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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Excellent
July 1, 2023

Excellent service, quality materials and fits very well

Date of experience: July 1, 2023
California
1 review
0 helpful votes
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Parasol cover
July 1, 2023

Excellent quality, the perfect size and colour would recommend

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Easy!
July 1, 2023

Easy process, measurement made my myself good quality covers just waiting on my day bed half circles now

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Very good!
July 1, 2023

Very easy and pleasant. Website was easy to use. Would use again

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Seating protection
July 1, 2023

Very pleased with quality and delivery service offered

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Product was as described.
July 1, 2023

The product arrived safely and is able to meet its full requirements. I would recommend this website.

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Excellent fit, quality product
July 1, 2023

Very pleased with the new bar stool covers - the fit and quality of material is excellent.
I would highly recommend using Covers & All again

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Garden seating cover
July 1, 2023

Great quality cover - however the logo printed on the front was no where the best fit as i was quoted. Far far too small. Difficult to believe that on manufacturing nobody picked up on it.

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Good well made covers
July 1, 2023

An easy web site to order custom made covers from,and kept informed about my order and delivery

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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MR Happy
July 1, 2023

Great service from ordering to delivery. Absolutely perfect fit. We no longer have to rush and get the cushions in to the house if it starts raining. Just slip the cover job done and it is as advertised totally waterproof. Very happy customer.

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Fantastic cover - A****
July 1, 2023

Excellent product, great service, perfect fit. Product exceeded expectations. Incredibly fast delivery from overseas and well packaged. Would highly recommend

Date of experience: July 1, 2023
GB
1 review
0 helpful votes
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Easy to order
June 30, 2023

Easy to order, custom sizes, choice of materials. Took a few weeks to arrive but seems a great product.

Date of experience: June 30, 2023
GB
1 review
0 helpful votes
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Good product
July 30, 2023

Cant fault covers would have been 5* only thing that let it down was delivery which to be fair the problem seems to be with carrier which cover & all were on quickly to resolve problem no fault on their part

Date of experience: June 30, 2023
Veeni M. — Cover & All UK Rep
over a year old

Hi, John. Thank you for your feedback! We appreciate your understanding regarding the delivery delay, as transit issues are sometimes unavoidable and beyond our control. We're glad to hear that our team was quick to respond and resolve the problem once it was brought to our attention. We strive to provide excellent service and are happy to have been able to assist you. If you have any further concerns or questions, please don't hesitate to reach out. We value your support and hope to serve you again in the future.

California
1 review
0 helpful votes
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Fine
July 30, 2023

Size of the product is accurate as per you submitted to.

Date of experience: June 30, 2023
Veeni M. — Cover & All UK Rep
over a year old

Hi, Chung. Thank you for your feedback regarding the size of the product. We appreciate your acknowledgement that the size of the product aligns with what was submitted. At Covers & All, we strive to provide accurate information to our customers, including dimensions and measurements. Ensuring that our customers receive products that meet their expectations is a top priority for us.

If you have any further comments or questions, please don't hesitate to reach out. We value your input and are committed to continuously improving our products and services. Thank you for choosing our brand, and we hope to serve you again in the future.

GB
1 review
0 helpful votes
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Patio Table cover
June 30, 2023

Very efficient and quick delivery, very good quality

Date of experience: June 30, 2023
GB
1 review
0 helpful votes
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Delivery
June 30, 2023

Disappointed with the delivery, we paid extra to get them delivered by a certain day and they didn't turn up in time.

Date of experience: June 30, 2023
GB
1 review
0 helpful votes
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Single seat chair cover
June 29, 2023

Completely hastle free. The cover is really well made, thicker than I expected and fits perfectly. I will definitely order again from this company as and when I need it.

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Not happy
June 29, 2023

Given the time it took to receive my item and then to find that my sail has an extra attachment on it that I did not ask for and wasn't on the plans I am extremely disappointed with my experience with your company.

Date of experience: June 29, 2023
California
1 review
0 helpful votes
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Placed custom order without issue. Timeframe was slower than hoped because Cover & All UK asked a lot of questions regarding the measurements with a slow response time at their end each time. Eventually I advised them to proceed with the measurements I had supplied.

Date of experience: June 29, 2023
GB
1 review
0 helpful votes
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Comments
June 29, 2023

Easy to understand the website. Quick response. Order made up in good time.

Date of experience: June 29, 2023