend.
Very Good last order was ok so have returned for air bags
All went well. I hope the product is as good.
One of the best products I ever purchased online
The initial product received did not reflect my requirements. However, Covers & All worked closely with me to achieve a revised design that fully met my needs and replaced the initial covers sent with new ones at no extra cost. First class, excellent service!
Great service & great product well made to match previous orders.
Very good. I can get the angles I want. Quick delivery.
Excellent all round. Good quality Tarp.
I have put tarp on leaking roof of my small milking parlour and secured with thread eyelets. Perfect and a lot cheaper than have roof repaired.
Very easy site to navigate and overall very happy with my purchase
Attention to detail for bespoke covers with difficult shape was excellent. Delivery on time and product great
Very Easy to negotiate website. I sent a photo along with my measurements and they requested additional measurements so that it would fit perfectly and I was delighted with the finished product and will definitely recommend the company to all my friends
There is a lot of choice in materials and guarantees length.and colour options.
Made very quickly.
I purchased 1 side to see the finish and have since purchased another.
Price was very good.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

