Car and Truck Remotes

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Car and Truck Remotes

2.5

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Car and Truck Remotes Reviews Summary

Car and Truck Remotes has a rating of 2.5 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Car and Truck Remotes ranks 62nd among Auto Parts sites.

service
34
value
42
shipping
42
quality
40

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Michigan
1 review
0 helpful votes
Follow Jenna A.
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Just as described n received on time. Thank you fir your prompt delivery and ok time service of my spare remote!

Date of experience: May 1, 2021
Kansas
1 review
1 helpful vote
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Shipped free and recieved very quickly, worked great the first time no problems, I would highly recommend this company

Date of experience: April 30, 2021
Colorado
2 reviews
0 helpful votes
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We looked over many remotes and chose the Car and Truck Remotes. It seemed to fit the qualifications perfectly.

Date of experience: April 13, 2021
Hawaii
1 review
0 helpful votes
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Ordering was very simple and my order arrived fairly quick. Very satisfied. I would recommend anyone looking to buy an extra Fob to check them out.

Date of experience: April 5, 2021
California
1 review
3 helpful votes
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Faulty Key Fob
March 25, 2021

Warning... purchased replacement Fob on March 5th and scheduled appointment with dealership to program remote. Dealership was not able to program it and rightfully charged me the programming fee. Dealership stated it appears to be a used key and once used it's no longer usable. Company did not stand by their guarantee of it being programmable. Buy with *******@CarandTruckRemote ยท Tools/Equipment

Date of experience: March 25, 2021
Minnesota
2 reviews
3 helpful votes
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Don't buy from them
March 20, 2021

I bought a Nissan key fob and tried to have the Lock smith connect it to the car it did not work so i had to repurchase a fob front he lock smith so i payed double for the keys and it's just irritating that this company is just taking money from people knowing the fobs just will not work. I did rush shipping and it didn't come very fast

Date of experience: March 20, 2021
Washington
1 review
1 helpful vote
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The order was made and charged to my account, with overnight shipping (I needed the fastest option of course). I waited 7 days and received no product, and was forced to contact local dealerships, locksmiths, and with great difficulty found someone with blanks for my car. Customer Service eventually got in touch with me via email (calls didn't work) and it seems that they were unable to ship my product timely because it was out of stock. I don't know if it was my fault for not seeing it was out of stock during the order or if their order system could have been more clear on it. In any case, they refunded the money when I needed to use a local, faster option. I would try them out again, but look carefully to make sure it's in stock, in case you need your key in a hurry.

Date of experience: March 6, 2021
Louisiana
1 review
1 helpful vote
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AMAZING COMPANY
January 12, 2021

This company is absolutely amazing. Their personal touch customer service is outstanding. I ordered a key from their site, and when it arrived I took it to the dealership to have it coded to my truck. The dealership stated they were able to code it but the code would not remain. I made contact with Car & Truck and they replaced it right away! Received the second key and had no problem!
I can't thank them enough for the exceptional service they provided me.

Date of experience: January 12, 2021
California
1 review
0 helpful votes
Follow Grant F.
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Hyundai wanted hundreds more the same remote. The Key Fod was just programed by the dealer and I saved a lot of money.

Date of experience: January 4, 2021
Florida
1 review
11 helpful votes
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FOB does not work
July 31, 2020

Bought a FOB and had it programmed by the dealer. Worked for a few days then stopped. Returned it and lost the $90 programming cost the dealer charged. Beware. Get an original replacement from a dealer that gives you a guarantee.

Date of experience: July 31, 2020
Massachusetts
1 review
16 helpful votes
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Ok I bought these in 2017 and yes it's 2020. Never had a chance to get them programmed until now. Of course they didn't work, I went to multiple places. Shame on me for not doing the program in 90 days but also feeling scammed 3 years later is not cool.

Date of experience: July 28, 2020
Arizona
1 review
10 helpful votes
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I initially ordered the wrong remote (grand cherokee instead of cherokee). They took back the wrong one and replaced it with the correct AND covered the postage! The locksmith was surprised to see the actual jeep logo and the remote works perfectly. Thank you for an excellent customer experience :)

Date of experience: June 25, 2020
New York
1 review
1 helpful vote
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Stinks
June 21, 2020

This place is a rip off. They sold me a remote that doesn't work
Won't replace or refund. Are they selling fakes? Sure seems like it

Date of experience: June 20, 2020
Virginia
1 review
8 helpful votes
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Mistake
May 25, 2020

I bought this key for a 2004 Lexus RX330 only to find out I could have bought it for half the price. The directions to activate the door locks were backwards. Great lipstick on a pig customer service. Won't shop here again.

Date of experience: May 25, 2020
Washington
1 review
12 helpful votes
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Silicone cover appears to fit well and should perform as expected BUT has an unremovable Ad for the company, printed and unobscurable. I don't allow my car to be badged, don't wear ads and and don't wish to advertise anyone, so very disappointed.

Date of experience: May 7, 2020
Indiana
1 review
10 helpful votes
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Horrible service, bad product. Stay clear from them! They did not do what they promised. They were rude and did not refund my expediated shipping when my product was not shipped on time.

Date of experience: April 10, 2020
Illinois
1 review
1 helpful vote
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They stand behind their products. Quick responses to questions. Fair & honest business. Would buy from them again.

Date of experience: March 24, 2020
Florida
2 reviews
15 helpful votes
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Did not work
February 13, 2020

I purchased a fob that did not work. I contacted the company. Their solution was for me to send the defective one back, they would send me another and I would bring back to locksmith, hoping that this second refurbished fob would work.
The locksmith replaced the defective fob and changed me a $10 fee. I communicated this to the company but got the answer "oh well". I asked for a $10 reimbursement which would be less than shipping and handling, but I was told that they could not.

Date of experience: February 12, 2020
Missouri
1 review
9 helpful votes
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Awesome!
February 8, 2020

Easy to order, great customer service, fast delivery and I took the key to be cut and programmed at a recommended locksmith from Car and Truck Remotes which turned out perfectly. This was a great and financially cheap fix!

Date of experience: February 6, 2020
Bermuda
1 review
11 helpful votes
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My wife and I live in Bermuda. We own a 2008 Honda Fit. The keys to our car broke so we went on line to car and trucks remote website We ordered 2 remote keys and rec 2 plain keys. Kind of ironic given the company name.

Date of experience: December 24, 2019