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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Quite a while before delivery, however I DID make a stupid mistake with my measuring. Luckily Covers and All did a check and we got it right.
Fast efficient service. Custom made cover arrived in a short space of time
I was a bit worried about placing this order. It was a custom size to cover a mattress that we are using on a day bed in the garden. Easy order process and lots of choice. The cover fits perfectly and came within the time frame that was advertised. The addition of a % discount made this a bargain for the size that I ordered
User friendly web site. Customer service was good and they asked helpful questions.
Great value and decent service. Best option for non standard kit or multiple units
Really happy with my experience with Covers & all. The site is easy to use and pricing was good.
Have used your company before and goods are of excellent quality
From start to finish very helpful customer service and communication and the end product is great!
Lovely parasol cover quality was better than expected and lovely colour..
After not being able to find a durable and waterproof cover for our pergola, we finally found one!
Easy to order Cover arrived quickly and fitted well material looks very good quality so hoping it will do the trick long term
Super happy with my cover. It's the second one I've ordered. Nice and snug over the truer and doesn't slip at all. Great that you can design your own image.
Item was as described and fit as per my measurements, thanks!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

