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BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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Based in Latvia, which I did not discover until I booked. Had to pay foreign exchange fee. Cannot communicate with them through email. Given directions how to contact support about problem, and not able to do so.
On both occasions that I've rented from BookingGroup, the agents were professional and very polite. It was a pleasant experience
Sean the manager was very nice and pleasant. I will ensure to go to this location when I come back to visit!
Fastest service ever had renting a car. Immediate pickup, delivered right to counter, paperwork, delivery of a free upgraded car, on the road no more than 15 minutes. Wow.
Only thing I wondered was it's a new car why no key fob or keyless entry. Assumed it was a lower end car
Felt compelled to write a review for this since i've had so many bad experiences with rental cars at various airport locations. The pick-up/drop-off was super efficient, staff was nice and the car we had was clean and exactly what we ordered
So it added further dlelay to my 4th of July holiday plans, as I had already been delayed earlier that day by Southwest Airlines by sitting on the runway for an hour! I will continue to use BookingGroup in the future because of my other great experience s!
From pickup to dropoff my experience with BookingGroup was topnotch and professional... definitely will rent from them again
The for great gas mileage and the pick up and drop and bus to the airport were quick and prompt. Very quick pickup and drop-off. Great cars to rent.
The way they handle my case it sucks
Take to long. You can only do through email
I book my car rental through this company and don't recommend if something get wrong you never get your money back
I informed them about about my time change it was 12h later than my car rental. I send my email to them a day before but they did not inform car rental. When I cam my car was not available bc they failed to inform them even though I paid already for. Now they claim that is the car rental policy. I feel ript off
DONT USE THEM YOU WILL SAVE MONEY AND TIME
Our reservations were made online. We were in our car within 10 minutes of arrival. Staff was professional and helpful
We had a great experience with BookingGroup Rental Car. We needed the car to go to Florida at the last minute the staff is very friendly and made it all work
Selection this time around was limited. Personnel were professional and helpful in checking in and getting to the car.
I was also pleasantly surprised to find that only having a partial day reduced my bill instead of charging me for a full day for only a couple hours
Attendants were courteous and welcoming. Thank goodness they had the car running with the heat on when I got into the car because it was 28 degrees outside... and they remembered to provide a snow brush. Good thing because it snowed about 6 inches for 2 whole days.
I always have good experiences it seems with Alamo. New Vehicles that are well maintained and always clean
BookingGroup was very helpful with my rental. The staff was friendly and the service was excellent!
I appreciate the services I received from start to end. Each staff who assisted me was very courteous and friendly
Fantastic and we highly recommend them! I only wish I could have let their boss know what exceptional customer service they both have!
Quick check-in, pick of car and friendly service. Return was also very quick and friendly. Really liked the whole rental experience through BookingGroup
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

