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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I have pictures and will be returning the wrong item. I will also follow up with customer service next week.
I've ordered many control modules for my customer's vehicles and have always received them promptly. They plug in and perform perfectly.
Great service and timely. Ignore the negative reviews from home-gamers who buy PCM's thinking that they will fix their problem on a prayer without proper diagnostics or actual technical skills relating to automotive computers.
My wife's 2010 Mustang was having problems that the dealership narrowed down to the car computer. They wanted 2600 dollars to fix it. Checking around I found Car Computers Exchange, and they repaired it was less than 400 dollars.
N/A, check back at a later date for a review of the item.
I have no opinion at this time. I'll let you know when I put it into play. Then I'll evaluate shipping and quality.
It took us a bit to install the rebuilt module it worked first time. We did get an error never seen before no fault of the module. We did get it fixed looking great now. I think the software updates let us see it. Thanks guys
The instruction sheet was helpful in sequencing how to install and reattach the battery, the computer was plug and play, which was nice
Haven't really worked with anyone yet but the ordering seems smooth
My PCU arrived in a timely manner. I installed it according to directions and did the checklist. It would not start. The "Theft" light on the dash was flashing. My mechanic says that this is because the keys need to be programmed. I hope he is right and that tomorrow my car will finally be running like a champ again. I would change my review to 5 stars if this all works out. Considering 2 licensed shops failed ot fix this, I consider the inconvenience to be minor and forgivable.
I hope you can get my VIN early on Monday and maybe even get the unit to me by the end of the week. Thanks!
Great experience from start to finish. Easy process and pretty straight forward. 10/10 will refer and use them again
Pretty simple to find what youre looking for.
Love the quick delivery and the awesome customer service
They delivered on time when they said. Computer was programmed correctly and installation was plug and play. Thank you for great customer service.
Installed computer per instruction, Started the truck, runs great no check
Engine light and Transmission is shifting Perfect 👌
I called to see if my package had shipped yet and the gentleman said in 48 hours and it was shipped that same day. Great customer service
Received my ECU in three days. Installed it, but just waiting on locksmith to reprogram the PATS system. Will update when all done!
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I called you twice before and was happy with computers and time of delivery
Fixed my charging issue and worked as described. Thank you!
Everything went smoothly and as planned. My only question is do I have to return the old PCM as a core to complete the transaction with your company?
Order several pcm from here, plug n play makes replacement easy, always work great
Quick, worked great, very happy overall. Contact was very quick and easy to understand instructions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members