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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Really pleased with these. Well made and fit perfectly. Thank you.
We have had a large day bed in the garden and the cushion covers have always been a bug rubbish (especially considering the price of the item!) The zips were useless, they didn't wash well and over all made a nice item look a bit cheap. I ordered a new cushion cover with Cover and All and was so impressed! Material was brilliant, sturdy zips and looks great. Most importantly it fits perfectly. Brilliant product would have no hesitation in ordering again
I've ordered a fee things from them now and the products are very cleverly designed and excellent quality. My only criticism is that the measuring and ordering instructions are sometimes difficult to decipher and can be confusing?
The only minor drawback was the time of delivery amd colour of the final cover. Product very much worth the wait in terms of quality, but it was more blue than black.
Easy to use website, instructions easy to follow and covers well made
Fantastic service, very precise, quality better than expected
Advisor couldn't have been more helpful on the phone, even when I requested changes to original order. Good range of options and quality of product surpassed expectations. Highly recommend.
Website clear and help is offered at every move. Just payment was a bit slow.
Easy to use website & great choice but would have liked a darker blue for my cover
Very good.in fact excellent.
I thoroughly recommend the products and service
Very well made, some of the ties were not in the place that I expected but it is ok, will recommend to other people
Both the ordering process and follow-up order were handled really efficiently. The products supplied were very good quality and fit and finish excellent. I would definitely recommend this company I will be ordering from them again in the future
We had to buy to our own measurements and we were sent the drawings to approve before the items were made. The co ers are perfect and we opted for waterproof fabric so we can leave the cushions on. I forgot to add the tie down straps but this was quickly rectified using the on line chat
They ask for a picture of the bbq which needs the cover. They called me to check if an adjustment was needed for a pipe that looked as if it protruded.
Fits perfectly and won't come off in strong wind. Very pleased with quality too.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

