Blossom Flower DeliveryReviews 1,057

They will charge you and never deliver the flower and send an old picture, blurry with a total different order as a delivery was made, however they ll use a picture of a different location to Update it as delivered. It is very wrong and devilish to do on someone's special occasion.

I ordered a bouquet for a friend that was dying. What was delivered was nothing like what I ordered, not even close. I have contacted Blossom multiple times and I have never got a response. It's been 15 days since I contacted them. I will never order anything from them again.

DO NOT USE!
Ordered a tropical flower arrangement & received a funeral looking arrangement. Asked for a refund - offered 10% & a $10 credit on next order.
Nope - I paid for a tropical arrangement, now a funeral arrangement.
They refuse to send the correct arrangement or give a refund. They could care less that I informed them I would leave negative reviews everywhere I could.

They took my money, DIDN'T deliver the flowers, and when I complained, asked for an explanation & a refund, they sent an automated message offering a discount on a future order (which will obviously never come)
They are located in outside the US i can't bring them to court.
LEARN FROM MY MISTAKE!

This company charges high prices for prod, handling charges, service charges, expedited delivery, etc, then does everything opposite. I was very dissatisfied with their service, they offered to refund my expedited delivery charge, only to send me a store credit. I would never recommend them or use them, so basically their word is not trustworthy andvthey are a fraudulent company as far as I am concerned!

I ordered a "Faith Iris Bouquet" and… I ordered a "Faith Iris Bouquet" and was sent a ratty cheap bouquet without any iris in it at all. Customer Service is a series of Bots and endless emails. So far no refund nor replacement bouquet. DO NOT use blossom flower delivery. They are a con.

Ordered sympathy flowers a week ago. Granted, I had the address wrong, but changed it right away. They STILL have them "in process". So $#*!ing ridiculous. I actually don't think they are real honestly

Purchased an arrangement and it showed up completely different flowers and completely different colors than ordered. I contacted customer service 3 times without a response. When I was able to get someone on the phone they were not of any help at all. I said, "you have to agree that the flowers are not even the same and the colors are not even remotely close to what the photo shows" and she gave a scripted response. I said, "yes or no are they the same" and she could not agree. She said they do substitutions on flowers they don't have and I said the entire arrangement is replaced with different everything... not only that, the arrangement was put together like someone had their eyes closed while doing it. They did not include the mylar balloon that was ordered as well. When she probably got annoyed with me, she offered a 10% refund on just the flowers ($4.99) wooo... then she went to 20% and then 30%... this company lacks quality, customer service and integrity altogether. I am not one to make reviews or call in and complain, but this was absolutely ridiculous all around. Do not order from this company what so ever

Buyer Beware! The bouquet that was delivered was nothing like the advertised photo - shabby, low quality, cheap! In addition, was charged $30 in fees (handling, delivery, taxes) beyond the $65 for the flowers.

The company can't even let me know if the flowers are delivered. I've tried to call them but it's automated and they drop the call. Don't use them. They are the absolute worst..

Very Disappointed-lower quality substitution instead of ordered tulip arrangement.
The flowers in the received arrangement for my mother's birthday were less than equivalent to the tulip arrangement that I had ordered. The flowers included in the arrangement were of less abundance and lesser value. This was not of equal value, as the substitution policy references, but of lesser value, and there lies my issue. I proceeded with this review due to the lack of communicating the need for such a lower level substitution in advance for transparency. This situation is unfortunate, as I chose their services over 2 other companies, which I now regret. For future customer orders, I highly suggest that they modify their policies to include notifying paying customers of substitutions with transparency ahead of time, in addition to relaying the policy to contracted florists that provide the services on their behalf.

Placed my order 6/19/25 to be delivered 6/24/25. Was delivered 6/23/25 and this is what was received. First pic is what I ordered total was $130 also added a tip. This company said they would only refund 30% because they were out the cost of the flowers, I asked if they would remake the flowers andre deliver the flowers and they said no they would only offer a 30% refund this flower arrangement was 90 bucks. Do not buy from them I spoke to multiple florists and they said flowers would not wilt like this even over the weekend. As a business owner i would be mortified if I put out a product like this and would do whatever it took to make things right

BBB should require reviews to be posted on company website. Had I seen the reviews I certainly wouldn't have ordered from these liars! So many issues! They promised delivery on Saturday then on Saturday sayid delivery for my substitute order will be delivered on Tuesday. But, I never saw or approved a substitute order! They said they didn't deliver to residences?! But allowed residences to be selected! They placed me on hold Saturday evening for 15 mins to talk to the florist about the selection they made on my behalf, knowing there were no florists working Sat after 5:00 in this area! Of course the call was "disconnected "! Ha! Never, ever, again! These phoney apologies are useless and pointless. Purchasing flowers, especially funeral spays, is such an emotional time and should be handled with care, honesty and empathy. They should be ashamed!

I went to Blossom as they advertised as same day delivery. I paid a marked-up price for the same delivery and I paid %5 extra for early delivery on the same day. Unfortunately, the delivery was done not on the same day, not on the next day but 2 days after. And the excuse was that the provider did not have fresh flowers on that day. Avoid Blossom as they do not keep their promise and they offer you %10 coupon for next order. I'll never will work with them again.

I ordered my wife a dozen rose bouquet. It was supposed to be delivered by 5. I got no call, update or email about them not being able to deliver until the next day. The best they could come up with was maybe delivered the next day by 5pm. Way too late and not even worth doing anymore. I cant believe how much they screwed things up. Highly disappointed and can not remotely recommend even a little bit. If your counting on them, dont!

No one live answers to check status. You will wait on hold only to be disconnected although they are quick to answer on the sales/ order line. Flowers did not arrive. They had wrong date to match the day. The email is a chatbot that just keeps repeating itself.

Weeks after placing the order that was to be delivered the next day, still nothing! They called a few days ago to say it had been delivered but, when I asked for proof of delivery, they said it was being assembled still. DO NOT USE THIS COMPANY!

This place called my daughter in the hospital and asked her when she wanted her flowers, Then delivered them 2 days earlier than she said, they stayed on her porch for 2 days, after I spent 27$ to have them delivered ON THE SAME DATE PLACED. NOT ONLY THAT. NOT ONE FLOWER SHE RECEIVED WAS ONE I ORDERED. CHECK OUT THE PHOTOS… They offered me 20% discount? First pict is what I should have received and on the right what she got!

Arrangement was left on the porch of person who was not home and in the hospital. The flowers were not discovered on the front for 2 weeks! The delivery instructions were to call before delivery. They say they called but didn't receive an answer (because recipient was in the hospital!)so they just left the arrangement! They did not try to call me for further instructions, did not attempt to leave with a neighbor or return the arrangement to the shop.
When I learned of the debacle I called the company who was refusing to refund the order but said they would review and call or email me; of course they did not! I called again only to speak to the same inept customer service rep that decided to not make a refund because it had been 2 weeks since the delivery. It was 2 weeks because the person is still hospitalized and the flowers were discovered 2 weeks after delivery. I was sent a photo of the arrangement by the person who discovered it on the porch; even thought it was dead and rotting in the vase it still appeared to look like a kindergartener just shoved flowers haphazardly into the vase. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! Will be reporting the BBB and making a complaint to the florist who used this company!

For 7 days straight my flowers were not delivered. They kept saying I needed to pay more as flower wasn't available. Same thing for a week straight. Promised me everyday "tomorrow they will be delivered" yeah well the person passed away and never got my flowers or card :( customer service was horrible and did not have any sympathy. I even expressed we didn't have much time… for a week!? Should be ashamed. I asked to speak to a supervisor they said that'll take two days, still no call been 2 weeks