BookOnlineReviews 10,190

Daniel was extremely helpful when I called to check rates for a Hampton Inn and Suites in Englewood Ohio. He explained the rates and provided me with options. I chose a king room and then changed to 2 queen. Daniel was very patient and extremely helpful! I appreciate his professionalism and courtesy.

Victor was very professional and patient with us as we made our reservations for Key West with our grandsons for February. Thanks Victor!

Very professional, easy to understand, fully explained all areas of importance & was a genuine nice young man. Thank you very much. R W Wilson

Made a reservation for night before flying to Mexico for Thanksgiving week. Found out that leaving our vehicle there while gone is free! Van will take us to DFW. Lady helping me on the phone answered all my questions. Very knowledgeable and very pleasant!

Online booking absolutely would not work. Finally found a phone number online and got Joey, who handled my needs very well. Wish I could get someone like him every time.

Booking was quick and straightforward.
The assistant did a good job with my booking while my out of town crew was waiting to check in

Tasha was really patient and waited for the email to come through.
I had made a reservation back in July but for the 3rd year in a row, that reservation did not appear so I had to do it again. This is with the Americinn Oscoda, MI

Ed did a great job! He also convinced me to get the protection in case there was an issue in the future so I would get my money back

When we made our reservation with Omni, Ed was very helpful and helped us get everything done for our New Year's Eve getaway. We appreciate him and his work.

We try to get enough rooms for nine people and they were disappearing each time we tried to book, on a Thursday afternoon, for a funeral the following day. Catherine was a trooper, patirnt, and a big help. She kept shopping around until we could find something that would suit all of us. It took a while but she did it!

Jaen assisted me in making a reservation at Comfort Suites in Peoria, IL. Jaen was very pleasant and professional.
Jaen spoke clearly and reviewed all my information with me to make sure it was correct.
I greatly appreciated his help.

Wonderful experience. She was well informed on everything about SpringHill Suites by Marriott at the San Antonio Airport. Reservations were made for December 11,12, and 13 with no hassles. It was smooth as silk. Looking forward to a pleasant stay in December.

Aquila was such a pleasure to work with booking my stay, very professional and well mannered. Marriott corp should be proud to her on the staff

I called in to request an adjoining room to a preexisting reservation and Jose was able to help me with no troubles. Very patient and helpful.

The man that took my reservation was really kind and funny and very helpful. He made the experience so easy. I really want to thank him. This man is a compliment to your company.

Reservationist should have identified herself as a AI. She charged me for cancellation protection and I never agreed to it. I did cancel it. Hope Holiday Inn uses real people from now on

When I called at 4:37 am on the 13th I said I wanted a room within 20 min you said I have a king available. When I got to the hotel they said I wasn't supposed to check in yet? I made it clear I wanted a room asap you brought up king available? I get here and had to settle for 2 queens for 150$ what kind of a scam are y'all running here? I want a refund! Very I pleased and feel I was lied too and scammed!

I could not understand her. She was not clear on the charges. She didn't tell me I was being charged today. Did not realize I was paying for a protection plan. It was a horrible transaction!

Ocean was delightful to talk to, extremely helpful and explained how booking systems worked when I needed clarification. A joy to chat with & very knowledgeable!