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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Canada
2 reviews
0 helpful votes
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Great customer service. No problems. Got a rental with short notice staff are helpful and friendly

Date of experience: February 3, 2020
Germany
2 reviews
0 helpful votes
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No hassle return
February 4, 2020

I rent a car from here every few months. The staff is already friendly and the cats are always clean

Date of experience: February 3, 2020
Canada
2 reviews
0 helpful votes
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I also like the car's
February 4, 2020

Excellent response and attention to detail. I will always recommend them! I like this location staff is friendly, I love coming here fast and efficient service

Date of experience: February 3, 2020
Ohio
2 reviews
0 helpful votes
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The experience was good
February 4, 2020

The experience was good. I did not have to wait a long time and the agent was very courteous and helpful

Date of experience: February 3, 2020
Canada
2 reviews
0 helpful votes
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Reese is amazing!
February 4, 2020

He was beyond helpful and made me feel safe and cared for! I will be back to rent for multiple weekends!

Date of experience: February 3, 2020
Germany
2 reviews
0 helpful votes
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Always friendly
February 4, 2020

Professional service. Great folks to rent with! I've been using BookingGroup for a couple of years now at several different locations and they have the best prices, best mobile app, and best service I've encountered

Date of experience: February 2, 2020
Ohio
2 reviews
0 helpful votes
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You are the best
February 4, 2020

Friendly service, clean car, no issues, thats a win win in my book! I already had experience with this company!

Date of experience: February 2, 2020
NL
2 reviews
0 helpful votes
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Helpful and nice
February 4, 2020

Can you believe they let go of the best sales agent they had? Very disappointed Taking my business elsewhere. That was a Bad choice.The gentleman at the counter was extremely

Date of experience: February 2, 2020
Norway
2 reviews
0 helpful votes
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Cars clean
February 4, 2020

Online reservation simple to use. Check out, great. Friendly people, great service. Cars clean. I am pleased that they watch their cars so well

Date of experience: February 2, 2020
France
2 reviews
0 helpful votes
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I have nothing but great experience renting through BookingGroup. The staff at the Bakersfield Meadowsfield Airport are awesome

Date of experience: February 2, 2020
Austria
2 reviews
0 helpful votes
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BookingGroup
February 4, 2020

I always rent from BookingGroup as they are very supportive of their loyal customers. I always have the best experiences whether during the very easy reservation process, during pickup w very fast selection, or during the return process where it is essentially drop the car and leave

Date of experience: February 2, 2020
Switzerland
2 reviews
0 helpful votes
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Really great staff
January 29, 2020

Paige especially. Helpful, practical, solution-finding, courteous. The team at this BookingGroup is always great! It's my first choice branch in the City.

Date of experience: January 28, 2020
Germany
2 reviews
0 helpful votes
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BookingGroup!
January 29, 2020

The location is accessible to public transportation if needed or easy drive up! Always a pleasure doing business with BookingGroup!

Date of experience: January 28, 2020
Nevada
2 reviews
0 helpful votes
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Made the reservation 10 minutes before, they had paperwork and car ready ready. Excellent customers service, very friendly and helpful staff. Vehicles well maintained and in good condition

Date of experience: January 28, 2020
Ohio
2 reviews
0 helpful votes
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Professional
January 29, 2020

I have had to rent a car for the late 2 months never a problem. Everyone awesome Maurice is very helpful, nice

Date of experience: January 28, 2020
Washington
2 reviews
0 helpful votes
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Never have any issues
January 29, 2020

I rent from this BookingGroup site regularly. Great bunch of people work at this location. Always very friendly and accommodating. Cars are in great condition and they've a great selection

Date of experience: January 28, 2020
Switzerland
2 reviews
0 helpful votes
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Good attention
January 29, 2020

Super easy pickup in Riga and even easier to drop off in Berlin. Got great car and had no problems with the car or the rental company. Supplementary insurance and nobody wanted to turn it on. In Berlin there is a shuttle to the airport

Date of experience: January 28, 2020
Lithuania
2 reviews
0 helpful votes
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A big thank you
January 29, 2020

First class service, second time around. They actually make renting a car fun, and would never rent a car from another place!

Date of experience: January 28, 2020
Austria
2 reviews
0 helpful votes
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BookingGroup as a whole has been great in regards to price, discounts and frequent renter points. In addition, the location. Excellent service and nice clean vehicles

Date of experience: January 26, 2020
Virginia
2 reviews
0 helpful votes
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I always book online
January 27, 2020

I always book online and I have not had a problem getting a car from them. The manager is very informative and does a great job getting you in and out

Date of experience: January 26, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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