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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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A good made to measure product, strong and weatherproof to high winds as I live in a windmill it has to be! Delivered before the time specified, all in all a very good product and service, well done.
Excellent service and first class product. Made to measure set of covers supplied very quickly. A++ service.
Good quality product that arrived quickly and ahead of the estimated delivery. Very pleased!
Very pleased with the product, well made and does the job we wanted it to do. SItervice very good and product came within the time stated. Would recommend.
Excellent service and great quality product, fits perfectly
Good level of detail in measurement and great quality cover delivered.
Looks like it will last for many years
Seamless customer service from start to finish, will not hesitate to use again.
Ordering and payment was a fairly straight forward process from beginning to end.
We thought we had a good deal with a 15% discount code... but we could of got 25% if we had waited a little longer. Hey ho, that's life. So check what deals are on regularly, if you can wait.
I must say the quality of all 16 covers we ordered is very good, and bang on with the dimensions / sizes we requested. We went for the Cushion Fab option and am very impressed.
Really good service. Little frustrating that there was some conifsion over multiple rders, one of which i am still awaiting delivery of, delivery is not due for another 2 days though.
Two other orders arrivedbefore the delivery date.
Excellent quality product, very happy
Great company and service. Had 2 other covers and the more pricy TUFF is well worth the extra money.
Easy step by step ordering, was worried about my measurements but all fit perfectly covers feel thick and waterproof, very pleased
I was very surprised the item was shipped from Indonesia having ordered from a co.uk website! Delivery was 2 days later than Fedex said but within the time frame given by you & we are pleased with the product.
Easy to order custom covers for our outdoor dining table and chairs from ikea and also a custom built pizza table. Superb quality, lovely and thick and they fit perfectly!
Ordered another custom cover and once again the service and product were fantastic. Highly recommended.
I placed my order quite late and I had put (several!) measurements wrong, the team at Covers&All reviewed the pictures I had uploaded, spotted the issues and suggested the correct measurements. Honestly a very good service, I'd have ended up with the wrong covers otherwise! The material and make is also great and looks durable - overall very happy/
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

