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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The cover itself was fine however the side pockets were upside down.
Absolutely brilliant from start to finish and I received exactly what I wanted, would highly recommend.
Hey Alison! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A really good product, need to tug it a little from all sides when putting it on the table first time, other than that, perfect.
Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality, well made and fits perfectly.
Very happy with the service provided. The covers arrived quickly.
Thank you, Sue, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Sam! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Quick service. Not in use yet till summer is over, but it's extremely well made and durable looking. Not easy to fold because of the heavy duty material it's made with, which should last for many years, but rather that than thin poor quality!
Hey Shelley! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great advice on measuring and all-round great product, design and company.
Thank you, Sarah, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Easy to order online. Quite a straightforward process.
Once I had input our dimensions, there was an option to include add ons. We selected which suited our purpose and the quote was almost instant. Great discount available too. Delivery was between 2-3wks but it arrived within a week. The finished product is perfect. Very well made and looks fabulous. Would definitely recommend without hesitation. Thank you
Thank you, Katherine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
An amazing product and outstanding service. Would definitely use this company again.
Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The measuring process is clear, and it is useful to be able to double check the designer's final design before ordering.
Thank you, Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
So easy to use - sent measurements, selected choice of colour and it fitted perfectly.
Thank you, Gillian, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very satisfied with service and product. Perfect fit and quality is excellent.
Hey Nicola! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Couldn't upload an image of my chair from my camera usb. Cover arrived. Excellent quality. However the elasticated ties to hold the cover in place weren't wide enough to go over the feet. I shall have to attach elastic to the existing tie to enable me to secure it from blowing away in the wind!
Thank you, Christine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great service, easy to order online and quick delivery given that my order was bespoke. Quality of the cover is great, much better than a lot of the rather flimsy covers available elsewhere. Highly recommend them.
Thank you, Vinay, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great experience and I would highly recommend covers & all
Good web site easy to use. Ordering and measuring was made easy by the web site explaining everything.
Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very easy to order and very happy with the product. It was delivered sooner than I expected. No issues at all.
Hey Neil! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I have bought one before and they are exactly as described. So happy to order another one. Thank you 🙏
Hey Stephen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website and directions. The cover is made of a Sturdy fabric, easy to handle a good fit
Hey Maureen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Exactly what we wanted to confidently leave cushions on our outside furniture during the summer months
Hey Sasha! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey David! We are delighted to hear that you are pleased with our product. Please note that the upside-down pockets are an air vent that provide breathability to the cover. Which in turn helps in preventing mold & mildew. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!