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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Custom Tarp for my roof rack
August 2, 2022

Brilliant, easy to order & top quality. I ordered a small tarp to go over my roof box & replace the bunnies.

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Excellent Service
August 2, 2022

With every item having different dimensions the team took the time to check all the details fully which ensured everything fitted perfectly

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Great job
August 2, 2022

Cover and All did a great job with replacement cushions for my outdoor furniture. Super smart and very high quality finish.

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Great
August 2, 2022

Arrived quickly and seems to be good quality.
Would have preferred a wider range of colours.

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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So far so good.
August 2, 2022

I've received the new cover for my garden furniture and it fits well and seems of good quality. Time will tell if it's worth the money..

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Outdoor furniture cover
August 2, 2022

Beautiful aesthetic. Fits perfectly. High attention to detail. Been through a couple of shoddy cheap covers before I arrived here. Honestly worth paying a bit more for a quality product.

Date of experience: August 2, 2022
GB
1 review
0 helpful votes
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Great!
August 2, 2022

Arrived exactly as ordered. Delivery was prompt and colour perfect.

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Went above and beyond
August 1, 2022

They used the pics I sent to ask some questions and produce even better fitting covers than I expected / that's service and caring about quality

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Lost in translation!
August 31, 2022

Customer service department and design team were extremely polite and helpful but it was unbelievably difficult to get them to understand what I wanted. In the end they delivered half the order, which is what I suspected would happen - I then had to re-order for the remaining 3 cushion covers. They are now all here and look great

Date of experience: August 1, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Vic, We are sorry for the inconvenience caused to you and sincerely apologize that our service does not meet your expectations. Upon checking the order details, we can certainly understand your concern. We at Covers&All always try our best to provide the efficient service to every customer; however in this instance, we failed and we are extremely sorry for that. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the customized product and its quality.

Furthermore; All our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned on our website. We look forward to serving you again with your next purchase with us.

GB
1 review
0 helpful votes
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Easy purchase
August 1, 2022

Quote received very quickly and was easy to place order. Order arrived ahead of schedule

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Very pleased with the covers.
August 1, 2022

Easy website to use.
There was a mistake on the measuring instruction sheet that I printed off for the sky lounger covers.It asked for two front heights & one should've been arm height.
It was correct where you enter it on the website so luckily I noticed it & didn't enter an incorrect measurement when copying from one to the other.
This is an update & I have now received our lounger covers.We are very pleased with them.The fit is brilliant & the fabric & stitching seems robust.

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Tarpaulins
August 1, 2022

Satisfactory I was able to get exactly the size I wanted.

Date of experience: August 1, 2022
Isle of Man
1 review
0 helpful votes
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Pergola cover
August 1, 2022

Excellent quality product and service. Good feedback re my submitted drawing and delivered in good time

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Very positive. Ease of ordering on line with necessary detailed specific measurements.
Very rapid service and delivery. Result fitted perfectly

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Lounger cover
August 1, 2022

Easy ordering. The cover is good quality, the size is slightly bigger but you are advised there is a 2" wiggle room. Very satisfied

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Excellent product
August 1, 2022

The products ordered are excellent. The website was relatively easy to negotiate and the order
Arrived quickly, was well packaged and clearly addressed.

Date of experience: August 1, 2022
Isle of Man
2 reviews
0 helpful votes
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Coversanda says it all.
August 1, 2022

Very efficient and let's you know exactly where your order is up too.

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Zipped table top cover
August 1, 2022

Seamless from placing of order to delivery
Particularly liked that the company contacted me to confirm all the specifications were as they should be prior to manufacture.
Item arrived well within the delivery time stated and exactly as per spec

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Professional and kind service
August 1, 2022

Amazing Customer Service. It will be easy to chose the fabric of my cushion benches thanks to the sample that the customer service sent to me.

Date of experience: August 1, 2022
GB
1 review
0 helpful votes
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Delivery was slow
August 1, 2022

I felt like I was ordering furniture and bulky items for my house instead just samples. It took a long time to receive it and the process was as long as buying furniture online.

Date of experience: August 1, 2022