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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent, good quality cover made to measure.
Really thick material at a low price!
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Nick! We are delighted to hear that you are pleased with our product, service and website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased with the measurements and fabric for my replacement Rattan Furniture Cushions. They have given the suite a new look of life and much needed after a few years of weathering. The company have an excellent ethos of ensuring you are totally happy with your request before going into production.
Hey Natalie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Measure well before ordering, i ordered a replacement set of patio covers so i ordered a lot.
The square and rectangle covers fit amazing, the unusual shaped back covers are a little big, but that is my fault on the measuring. Even saying that they still look much better than the old original ones that i had. Ordering was ok a little confusing as it went to a default colour so nearly ordered 2 different colours,.
Hey Tracy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Needed to cover an outdoor table. I liked the custom made approach. Also the extra cm added to allow for errors. Package arrived and I was impressed by the thickness of the material. Think the tapes for attaching to legs could be shorter. I heat sealed mine after cutting them, but this was a minor problem.
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great service, easy to follow instructions and order. Perfect fit for table and chairs, great quality too. Delivery was earlier than expected and great value for money. Will recommend and use again.
Thank you, Steven, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great experience. Had confirmation on all our measurements and even a few suggestions by the team based on the current picture I sent them. Covers arrived quickly and fit perfectly and are amazing quality.
Hey Gabriella! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought a garden bench cover and the design team contacted me twice to double check all the measurements and design was correct and what I wanted. The product itself is perfect and comes with a 5 year guarantee.
Hey! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
M2M high quality cover for patio set. Whole process took less than 3 weeks. Excellent website and service. Will order again.
Really happy with the cushion covers we received. The quality is great and the sizes are perfect. Although the colour is exactly what I ordered, it would be great if black could be added as an option.
Would highly recommend and would definitely order again in the future.
Hey Kerry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am looking for a tarpaulin curtain. This gave me some ideas.
Hey Elizabeth! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service and delivered product as described. Lovely product, correct sizing and good quality. Well stitched and nice finish on product. Looks great!
Thank you, Lisa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Very easy to measure and order. Covers delivered quickly. Reat quality and cushion covers had piping which finished it off perfectly. Sizing was accurate and fit my cushions really well. Delivery faster than estimated
Hey Katheryn! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service. Will definitely use again. Was trying too hard to find made to measure covers. Now I've found these it's made life easier
Thank you, Robert, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Love this curtain, good quality and perfect for my garden project.
Hey Alison! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really responsive to queries and helped to answer my questions instantly over the chat facility. Would definitely recommend and use again.
Thank you, Sarah, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Covers came in good time and are well made- they fit the cushions perfectly.
Hey Jan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very pleased with purchase, arrived well packaged, and promptly.
Hey Robin! We are delighted to hear that you are pleased with our product, pricing and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cushion covers arrived thoroughly packaged and the quality was amazing! It's really smartened up our outdoor furniture. I'm so pleased with the quality, delivery time and customer service. Faultless!
Thank you, Shilpi, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thank you, Mark, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sue! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!