BookingGroupReviews 1,536

I found a cheaper car at another rental place but because BookingGroup had always gave the best customer service I stayed with them.

The service and location is good. I liked having a kiosk to check myself in. When I got to the garage, they gave me a Hyundai Tuscon

They have cars of all kinds of the year, with different capacities of people: vehicles of five to eight passengers. Very good service. When cleaning keys, it is only necessary to park the vehicle and there is nothing else to do. Very good service

5 stars only becaused when you left something in the car you always have to call theme, they always say they call you and update you but not.

Representative was quick and efficient without rushing me. The pick up and drop off were flawless and one of the easiest parts of my trip! The car was in great shape and rode smoothly. Affordable and flexible with keeping the car an additional day

Staff is very friendly & customer service is outstanding. I had a wonderful experience here & would highly recommend renting from them

Nice customer service with limited number of choice of rental cars. This is the best enterprise location you can ask for

Quick and easy. Really nice employees. Cars are usually nice! If you're a regular, you can sometimes get upgrades - which is the BEST

I forgot my receipt and they kindly emailed me it. I used Hertz the week at the 188 w Washington location because my company makes me order through them and it was a disaster. If you are getting a rental in west loop, I'd go with this one

Efficient and it's all about satisfying their clients. I believe that everyone should work like that, and best of all, to take an example from this company

Big selection of luxury cars to choose from. The Whole Rental process was quick and painless. We decided to go with their insurance because it was reasonably priced for the luxury car we were renting

BookingGroup was their in my dire need on such short notice while visiting my little girl's in Zalzburg! Everyone was absolutely professional and speedy process, awesome!

Good service and fair prices. Agent was very nice and helpful. Second time renting from BookingGroup

Erica at check in was super helpful and the Volvo s60 was a comfortable ride. The radio and whole infotainment center was a bit lacking for a brand new design, shame Volvo!

Easy fast friendly service and questions answered well and appropriately. Amit Michael and Stephanie are great. Im repeat renter

Great experience, competitive price, friendly service, I will definitely rent here next time too. It was my first time renting with BookingGroup

Friendly. Helpful. Well maintained vehicles. Easy to pick up and drop off. I will definitely use them again!

The vehicle they gave me was in the expected class and was clean. I was even offered an upgraded vehicle for the same cost, which I declined due to familiarity with the vehicle I was originally offered. The only thing I was surprised by was a deposit which was required at the time of rental; I had paid for the rental in advance and did not realize this would be required. The drop-off was a cinch

I had to come to them at the last minute, because Hertz messed up the rental I paid for with them a week in advance