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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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The process was quick and easy. I found what I needed and was skeptical about other sources for a pcm. Car Computer Exchange seemed to be the most reliable option. Yeah, it costs a little more than the other guys, but the quality is there. And that's what your paying for.
Very good communication, product worked perfectly after installation
Everyone I had contact with was very nice and understanding. I want to thank them for being helpful and timely.
Ordering process was straight forward, detailed information about my part was a little more complicated but they made it as easy for me as possible. Fast shipping and part arrived sooner than I expected.
The ECM that I ordered was the exact one that I ordered and the description was exactly what I received. I would recommend this business if you're looking for a ECM.
Got one computer from uall put in truck worked good sent old one back. Got another email that my order on the way call uall and said didn't order another one he man said standard email ok got another one called uall and sent it back today 12 23 24
The product ordered was received as notified we would. Thank you
Any questions I had were answered so was a good experience thanks!
First the part took 2 weeks to arrive.
Second the part came defective on the top right connector.
Third it only gives me 7 days to return the core.
Performed a bunch of troubleshooting this vehicle, this is the last component in the chain. Hope it's fixed.
Ordering the PCM was easy, love the warranty, Hope we don't ever need to use it
PCM repair fixed most of my trucks electrical issues. My oil pressure gauge is still working erratically which is very frustrating.
ORDERING WAS SMOOTH, PRODUCT CAME IN AS DESCRIBED AND WORKED FIRST TIME NO ISSUES. CUSTOMER SERVICE ABOVE AND BEYOND TO KEEP CONTACT WITH.
The PCM part came on time, installed like it said it would, still has some kind of issues at first, turn vehicle off and turn it back on it seems to go away not sure what that's about.
However, the instructions to mail the core back or pay an extra fee came as a surprise.
Product came in very good condition you have my recommendation
Sent you my vin number for programming of new PCM, then the wrong PCM was sent to me and your programming didn't work. The dealer had to program the PCM at $350, and charge me twice for putting on and taking it off. Now I'm waiting on replacement of PCM from you for the correct model and programming.
The instructions that came with the ECM were easy to follow. Part was an exact fit!
My granddaughters jeep had an intermittent failure of the ignition coil driver circuit in it's PCM. With a reman from Car Computer Online I now trust it enough to let her back on the street with it, and that's from a retired professional mechanic.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members