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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Ohio
2 reviews
0 helpful votes
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Great pickup service
January 27, 2020

I had an AMAZING experience. The young lady who checked me in was very personable and engaging with the four of us either checking out or returning card

Date of experience: January 26, 2020
Canada
2 reviews
0 helpful votes
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Very professional
January 27, 2020

Very courteous, and professional. This 3 not the closest facility to me, but I value the service I get here., and professional. This 3 not the closest facility to me, but I value the service I get here.

Date of experience: January 26, 2020
Canada
2 reviews
0 helpful votes
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Great team!
January 27, 2020

Simone she outstanding with customer service and being thorough and patient with a very busy office full of customers. I was so impressed

Date of experience: January 26, 2020
Ohio
2 reviews
0 helpful votes
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Friendlly staff
January 27, 2020

No long Wait quick service. I was picked up recived a very very nice suv received a courtesy call to regarging my Saterfactry of my Rental everything was so stress free they took care of everyhing they even drop me back Off to my car when my rental was returned

Date of experience: January 26, 2020
NL
2 reviews
0 helpful votes
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Great service
January 27, 2020

Great service, but the entrance to their office is far from obvious. You have to go inside the garage and look for a door to their office there instead of trying to figure out how to get through the door at the front of the building right where their sign is hanging

Date of experience: January 26, 2020
RU
2 reviews
0 helpful votes
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Everything else is good
January 27, 2020

I would say like 20% time you will not get your car within a reasonable amount of time. Poor Hyde Park people who do not have another choice

Date of experience: January 26, 2020
Germany
2 reviews
0 helpful votes
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Nice job
January 25, 2020

Car was sprightly and got good gas mileage. Great customer service. Just wish the pick-up location weren't in such a crowded downtown spot

Date of experience: January 23, 2020
Canada
2 reviews
0 helpful votes
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I rent weekly for half a day for work. Always a quick easy process, I'm in and out in minutes. Have not had any snags

Date of experience: January 23, 2020
Washington
2 reviews
0 helpful votes
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Super friendly staff
January 25, 2020

Super friendly staff that was very accommodating. I don't normally rent from this location but I think I return as often as I can

Date of experience: January 23, 2020
Germany
2 reviews
0 helpful votes
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I've been very happy
January 25, 2020

I've been renting here for about three years for work-related trips in Dallas. I've been very happy with the service. Last week I left my wallet in the car, cash and everything

Date of experience: January 23, 2020
Germany
2 reviews
0 helpful votes
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Recommend BookingGroup
January 22, 2020

I always use BookingGroup. This was my first time. So quick, so easy, so nice! Thank you guys, our vacation was a blast!

Date of experience: January 21, 2020
NL
2 reviews
0 helpful votes
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Just go with
January 22, 2020

Greattttttttttttt thank you see u all soon Ved Prakash.
Just go with BookingGroup, cut out all the hidden fees, and be happy. They are always the best way to go.

Date of experience: January 21, 2020
NL
2 reviews
0 helpful votes
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I used BookingGroup Rent-A-Car the week of March 23,2019. My experience was an awesome one. BookingGroup personnel were friendly and courteous throughout the process

Date of experience: January 21, 2020
Germany
2 reviews
0 helpful votes
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Keep up the good work
January 22, 2020

GPS kept telling me it was on the south side of the street. I haven't had a bad experience with BookingGroup yet. Keep up the good work

Date of experience: January 21, 2020
Switzerland
2 reviews
0 helpful votes
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We always use BookingGroup whenever we need a car. The staff is always courteous and helpful and the cars are great. Wide range of vehicles for whatever your needs

Date of experience: January 21, 2020
Germany
2 reviews
0 helpful votes
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Thanks again!
January 22, 2020

When we come back to visit our daughter and new son-in-law in the windy city, we will do business with you guys again!

Date of experience: January 21, 2020
Germany
2 reviews
0 helpful votes
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Keep it up
January 22, 2020

Special shout out to Mark, at the return section, awesome job. If you're returning and happen to meet Mark, talk to him, you'll know what am talking about

Date of experience: January 20, 2020
Ohio
2 reviews
0 helpful votes
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From beginning to the end. Frank said to let you know that everything from setting up the rental agreement, the car and the return process went exceptionally well

Date of experience: January 20, 2020
Switzerland
2 reviews
0 helpful votes
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Another very pleasant experience with BookingGroup. BookingGroup has been our go-to car rental agency for years. Never been disappointed

Date of experience: January 20, 2020
Germany
2 reviews
0 helpful votes
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They earned 5 Stars
January 22, 2020

The best rental I ever experienced. They got me in and out and return my rental faster than any other location I have ever used. The upgrade process was easy and made sense. I would use them again in a heart beat

Date of experience: January 20, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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