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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Happy customer
August 4, 2022

Fast and easy to order, and price competitive. Can't comment on item yet as obviously only just ordered.

Date of experience: August 4, 2022
Isle of Man
1 review
0 helpful votes
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Custom gazebo cover
August 4, 2022

The designers took a lot of care to ensure they understood what was required. The product was provided quickly and the quality is excellent, exceeding my expectations.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Well made, great covers.
August 4, 2022

Simple to use your ordering process. Looking forward to receiving goods.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Custom made chair covers design 22
August 4, 2022

Easy to use website and very pleased with product. My covers are an unusual design but thet fit perfectly! Cover material seems to be good quality.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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2nd Order
August 4, 2022
Updated review

Simple to understand and use. Previously received a cover for the South Facing Glass of my conservatory roof and the product was excellent. Now ordering for East & West Roof Glass shading.

Date of experience: August 4, 2022

Process was quite straightforward and i would be happy...
July 1, 2022
Previous review

Process was quite straightforward and i would be happy to provide further feedback once i have received the product

Date of experience: July 1, 2022
Greece
1 review
0 helpful votes
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Fab product
August 4, 2022

Lovely material and fits a dream. Good delivery service too. All the way from India so don't expect this to be delivered in less than a week.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Easy to place order as completed via customised inputting the measurement and choose of colour. Very pleased with the order.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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I really wanted this bespoke service and expected some back and forth in detailing.
Unfortunately, whilst permitting emails to come to me, the flood gates opened for promotional emails on a daily basis.
I nearly cancelled the £275 order when the titles started with 'I see you've been looking at …'
That was very unsettling despite the innocuous browsing I was making of other products.
Never had such invasion and relentless pressure before from any item on wanted on-line.
I complained within my exchanges over the products and it seemed to abate and I found the link to stop such chasing and adverts immediately after I received the goods and invoice.
I had a good response and apology but I should have had the option to receive emails for the product and to opt out at the first of promotions and stalker-like 'nudging'.
Will avoid you in the future definitely and what a real shame that is I love what you make!
Paul of Borehamwood.

Date of experience: August 4, 2022
Lithuania
1 review
0 helpful votes
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Bespoke Outdoor Cushion Cover
August 4, 2022

I measured my new seat and ordered a waterproof cover online. It was straightforward and when it arrived it was the perfect fit. It did take some time to come but I was not in a hurry - seems it was made in India. I went to a local factory in Manchester who cut the foam for it and it is now in place on my seat.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Good quality covers
August 4, 2022

Ordered three outdoor seat covers to replace existing items. Order delivered earlier, fabric, stitching and overall result higher than I expected. Zip work and zip cover seams high standard, fits perfectly and looks great. Brought rattan furniture up several notches in quality and looks. I have subsequently ordered outdoor cover for furniture based on initial order satisfaction. Get free sample fabric if unsure, results speak for themselves

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Good Service
August 4, 2022

The process was remarkably straightforward throughout and we are very happy with the sofa cover.

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Outstanding Service
August 4, 2022

Excellent customer service. We order two patio chair covers and included a photo, they emailed back requesting confirmation of measurements using an annotated copy of our picture to show exactly what was required. They then followed up with another email showing the tech drawings they made for production team. Covers received and of really good quality material and well made. Overall an outstanding service at very good prices. We would not hesitate in heartily recommending Covers & All UK.
Mr K Cover (no relation)

Date of experience: August 4, 2022
GB
1 review
0 helpful votes
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Cover
August 4, 2022

Very helpful good delivery fab cover. Will look at getting picnic bench cover
Thank you all so much

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Garden furniture cover
August 4, 2022

Fantastic product really well made and a perfect fit can't recommend it enough will definitely shop with you again

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Bespoke table cover
August 4, 2022

Great service, quick turn around and perfect fit for my table

Date of experience: August 3, 2022
Ireland
1 review
0 helpful votes
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Absolutely thrilled with my clear plastic covers excellent quality and excellent service thank you *******@all

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Excellent service
August 3, 2022

Cover looks good and the delivery was received earlier than expected. So all in all very good service

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Mesh garden curtains arrived promptly and no problems with the order. Only minor issue is I would have expected the grommets along the top to have been equi-distant to each other, which they were not

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Bench seat pad covers
August 3, 2022

Custom made seat covers. Very well made and to my exact specifications.

Quick delivery, quality feel fabric and very pleased with the end result

Date of experience: August 3, 2022
GB
1 review
0 helpful votes
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Not the easiest communication
September 2, 2022

It took lots of email back and forth to confirm my order but even once order was confirmed the price changed and a credit deducted from my account. When i rang and spoke to somebody about this i was told they would look into it and come back to me. That was over a week ago but still not heard back,

Date of experience: August 3, 2022
Veeni M. Cover & All UK Rep
over a year old

Hi Alf, We are sorry for the inconvenience caused to you. As we are in a custom business, we always try our best to provide the custom cover same as per the product requirements. Due to that we need to reconfirm the measurements with the customer. After reconfirming all the details, there was a changes in measurements compare to the actual ordered dimensions. Due to that there was a difference in price and our team has informed the same in the order comment and also sent and email to your registered email address with the details. If you have any other concerns, please feel free to contact our customer support team via call or chat.