On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
There is a lot of choice in materials and guarantees length.and colour options.
Made very quickly.
I purchased 1 side to see the finish and have since purchased another.
Price was very good.
From order to delivery and fitting an excellent service, would highly recommend and we have several friends and family have placed orders
Good service speedy delivery with the product very well made and just as described in advert. Sturdy product.
Website clear and easy to use. Regular communication re the size and shape required and again once shipped.
Great service and great cover for my fire pit
They send you an image back with the purposes cover before you order which I liked
The service and the covers are excellent. I really liked the fine tuning option with the designer to get just the right shape and size. The covers fit perfectly, so much better than off the shelf alternatives, and are strong and well made. I'm confident they will keep our outside furniture protected for some time to come. Brilliant all round service who I would happily recommend and use again.
Website doesn't appear to allow me to order two different size covers, so I've got to create two orders. I'll leave it for now and see how the first order progresses...
Website doesn't appear to allow me to order two different size covers, so I've got to create two orders. I'll leave it for now and see how the first order progresses...
Ordering was easy, it's a shame that the Velcro fastenings were too short on 3 of the 4 sets, as this did not reach the Velcro fastener on the other bag, after tying with string and filling with sand, this did stop my canopy from blowing away in the wind.
ORDERING WAS EASY, SHAME I HAVE T WAIT SO LONG FR THE GOODS.
This is the second curtain we've purchased as we were so pleased with the first one. Placing the order was hassle free as the staff are extremely courteous and helpful. The item arrived ahead of the expected delivery date and everything was as ordered. The quality and finish is excellent.
Easy to order and came much quicker than expected. Perfect material for outdoors
I Ordered a custom sized L-Shaped waterproof Cover for my garden seating.
I followed their measurement steps from the website, which made it extremely easy to follow.
Placed the order and within 10 days it arrived.
The communication I had regarding my sizing was absolutely fantastic - they wanted to make sure everything was correct before proceeding with the order
The cover fits perfectly - the quality is absolutely top notch and is built to last
A fantastic service and product!
Seemed a good company to deal with and as described and on time - thanks
The process for making my bbq cover was very easy and I was contacted all along the way to help with measurements.
Very pleased with product and service. Exceptionally good value. Already passed on details to my son. It's also what he wants.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members