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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Saudi Arabia
2 reviews
1 helpful vote
Follow Jerry H.
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The car was delivered perfectly, just like the first one. I am very happy about the excellent service by Economybookings! You did a very good job!

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
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Very professional!
September 28, 2015

We were pleased with all aspects of our car rental experience. The staff at both locations was professional and courteous.

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
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Your service was A-1!
September 28, 2015

Your service was A-1. The personal, the car..., everything was all Wright. We will recommend you to our friends.

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
Follow Patsy M.
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Your service was excellent and I will definitely use your agency later this year when I return to Rome. Thank you for working with us.

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
Follow Deanna M.
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We hope to return to Costa Rica soon and would definitely use Economybookings again and recommend you! Thank you for making renting a car easy

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
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Great people and very helpful when I need it them Excellent experience and very happy for the service provided

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
Follow Mary V.
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I truly appreciate how fast you complete the paperwork for a car rental, especially bringing the previous paperwork from a year ago to make things go even faster!

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
1 helpful vote
Follow Ryan H.
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Once again thank you!
September 28, 2015

I would like to thank you for the excellent service you have provided with the car rental. Everything went well during my trip. Once again thank for everything and look forward to keep working together.

Date of experience: September 28, 2015
Saudi Arabia
2 reviews
0 helpful votes
Follow Russell L.
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The service was great!
September 28, 2015

Our rental car was very clean and met our needs. The service was great and we would use Economybookings again!

Date of experience: September 28, 2015
Nevada
2 reviews
4 helpful votes
Follow Troy G.
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Terrible! When I arrived at the airport and called I was informed there was no vehicle available and when I called booking group the representative put the blame on somebody else an then hung up on me. I did find a car but it cost me much more because I was a walk up customer with no reservation. Then when I got home I contacted booking group to get my $$$ back that they had charged my credit card and they directed me to *******@bookinggroup.com which replied informing me that they would get back to me in 7 to 10 business days. WORTHLESS! To be continued...

Date of experience: September 19, 2015
Suppport T. — BookingGroup Rep
over a year old

Dear Troy,

Thank you for your feedback.

We’re sorry to hear of this situation. Our customer support department will check your complaint as soon as possible. Our customer support department will contact you during this day.

Kind Regards,
Booking Group Team

Washington
2 reviews
0 helpful votes
Follow David S.
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Service was very good!
September 9, 2015

Service was very good, car was excellent and fit our needs well. Thank you for helping to make our Costa Rican vacation the best!

Date of experience: September 9, 2015
Washington
2 reviews
0 helpful votes
Follow Katrina A.
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I am very satisfied about your rental car service, all went well including reception and car return, the car was in order and did the job. I have received today debit on my card accordingly to the agreed contract price and so I can confirm you that when I will be again in Costa Rica next year, I will rent the car again.

Date of experience: September 9, 2015
Washington
2 reviews
0 helpful votes
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Service was very good!
September 11, 2015

I was very impressed with the service and car we were rented.

Date of experience: September 9, 2015
Washington
2 reviews
0 helpful votes
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Excellent, really!
September 11, 2015

Thank you very much for your excellent assistance, you guys truly went out of your way for me! Will always use Economybookings!

Date of experience: September 9, 2015
Washington
2 reviews
0 helpful votes
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Thank you very much!
September 11, 2015

Thank you very much for your efficient response to my mail for the car hire.
We enjoyed our stay in Cape Town, the car was perfect for the family.
We so enjoyed the great spots you pointed out to us in our sights around the cape.
We would most certainly contact you again for hiring a car, next when we visit your beautiful city.

Date of experience: September 9, 2015
Washington
2 reviews
0 helpful votes
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Perfect service!
September 11, 2015

Perfect service - I only can recommend you as reliable partner and friend since years!

Date of experience: September 9, 2015
Washington
3 reviews
1 helpful vote
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Your service was excellent!
September 11, 2015

If you want reliability, integrity and efficient service, there is only one person who comes to mind when it comes to hiring a car. I have been using Economybookings for approximately 5 years now and would have it no other way

Date of experience: September 9, 2015
California
2 reviews
0 helpful votes
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Really friendly!
August 26, 2015

Best rental car experience yet. I've rented a car in Bari, Italy and Belfast, N. Ireland before both from big companies. Economybookings were amazing. Really friendly, helpful and flexible. I would definitely recommend them to family and friends.

Date of experience: August 26, 2015
California
2 reviews
0 helpful votes
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Excellent!
August 26, 2015

The car was cleaned and delivered on time at the agreed location! Will rent from Economybookings again at my next visit. Thanks again for everything!

Date of experience: August 26, 2015
California
2 reviews
0 helpful votes
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Thanks a lot!
August 26, 2015

I booked the Economybookings and the car reached me the next day right on time. The car was well cleaned and exactly the way i expected it to be. Highly recommend Economybookings for your car rental bookings.

Date of experience: August 26, 2015

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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