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The company has garnered a mixed reputation, with significant concerns overshadowing positive experiences. Customers frequently report issues with booking processes, payment rejections, and unresponsive customer service, leading to frustrations and perceptions of a scam. Many reviews highlight a lack of transparency regarding terms and conditions, often resulting in unexpected fees and limitations on travel packages. Conversely, some customers have praised the overall quality of their trips and the value for money when services function as promised. However, the predominant sentiment indicates a need for improved communication and customer support to enhance trust and satisfaction.
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Great deal professional people fast I will recommend it to everyone to use book vip. What you getting is unbelievable this thing could coast thousands its amazing
My trip is scheduled for 8.16 in Los Cabos - Dreams... I know this is will be great experience and I'm looking forward to the celebrating my 45th birthday with you guys!
I haven't went on my trip yet but I know it should be a great experience an even though I didn't get the Calypso Clay Resort I was still able to change to other great resort with no issues
Had paid for a trip to Cabos and told I had 18 months to use or could move to or destination within Mexico. Of course the resort that I wanted to move to was sold out and the representative end of sell me a Cancun resort with a 199.00 so call upgrade and 129.00 resort fee in which I'm required to attend a time share presentation the next day on the trip. Be careful!
So far my experience has been good... I will give another review after our trip... we are looking forward to it and hope all goes well... I will tell my friends about this...
We haven't travel yet, but Bookvip has a great customer service. We have traveled to Cabo in the past and have had a great time, i am hoping that this will be the same.
BookVIP has allowed me to have savings on my trip. The agent was very nice and worked very hard to get me the dates and hotel I needed.
They made it convinced and easy to book and made my vacation dates available! They worked it out to look at other hotels to see if they had opening
Im sure Im going to have a great time. Seen a lot of nice restaurants in the area and its just minutes from the beach
I love BookVIP my experience since dealing with them has been nothing but WONDERFUL. Seriously I will not travel through anyone else but them A+.
This website is reliable and there is always someone there to pick up the phone. It keeps you informed of deadlines and the deals are always great. Remember to read the terms and conditions because there are extra obligations when it comes to the deal.
Leaving in the morning so I can't tell you about the trip yet but booking was fast and easy. People on the phone were always courteous and friendly. I don't care much for the fine print about sitting through a time share sales presentation.
Bookvip is a great company. Very affordable and very friendly. This is my family first time traveling with bookvip and we are very excited. I look forward to using bookvip again In the future.
So far everything is good the lady who help was wonderful, we are looking forward to get on our cruise which is in 2 days from now. Very excited.
Everyone should be able to book any hotel with the agency no matter what they make married or single
There were reservation problem but supervisor fixed it for me. Thanks for the concern... my family intended on going to mytle beach but instead we have to go to Florida... but the supervisor accommodate me
Answer: Hi Rory, Thank you for your question. If you are a US citizen, you will need a US passport to travel outside the country. James Colligan Owner BookVIP.com
Answer: Hi Harvey, Thank you for your question. The reason you can save up to 80% off the retail rate is because the resorts are sponsoring the discount in exchange for meeting the elgibility requirements and attending no obligation the resort preview. All the eligiblity requirements are listed at the bottom of each special offer web page. The requirements for singles depeds on that specific hotel special offer. For example, here is a link to the qualifications for singles at the Villa del Palmar Cabo / 5 Star Cabo Beach https://www.bookvip.com/hotel_details/termsandconditions/27. If have any further questions please call our vacation specialists 24 hour a day / 7 days a week. 888 849 8450. James Colligan Owner BookVIP.com
Answer: Hello Amirah BookVIP is the largest provider of first time vistor promotional packages in the world. The reason you can save up to 80% off the retail rate is because the resorts are sponsoring the discount in exchange for meeting the elgibility requirements and attending no obligation the resort preview. All the eligiblity requirements are listed at the bottom of each special offer web page. The only issues we have is when some customer's try to circumvent's the resort's eligiblity requirement's as naturally everyone wants to save up to 80%. We have over 3.8 Million followers on Facebook, sent over 100,000 families on vacation this year and have over 26,000 customer video reviews saying we are the best. http://bookvip.com/sitereviews. Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 80% Off https://youtu.be/8xvEe7L3v4E James Colligan Owner BookVIP.com
Answer: Hi Carrol To answer you question yes as the reason you can save up to 80% off the retail rate is because the resorts are sponsoring the discount in exchange for meeting the elgibility requirements and attending no obligation the resort preview. All the eligiblity requirements are listed at the bottom of each special offer web page. BookVIP is the largest provider of first time vistor promotional packages in the world. We have over 3.8 Million followers on Facebook, sent over 100,000 families on vacation this year and have over 26,000 customer video reviews saying we are the best. http://bookvip.com/sitereviews. Here is video explaining How BookVIP Works And Why We Are Able To Offer Packages At 80% Off https://youtu.be/8xvEe7L3v4E James Colligan Owner BookVIP.com
Answer: Hi Nick Just your US passports
Answer: Hi Evelia Please call just call 888 849 8450 to schedule your dates.
Answer: Hi Evelia Please call just call 888 849 8450 to schedule your dates.
Answer: Hi Patty, Thank you for your feedback. You purchased an Open Dated package for the Morritts Cayman which is why you received that code. As I meninder you can call us anytime next 12 months to set your travel dates 888 849-8450
Answer: If you booked an open dated reservaton which is good for 12 months so you can lock in the price (a reservation without dates), it wont show in the My Reservations until you call and set your actual travel dates.
BookVIP.com - More Customer Video Testimonial Reviews Than Any Other Travel Web Site In The World
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews

