CARiDReviews 7,317

I was in need of a fuel pump for 2006 Corvette and I could not find anyone with it in stock or any availability that could have it to by the weekend. Carlos at CarID went all out in making sure they had it and that it would be to me when I needed it. He even made several phone calls and called me back to let me know it was done. That definitely secured my business with them in the future

I ordered a fender they sent me a quarter panel then would not pay for the shipping back said it was customers responsibility if I want to return or exchange it is have to pay the 200 shipping cost and the part to begin with was 210 so now I have to order another fender and sit on a quarter panel I don't even need. Place is a joke and needs to be SHUT DOWN BY THE BETTER BUSINESS BUREAU... CON ARTIST.

I was shopping various online vendors to find the best price. Upon letting them know what I have found locally and online, they checked to see what the best deal they could do and gave a quote. Some vendors don't want to do the effort to be competitive. These guys put in the effort.

This business and the people working there are top notch, I couldn't believe how fast I was taken care of, will shop there again, as we Marines would say, Semper Fidelis.

I had a run around with the actual Shipping Co. " U_S " not calling no names, but my rep. Ronnie, went beyond I believe his duties in particular ways... n assured me... n sure enough! I have my package...

Great job...

Brian was very knowledgeable, patient and informed. In instances where additional research was needed, he did not hesitate to pursue the information so that I may have an accurate answer and excellent customer service experience. Representatives like Brian remind me that customer service is in fact alive and well.

I had a lot of questions regarding the product I wanted to purchase and Laura answered most of them and sent to the people that could answer the ones she didn't know the answer for. I'm definitely coming back shopping at carid.com

I called CARiD to order some parts for my truck, with already knowing what I was interested in, Chad was able to help out on the price of my multiple orders. He was able to beat all of the competitors prices and I was able to save hundreds of dollars. I have ordered parts for previous vehicles from CARiD and there is a reason why I keep going back to the website. Prompt shipment and the best pricing available is a must.

I think they try, but not quite up to participate on service. Keep trying!

Mike and the whole team at CarID are great. Really good web interface for customers to find what they are looking for, smooth ordering process and question/answer capability with rep if needed. Very speedy response to questions and issues.

I had a question about whether or not a part would fit my car. Although the person I was chatting with via instant message didn't seem to be very knowledgeable on the specific car, she was still very helpful and looked up information that helped me later on. Great experience.

Stacey was glad to offer me a discount, without asking any annoying questions. Thanks Stacey.

CarID was very helpful. Brian worked quickly and was very helpful in getting my parts together. Definitely a good company for the car parts you need. Thanks

Getting the correct information to make a purchase is what sold me. Needing to know that product received will fit and perform to satisfaction. Was willing to spend the time to make certain of my purchase. The wheels look great.

I was impressed with Kristy. She actually took the time to listen to what I was trying to find out about the part for my vehicle.
She was most helpful.

When I called for help I talked to Stephen and he was very helpful on helping me on finding a part. And the thing is he knew what he was talking about. And that means a lot to me because I know how important it is to get good service these days because I was a part sales person for navistar international for 25 years.

Daniel helped me with everything I needed. Anything I asked for he looked up and read the description for me as well. He gave me the best product choice and also sent me an e-mail with more options of certain products I asked about. So that way I could go back, look for myself, & choose whatever I was talking about.

My problem was taken seriously, and Carlos was extremely helpful and professional in finding out where my shipment was at. Thanks again.

Always helpful. Respectful and 100% hands down the best way to shop for auto needs!