CheapTicketsReviews 165

Ik maak al jaren gebruik van Cheaptickets, maar helaas merk ik de laatste tijd dat hun service steeds slechter wordt. Dit geldt vooral als er problemen zijn en ze u beter zouden moeten helpen. Moeilijk bereikbaar en bij problemen verwijzen ze altijd door naar de luchtvaartmaatschappij. Wat doorgaans niet verantwoord is aangezien de tickets gekocht zijn via cheaptickets. Ze schuiven de verantwoordelijkheid door en de enige die met het probleem blijft zitten, is de passagier. Het is beter om rechtstreeks bij de luchtvaartmaatschappij te boeken. Zij reageren dan in ieder geval direct als er iets misgaat.

IMPORTANT MESSAGE: DO NOT EVER BUY ANYTHING ON THIS SITE. They will NEVER refund you for ANY REASON. Even if it's a fraudulent transaction and they kept my $2000 CAD and blocked me, it seems like I lost $2000 and they are NOT going to do anything else to help. DO NOT ENCOURAGE THIS FRAUDULENT COMPANY.

Dont loose your monney with this bad services.
They annonce they will refund the amount you paid after the ticket is confirmed.with extra luggage.anyway.again by the airplaine company few hours later. But buy in other place. 2 tickets now..

The worst service was provided by them.first they scrued up in lay over in Dubai. Can you imagine 21 hours. Then they charge me $260 to fix this problem. Unfortunately I missed my flight on the starting day. They wanted me to buy the whole ticket again for $3500. I call the air line Air canada and they fixed the problem by charging me the missed flight charges only $597. Then they were not calling the hotel to fix the problem not arriving the day I supposed to be. I told them I had paid in advance for the whole stay. I am not asking any refund. If I did not show up that is my loss not theirs. Finally they called the hotel and informed them that I will arrived by next flight. I will suggest please never buy tickets through them. Instead buy directly from Air line.

First trip: booked months in advance for good rate - 2 bookings, one round-trip, a 2nd betw cities booked in separate log-in. Shortly before trip, airline cancelled one flight. CheapT said we had to rebook ALL the flights, even the separate booking that was unaffected. I know why - this flight was now over 3X higher. The rnd-trip was $700 more and said we have to pay the going rate. They let us cancel and rebook with dif airline to save some money, but the 'betw' flight still double. All was also fully 'insured'. Haha.
Second trip: i had retina detachment and not allowed to fly. Set about rebooking months later - which was then 'off season' and rates for everything much cheaper. Less than half the original price. We were Told they have special rates reserved for rebooking, which was essentially the hot-season price. Double the rate on-line advertised by both the airline and CheapTickets. We couldn't get CheapT's own advertised pricing. Trying still to get some reimbursement from their 'insurance'. Read the reviews about the insurance. And be smarter than me and believe it.

Went on cheaptickets.com to book a flight from Fort Lauderdale, Florida to San Jose, Costa Rica. Got a price of $331.22, then when I went to pay, it switched to $401.22

I thought it was a mistake at first so 15 minutes later I went and tried it again, and the same exact thing happened. This time I took screenshots and reported their scam to the better business bureau.

I encountered significant issues with this travel agency, which sold me a Geneva to London (round trip) ticket. I called to cancel the reservation (for the outbound flight only), and they informed me of exorbitant fees, equivalent to three times the price of the ticket. For this reason, I decided to keep the round-trip ticket. However, I didn't show up for the outbound flight. I then purchased another flight with British Airways. Without notifying me, the agency canceled my entire reservation. Consequently, I found myself at the airport with my best friend, two hours before the flight, trying to check-in. They couldn't find my reservation and stated that it had been canceled, instructing me to contact the airline. I tried to call multiple times, but it was impossible to reach them; supposedly, their customer service line was no longer operational. Therefore, I had to spend a night in London, find a hotel, and buy a new plane ticket. I received no financial compensation or voucher, absolutely nothing. It was a shameful and disappointing experience. Fortunately, being bilingual, I was able to manage the situation, but I believe another person, stranded in a foreign country, would have really struggled.

They cancelled my friend's flight without telling him, so he actually showed up at the airport without a ticket! Only use this site if you want to be totally screwed.

Booked a ticket and they raised the price by 300 U$ very rude agent which calls himseff Lion. Terrible service DO NOT USE THEM

I purchased a ticket from CheapTickets, I purchased seat disabled woman on the first row with Latam airlines also I requested wheel chair assistant none of this request happen.I called customer service and they said that cannot refund so I ended calling Latam directly to purchased a new seat to my mom and also request wheelchair.CheapTickets refused to provide customer assistance to resolve the matters.

Stay away from this company and buy tickets directly from airlines.

When this company makes a mistake and are clearly at fault, they don't issue you a refund for their mistake! Book with caution on this site!

Vandaag 24 dec. Vlucht naar London Heathrow maar blijkt. Dat de. Vlucht gecanceld is nooit mail gekregen of iets. Nu een dag voor vertrek Om boeken naar de 25ste dec. Ik wilde juist niet die dag vliegen. Want er is geen transport in London en de kosten naar central London 150-200 euro. Meer. Dan man me ticket. En dan ook. Nog me overnachting. Die moet betalen. Echt de laatste keer dat ik bij jullie vlucht book. Echt $#*! dit.

I purchased a ticket from CheapTickets and when the airline rescheduled the flight to a date that did not fit my travel plans, CheapTickets refused to provide customer assistance to resolve the matter. I've included an attachment with their response. As consumers we need ro come together to expose fraudulent businesses like CheapTickets. So spread the word and let's put CheapTickets out of business for good!

You will regret it. I purchased a ticket in September for October 10th and I had to cancel the flight. I also purchased cancelation insurance. They charged me $100 cancelation PLUS only would give me credit towards future flight and no money back at all. This place is a nightmare and AVOID AT ALL COST.

Booked a handicap room 6weeks in advance night of checking in desk manager says they only have one handicap room in the hotel and it's booked sorry should have booked with us go somewhere else take it up with the third party you booked with I took the room it was 10:00 at night dangerously helped handicap son in the shower the desk manager could have care less
Warning do not book a trip with
Cheap ticket.com the car rental was complete mess also what a horrible company
Cheap ticket should be ashamed of themselves and nobody should be booking with them

Have never had a worse experience with a company and their customer service. Booked a flight that said "no cancellation fee if canceled within 24 hours". I called to cancel 15 hours later, spent 1.5 hours on the phone, just for them to tell me they can't cancel. Will never use this website again. Legit false advertising.

THIS IS A BAIT AND SWTICH SCAM! Twice now I have booked with Cheaptickets.com and both times it seems that there was a problem with the "first choice" but they could find another solution. This first time it was only for and extra $100. I was late in booking because it was for a funeral and I needed the flight so I sucked it up and paid the extra $100. The second time we booked well in advance by over 2 months. Of course there was a problem with the "first choice" but they could find a solution for only $200 more. Almost double the original price. When they were told to cancel the flight, they then started trying to make us feel guilty. Finally after yelling in the phone to get the representative to shut up, I was able to get the flight cancelled. For a $55 cancelation fee, of course.

Never ever buy from cheaptickets anymore throughout my life. They keep cancel again and again when you are close to the travel date...

We purchased tickets Thursday night to Sunday morning so we wouldn't miss any work! They said we booked Wednesday to Tuesday and that we missed our flight! We can't take that much time off of work and did not choose the dates they said we did. IT IS A SCAM SO STOP ISING CHEAPTICKETS! Scam!