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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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NL
1 review
0 helpful votes
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Perfect experience, start to finish. (the VW Jetta that I rented got 46.6 mpg, and it was not a diesel. WOW)

Date of experience: June 3, 2020
GB
1 review
0 helpful votes
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Great experience
June 4, 2020

I rent a Dodge Charger. It's a great car also the operator of BookingGroup is nice. If I will rent a car in the future, I will choose BookingGroup

Date of experience: June 3, 2020
Ohio
1 review
0 helpful votes
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Was open on Sunday after Christmas. Quick and friendly service. Decent pricing and a nice experience.

Date of experience: June 3, 2020
Romania
1 review
0 helpful votes
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Good experience
June 4, 2020

Accommodations were made in a timely manner. Fast friendly service always. Upgrades to office looks great. I hadn't been in for a while.

Date of experience: June 3, 2020
Ohio
1 review
0 helpful votes
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Competent, kind, and very friendly staff. Recommended for your rental car needs. Excellent customer service for the locals and very nice staff

Date of experience: June 3, 2020
France
1 review
0 helpful votes
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Great experience
June 4, 2020

I had previous concerns with pickup times. After alerting the local manager to my concerns, he made a gallant effort to improve this service. Overall customer service experience with this location has been very professional and prompt

Date of experience: June 3, 2020
Ohio
1 review
0 helpful votes
Follow Jody R.
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I have had great luck with every BookingGroup location in town. I don't even bother with looking at any other rental car company in the area. I highly recommend them to everyone.

Date of experience: June 2, 2020
Ohio
1 review
0 helpful votes
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Perfect All the way. They go Beyond for me and my Business. Would give more stars if possible. Tyler and Nick were the best!

Date of experience: June 1, 2020
Canada
1 review
0 helpful votes
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Very Friendly & Helpful. Service was very Quick. I would always Recommend BookingGroup and no other car rental place...

Date of experience: June 1, 2020
Ohio
1 review
0 helpful votes
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Wonderful customer service and great vehicle selection. Lou was especially helpful at the counter and got me on my way quickly. He treated me like I was a VIP.

Date of experience: June 1, 2020
France
1 review
0 helpful votes
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Rebecca and Lora were professional and prompt with us. We picked up the car at 3am and they were alert and patient, and honored the estimated reservation price on our email receipt

Date of experience: June 1, 2020
Ohio
1 review
0 helpful votes
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Always been very happy with the cars and customer service at the Berlin airport location. We did, no problem.

Date of experience: June 1, 2020
Slovakia
1 review
0 helpful votes
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BookingGroup
May 30, 2020

My experience with BookingGroup Rent A Car was top notch from the moment I arrived at the counter to pick up a car to the time I returned the vehicle

Date of experience: May 29, 2020
Belize
1 review
0 helpful votes
Follow Marchello L.
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Staff is nice
May 30, 2020

After reaching out and having a conversation with the manager, I'm happy to post that my issue was resolved. Glad to have this behind us and looking forward to doing more business in the future.

Date of experience: May 29, 2020
Germany
1 review
0 helpful votes
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Very nice
May 30, 2020

The lot service rep was also very good in spite of it being an obviously busy day. All in all, we completed the entire process of paperwork to leaving the parking garage in less than minutes.

Date of experience: May 29, 2020
Canada
1 review
0 helpful votes
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The price could definitely be better, but the cars and customer service is where BookingGroup makes up for the price

Date of experience: May 28, 2020
France
1 review
0 helpful votes
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Rented a car mid size car thru costco. When I got to the car rental at 1am they only had a nice luxury Dodge Van. It was very nice and all BookingGroup employees from rental desk. Car pickup..

Date of experience: May 28, 2020
Massachusetts
1 review
0 helpful votes
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These ladies have gone out of their way to make me a happy customer. They make the car rental experience enjoyable. Thank you so much!

Date of experience: May 28, 2020
Austria
1 review
0 helpful votes
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Very nice
May 29, 2020

I will go out of my way to pick up a car from this team. No matter who helps me they are professional, friendly and always smiling.

Date of experience: May 28, 2020
New York
1 review
0 helpful votes
Follow Pfilip M.
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I pass up two to three BookingGroup to get to this location. The customer service surpasses any other rental car service!

Date of experience: May 28, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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