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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great product, super service and quick despatch, thanks
Easy to order online to you exact measurements. Option to have extras added to suit your requirements. Cannot fault the tracking updates and final delivery. Overall excellent service. Would definitely use again.
I needed a cover for my beer machine so I used the bespoke design service which was easy.
I did expect a long lead time due to the Corona Virus but my order took nearly 3 months and arrived 6 weeks after the original delivery date. I haven't had a chance to use my awnings yet due to the bad weather I originally wanted them for.
Excellent service and very good quality cover at a reasonable price
Quick delivery, good quality, easy to order and size
Purchase and delivery all good so now the question is will the quality meet the guarantee expectation of 5 Years
Both covers are superb quality and fit as required as had them custom made. The material is very high quality and have a weight to it though be careful as the wind got under mine and took the chairs and table with it half way across the lawn during the recent storm in Yorkshire.
Smooth process in getting my fire pit cover to the correct size
Fairly easy to navigate & in measurements I understand, feet & inches. Came very quickly
Fairly easy to navigate & in measurements I understand, feet & inches
It was a good product but a bit too light so it blows about.
Excellent delivery time. Free sample pack of materials, will really help to make appropriate choice
The cover design process through to delivery was simple to follow with constant communications. Delivery was earlier than expected by FedEx into the UK
Perfect fit I purchased two to use from allow dog to sit securely strapped in on passenger seat. It works a treat and I always have spare whilst one gets cleaned. Will definitely buy more if I change vehicle or need a back seat one if another dog comes along in the future
The quality of the materials and product was good but the cover for my corner set doesn't fit well because of the shape of the corner and my made to measure cushion covers were slightly tight and I should have allowed more tolerance
Will await arrival prior to giving an opinion.
The site was easy to use the cover achieved the results required
Cover & All's team were very thorough and queried the dimensions that I originally gave. They were right to do so and only went ahead when they were completely happy that all dimensions provided made sense. I changed my mind to use grommets instead of ties which was the right thing to do. A little more expensive but definitely the best method of securing the covers in bad weather as proved last week when 50mph winds hit us. My thanks to everyone.
It was easy customising my tarpaulin order. I had a specific requirement which they met by sharing a technical drawing which clarified my request. The tarps are within the tolerances specified and they look like they are good quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Terry, Thank you for your feedback. We are pleased to hear that you are satisfied with the order process and delivery. As per your concern, we strive to provide quality products. Upon reviewing your order details, we see that you have chosen the toughest material for your product, which is highly durable and suitable for extreme weather conditions. Rest assured; the product will meet your requirements. If you have any concerns, you can utilize the "Help & Support" section in your account. Our team will be happy to assist you.