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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Brilliant service from start to finish, arrived 2 weeks earlier than date given. Quality is alot better than we thought would be. Very happy indeed!
Order process very straightforward once the supplier was selected. The measuring templates were easy to use with several different additional options avaliable. Total cost exceeded standard covers so it required some thought. Once ordered, the process was very smooth and we are delighted with the fit and quality. They are definitely great value for monet.
The website works ok but I could not check out using a credit card. I used Amazon instead but had I not been on a deadline I would have abandoned the order. I don't like using Amazon
Easy website to use with simple measuring advice
Looking forward to getting my cushion covers to give my chairs a new lease of life.
Order was dealt with quickly & efficiently & it was just what we wanted. Good quality square cover with eyelets.
Great site offers all that most people would need, getting hold of a trusted supplier that offers outdoor furniture covers that are at great prices and also great quality material.
Very good website, easy instructions on how to measure the furniture to be covered and plenty of details and options, all well explained.
Perfect fit and very secure. Looks great too! Great service all round.
Very good so far
Very pleased with the service and quality of materials
I was nervous placing the order but shouldn't have been.
Colour great, fit great, we could have gone tighter but it was perfect to our measurements.
Great quality and large zip makes it so easy to fill
Great products, exactly as described. Well made and robust. Quick supply despite being custom made. Will be buying again.
Arrived before due date. Thanks
Haven't unwrapped it yet, waiting for our handy man to erect it.
Well made, good quality cushion covers. After reading some reviews, I was not expecting the standard of cushion that was received. Highly recommend.
I ordered made to measure cushion covers for my bramblecrest furniture set, the replacements from bramblecrest were about £800 so took a chance on these at around £100 and they are perfect! Thank you
Excellent website perfect service all items as described and good delivery time.
Hi Jeff, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Peter, we are sorry for the inconvenience caused to you while completing the payment. There are several reasons, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. Also, you can email us at [email protected] with the browser details, which operating system you are using and a video of the error. Our concern team will check and revert you back with the resolution. However, as your feedback is important to us, we have passed the same to the technical team to make the customer experience better.