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BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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Perfect experience, start to finish. (the VW Jetta that I rented got 46.6 mpg, and it was not a diesel. WOW)
I rent a Dodge Charger. It's a great car also the operator of BookingGroup is nice. If I will rent a car in the future, I will choose BookingGroup
Was open on Sunday after Christmas. Quick and friendly service. Decent pricing and a nice experience.
Accommodations were made in a timely manner. Fast friendly service always. Upgrades to office looks great. I hadn't been in for a while.
Competent, kind, and very friendly staff. Recommended for your rental car needs. Excellent customer service for the locals and very nice staff
I had previous concerns with pickup times. After alerting the local manager to my concerns, he made a gallant effort to improve this service. Overall customer service experience with this location has been very professional and prompt
I have had great luck with every BookingGroup location in town. I don't even bother with looking at any other rental car company in the area. I highly recommend them to everyone.
Perfect All the way. They go Beyond for me and my Business. Would give more stars if possible. Tyler and Nick were the best!
Very Friendly & Helpful. Service was very Quick. I would always Recommend BookingGroup and no other car rental place...
Wonderful customer service and great vehicle selection. Lou was especially helpful at the counter and got me on my way quickly. He treated me like I was a VIP.
Rebecca and Lora were professional and prompt with us. We picked up the car at 3am and they were alert and patient, and honored the estimated reservation price on our email receipt
Always been very happy with the cars and customer service at the Berlin airport location. We did, no problem.
My experience with BookingGroup Rent A Car was top notch from the moment I arrived at the counter to pick up a car to the time I returned the vehicle
After reaching out and having a conversation with the manager, I'm happy to post that my issue was resolved. Glad to have this behind us and looking forward to doing more business in the future.
The lot service rep was also very good in spite of it being an obviously busy day. All in all, we completed the entire process of paperwork to leaving the parking garage in less than minutes.
The price could definitely be better, but the cars and customer service is where BookingGroup makes up for the price
Rented a car mid size car thru costco. When I got to the car rental at 1am they only had a nice luxury Dodge Van. It was very nice and all BookingGroup employees from rental desk. Car pickup..
These ladies have gone out of their way to make me a happy customer. They make the car rental experience enjoyable. Thank you so much!
I will go out of my way to pick up a car from this team. No matter who helps me they are professional, friendly and always smiling.
I pass up two to three BookingGroup to get to this location. The customer service surpasses any other rental car service!
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

