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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Plastic curtain product looked amazing on the website but arrived so tightly folded in its packaging it was ruined and when it was hung it looked awful... emailed twice to complain and ask for a refund and was not even replied to.
Product received promptly. Dimensions as given. A good sturdy cover for patio chairs.
The website is Intuitive and easy to use, but the standout thing here is the quality! The cover is the perfect size to fit my table and benches comfortably. The material, finish and handles are a high standard. It really makes this cover feel premium.
Received cushion covers in good time and very pleased with the quality
Excellent service from start to finish very impressed
Ordered cushion covers and a test outdoor curtain and was really pleased so ordered 13 more curtains. They arrived and are excellent
Great product for the price will be ordering more for our garden
Fitted perfectly and are excellent quality. More than happy with purchase.
Great cover very well made and fully waterproof great price good communication well wrapped for postage bought to replace old one off my small work trailer after refuburbing it looks brand new again now will definitely ordering one for my big trailer
Excellent service, great product which fitted perfectly.
Hi Carol, We at Covers&All always work forward to offer products at an affordable price without compromising the quality of the material. We've understood cover requirements deeply with our years of experience in the industry and selling covers worldwide. Understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which helps us to improve the ratings and make the customer experience better. We appreciate your valuable time in sharing feedback. Thank you
I was somewhat anxious about ordering but had nothing to fear. My speaker outdoor covers and my ikea-never-in-stock-made-thenm-here covers are excellent - better than the IKEA covers that were available.
Easy to order. As described. Fitting is brilliant, quality material. Delivered as expected. Would recommend.
I've been looking to replace my outdoor cube table set covers but was unable to find any ready made ones. I submitted measurements through the website and ordered 12 covers which I received in just over a week. The material is high quality and water resistant and the covers fit and are well made. I got 20% off so 12 covers cost less than £90 with free delivery. Overall amazing service.
If there had been an opportunity to receive a sample of fabric this would have helped understand the different fabric types and colours but I took a chance and was pleased I did.
Hi Angela, Thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which helps us to improve the ratings and make the customer experience better. We look forward to delighting you again with your next order!
I am delighted with this garden bench cushion cover. It was made to measure quickly at a reasonable price.
I cannot recommend this service enough. My first order was for cushion covers which arrived promptly. I then decided to order a custom made cover for the garden furniture. I was contacted twice to confirm measurements so when they arrived they are a perfect fit. Made to a high standard and reasonably priced considerably the amount of work involved.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Mannie. We are sorry to hear that you are dissatisfied with the product as it was delivered to you. The creases on the product are most likely caused by the product's tight packaging or the nature of the material. Depending on the size of the order or the box/packaging, these curtains are either folded or rolled and packaged.
We contacted you via the email address linked with your order and provided you with the best solution possible. We'd be thankful if you could respond with your acceptance so that we may proceed.