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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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All good so far! Easy to use website and great communication throughout
The site was easy to navigate (having no technical ability it was very straightforward.
Very simple and professional customisation and delivery.
The instructions for measurements were good & produced a satisfactory result. My only reservation with the covers, is that they are very creased & look as though they will stay that way, even after several weeks out in sun & rain. Otherwise, they are smart. Just hoping that they last a good time.
Excellent proofs were really good and provided peace of mind
I have bought several covers, that always tear, even ones that are described as heavy duty fabric. These made to measure covers are fantastic, very durable.
For the personalisation, the designers ensured contact each stp of the process ensuring measurements are exact and on point.
The end product was the BBQ cover of unique dimensions with a logo on front (the personaliation).
Fantastic service!
Fast delivery arrived quicker than stated. Cover seems sturdy and decent. Was expensive though.
Excellent service, easy to use site and product exactly as described
Was very helpful from purchase date to delivery day thank you cover's & all!
Waited about 1 week for delivery but wasn't in a rush to get item. Arrived packaged well, good product and fits snug over record player. Reasonably priced. Would recommend.
Very good service. I actually ordered the wrong type of cover, which they identified by asking for additional information that allowed them to make me the right cover for my furniture. All fitted perfectly thank you
As above I cant go through it again! That is all I can write.
Kept having to start measurements again as page problems.
Excellency service, provided with measurement and fits perfectly delivered quickly too. Will definitely use this company in the future
Easy to order and safely delivered. Was exactly as described.
Excellent product though delivery times a bit questionable
Its a shame it was not made in the UK, which is why we purchased.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

