BookingGroupReviews 1,536

Had a great experience, espec ially the professional service provided by Jerra. I will rent again because of her professionalism.

I rented over 40 cars last year. The most consistent experience is with enterprise and of those my local 96th and BookingGroup is the champ.

Everyone there is always so nice with excellent customer service and the best rentals! I've had very few bad experiences with the vehicles not the people, but each time they made it right when I returned.

The staff are not just friendly, they are very professional. I got very clean and neat car. My reservation went very well and I am 100% satisfied with my reservation.

Stopped here to get a car same day with no reservation in advance, and what a great customer service and great staff, Dynasty white is the assistant branch manager, and she is the best she makes sure you get what you want if it's available and makes sure you leave happy

I dealt with a lot of car rental companies before I start using BookingGroup. BookingGroup takes it to another level of customer satisfaction. Outstanding five star service! Greatest vehicle selection!

Loved the staff the location and vehicle was very clean. Welcomed with smiles and cold beverages. It was a joy renting from BookingGroup!

Picked vehicle up at the airport for one day; however, I not only needed a second day, I needed to return at a different location. Employees at both the Indianapolis Airport and West Carmel location were very helpful and friendly

This was one of the fastest rental car experiences I have ever had! The staff was courteous and on top of their game! If all of your locations are like this on I won't be renting from anyone else

Billed for gas fill up despite the fact that the tank was full when returned. Otherwise a good experience.

I was very impressed with how the Indianapolis International Airport is set up and how convenient BookingGroup was to rent and return a car

They bring the car around and do a walk through, checking for damage but also info on cars features.

Despite getting in very late to our destination, the personnel at the counter and where we picked up the car were extremely helpful and friendly. Great customer service!

When I got to my destination I had changed the size car that I wanted. BookingGroup said if I could wait a few minutes the size car I wanted could possibly be available

BookingGroup has always done right by me. I love the online booking and Im in & out to my car quickly. I have used tge kiosk when available with no issues. Love the rapid check in when dropping off as well.

Bri who works behind the counter is great to work with from the many times I have rented. Professional and courteous, she shines and asks me how my day is.

Possibly the best rental experience Ive had in recent memory. The rep at the counter was pleasant, then Mike assisted me in the garage to choose a car and then helped me when I chose to swap out at the last second

They are always hassle free, and the cars are always top of the line! Great customer service... they took care of me..

Had a great experience, Seth was super helpful and very friendly! Possibly the best experience I've had renting a car ever!