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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Quick, efficient, followed up to make sure on sizing and was then made and sent out very quickly for a bespoke order
Good service and lovely cover. Would use again as made to measure.
Excellent communication once the order was placed to ensure that the design of the covers fitted my need. They were delivered within a couple of weeks, and I am very satisfied with the product.
Exceeded my expectations. Really does the job. The diagrams that highlighted the dimensions required were really useful.
I placed an order for a cover and very swiftly was asked for more info and images of the item so that a perfectly fitted cover could be made. I found this service to be exemplary and very reassuring.
I would highly recommend covers and all, great product and fantastic service.
Excellent quality and excellent service. Would highly recommend to others.
Very straight forward website very informative. Used live chat wasn't quite sure about something, got my question answered promptly. Covers came quicker than expected and really good quality, would definitely recommend to people
We are so pleased with the custom covers for our garden seating area - thank you!
Exceedingly helpful on how to measure up and good communication to check measurements. My initial measurements were wrong so really grateful for this. Great quality covers that fit well, really pleased. So much better to go for made to measure than off the shelf. Timely delivery, really happy to recommend.
Great just what we wanted and the quality exceeded our expectations
Would definitely use again if needed
This was a straightforward process and one of my measurements were incorrect, which luckily was picked up by them. I'm impressed with the quality of my garden furniture cover and will definitely recommend to my friends.
Took a little longer than advised for delivery but worth the wait the privacy screening looks really good.
Easy to order, once I'd converted mm into inches! Quality was excellent, genuinely excellent and was the size I had ordered, great value. Zero complaints, would definitely use again for any covers I need in the future.
Had a custom made pergola cover and it has met all expectations really well made quality material delivered on time will use this company again
Guidance to measure was good and simple
Product arrived and appears to be of good quality in comparison with other covers previously used, but of course, time will tell
The covers I ordered were exactly what I was looking for good quality and a perfect fit for my cushions.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

