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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was a little sceptical doing my own measurements. Very easy to use and the covers were perfect. I would definitely recommend
Top quality covers, fit perfectly. Amazed the furniture doesn't come with them but delighted to find you guys. Will be ordering one for the parasol soon. Thank you
I purchased two custom made covers for roof windows both approximately a meter square. Each cover arrived with to drawstring toggle fastenings at 2 diagonally opposite corners with about 15cm length of adjustment in either direction. With light winds of 15mph the cover slides off the window - useless. Either the adjustment chord needs to stretch all the way around the cover's perimeter or each corner needs fastenings.
Cover delivered and fits fire pit, too early to comment on quality, longevity or effectiveness; time will dictate that but all seems well so far.
I place the order on a UK website but this was obviously a deception as I had to wait a long time for delivery.
Hi Andrew, We are sorry to note your disappointment in regards to the delivery. However delivery will depends upon the product. Quantity, shipping method etc. you choose at the time for placing an order. Upon checking the order details, the product has been delivered 3 days before the actual delivery date as per the selected shipping method. If customer want the delivery on an urgent basis then they can certainly select the shopping method option as per their urgency and requirements.
Furthermore, all our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned on the website. If you have any other concerns, please feel free to contact our customer support team via call or chat.
Quickly delivered and top product really pleased. Will definitely use again.
Easy to use website and covers came quicker than initially indicated.
Perfect for what we wanted.
Bespoke made, arrived in good time and fits perfectly. In addition its just really good quality. Very happy, thoroughly recommended
Excellent job by the design team in implementing my design of choice on all 3 covers and the resulting products were of fantastic quality.
Exactly what I was hoping for. Perfect fit and service. I had searched for ages for replacement outdoor cushion covers that were reasonably priced. Covers and All gave me this. So easy to order and fast delivery. My furniture looks completely different. So pleased.
I'm in Love with my New Cover for my Pergola x
Great for any weather!
To be able to sit outside and have lunch under it nomatter the rain or shine x
And the customise logo came out perfect!
Follow up order as first order was absolutely 5 star
Excellent web site, found what I wanted, used chat facility to confirm one point, happy!
Been looking for a round table cover for a while but each one I've found were a specific size that would be either too big or too small.
Cover & All are custom-made to your specific requirements. We've not had any rain since but it looks and feels like it will more than do the job required.
Came on time and so happy with the quality. From the zips to the material l couldn't have asked for more. I have told all my friends how fantastic your product is. Kind regards. Ruth Mercer
Es raro encontrar este tipo de servicio en otras tiendas online. Descripción detallada de los productos. Gran embalaje. Entrega rápida.
Heavy on the emails, but I'd rather that than poor customer service. Very helpful and attentive at this pre-order stage.
Fast efficient... Didn't know it was coming from India... but all good... time will tell... fits perfect... will be back... 10/10
Sent photos and dimensions and description of what I wanted and the covers came back spot on
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tom, We are sorry to note your disappointment with the received tie down. On the product page, we have provided the different tie down option so customer can select the same as per their requirements of the cover. We have manufactured the cover with the same tie down as ordered and provided the same as per our past experience and data. However as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.