BookOnlineReviews 10,186

I am skeptical of booking services. This lady set me at ease and assured me all would be good. She did a perfect job and I felt totally at ease. The experience was so great I did not want it to end.

My agent went above and beyond any expectations I could of imagined... and it was like 3 a.m... wish I could of left her a tip to show how grateful me and my husband are!

We were assisted by Lemia, who was respectful, professional and extremely knowledgeable. We are. Rey pleased with the reservation and manner in which Lemia accommodated our requests.

Thanks for the professional service that I received when booking my room every thing was very easy to understand and very professional.

Hector helped with the check in process and made it easy. He is very helpful and with patience. Great service, thank you very much!

I tried to book a room for 3 nights (11/18-11/21) on line and an hour and a half later it was still processing the request. Called the hotel and spoke with Kristel Jade who was exceptionally pleasant at the early morning hour and handled the request and provided me with the confirmation number and repeated all my personal info back to me flawlessly. Great job... keep up the good work.

We need a hotel room in a place we have been. He was very helpful asking the address and given us many reasons to choose you guys.

I called to make reservations for a retreat, and he said there were no more rooms in the block of rooms. Then when I called the retreat person she said that is not true, there are always rooms. This representation of a company is wrong! He should have said i should call back!

Talked directly with Luis Enrique
Luisa walkers us quickly through the booking process. Very competent. Looking forward to the stay

I chose to utilize the booking department since rooms were listed as "limited " online. Eliza was very friendly, thorough and professional. Listened intently and offered suggestions when asked. Booking a hotel room was never so easy!

Lionel was very helpful and explained everything in regards to reservation in detail and I was able to understand everything. Very pleased with process.

I mistakenly called this number because your website looks so much like the real website for the Hampton Inn Long Beach airport site. I became suspicious during the call and realized I was not speaking with the hotel and tried to cancel, but the lady would not cancel. She was rude, also, which was one of the reasons I became suspicious. SO dishonest, the whole thing—pricing, deceptive, evasive answers.

Perfect experience with excellent quality communication. I am just happy that I was able to speak with a real person and was able to understand them vividly.

Representative was very professional and helpful. She checked 3 different locations before finding us accommodations for our required dates.

Melanie was very patience and found me a room within the Hilton family of hotels.

Daniel was extremely helpful when I called to check rates for a Hampton Inn and Suites in Englewood Ohio. He explained the rates and provided me with options. I chose a king room and then changed to 2 queen. Daniel was very patient and extremely helpful! I appreciate his professionalism and courtesy.

Victor was very professional and patient with us as we made our reservations for Key West with our grandsons for February. Thanks Victor!