On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
We held a graduation party with over 150 people attending. It was an outdoor event spread out to the yard, pool, the courtyard and terrace. The property, Food and bar set up stations held the arranged roses throughout. The flowers were beaming in the sunlight and in every photo adding that perfect magical sparkle, making our event spectacular!
I bought these for fundraising at our dance recitals. They arrived absolutely beautiful and bloomed twice as big in a few days. Highly recommend!
Thank you for your recommendation and for trusting us with your fundraiser. We appreciate your kind words and would love to support your next event!
Flowers are always high quality and arrive precisely when specified. I always recommend this site for friends who need bulk flowers fast
Knowing you can rely on us for quality and on-time delivery is exactly what we strive for. And the fact that you recommend us to your friends is the biggest compliment of all.
Thank you for choosing GR!
Have bought a few hundred carnations at a time for several events over the years, always arrive quickly and well packaged. Bloom very nicely!
I ordered flowers and greenery for a Thanksgiving luncheon. I chose GlobalRose because I appreciated the pricing and the freedom to design our centerpieces and make adjustments in the moment.
Everything arrived on time, the quality was perfect, and we were able to decorate enough tables for 500 people for much less money than a retail florist.
Thank you for choosing Global Rose. Being part of your celebration is an honor, and we appreciate your kind words. Whenever you need more fresh blooms for a future event, we'll be happy to help.
I would not recommend ordering from here. I ordered 200 roses and only received 100. When I reached out to customer service, I was told 200 roses were sent in 1 box which was not true. I explained that I only received 100 roses. I waited an extra few days because I know Valentine's day is really busy and I thought the shipment would arrive late. I never received the rest of my order and all I was offered was a coupon code for 15% off and an email that said I should've reached out sooner. My shipment date was 2/12 I received 100 roses on 2/12.2/14 I reached out that I never got the rest of the roses. Then 2/16 I reached out again that I still haven't gotten roses. It's 2/22 and I still don't have my missing roses but at least I have a lousy coupon code!
Hi Theresa,
We're sorry to see your review and would like to clarify the situation.
Your order of 200 roses was shipped in one master box containing 8 bunches of 25 stems each. On February 14, we provided detailed unpacking instructions explaining that the roses are secured beneath protective corrugated sleeves and must be fully unwrapped and separated before counting.
Two days after delivery, we received a photo of the exterior of the box only. We did not receive any photos of the actual roses, the bunches, or the stems after being fully unpacked.
As stated in our claims policy, customers must notify us within 24 hours of delivery and provide clear photographic evidence of the product received so we can properly investigate and, if necessary, issue a replacement.
Because we did not receive photos of the actual roses upon delivery or documentation showing missing stems, we were unable to validate the claim due to lack of evidence.
We always encourage customers to fully unpack and document their flowers immediately upon arrival so we can assist promptly if there is ever an issue.
Customer satisfaction is important to us, and we remain available to help when proper documentation is provided.
Best regards,
I ordered 50 roses with fillers for valentines day. Got the box didnt open the box till valentines day. Even read somewhere that said dont worry about not seeing the fillers in there because the way they pack it. Opened the box up, and there was no fillers and baby's breathes. Just roses. Didn't check the box and put it in fridge because I didnt want to ruin the way it was packed till needed.
Package was a day late. Event happened after got settled remembered to reach out about a refund. Got denied even a partial refund because apparently its my fault that they gave me the wrong roses now.
So basically they are over charging/ keeping my money for a product that I paid more for and received less from them. Rip offs.
Hi Paris,
We're truly sorry to hear about your experience and understand how disappointing this must have been, especially for Valentine's Day.
After reviewing the order, we confirmed it was delivered on February 11, and we were notified of the concern several days later. Because we ship perishable products, we do require any issues — including missing items — to be reported within 24 hours of delivery so we can properly investigate and assist.
We understand this wasn't the outcome you were hoping for, and we regret the frustration this caused. If you'd like to discuss this further, please feel free to reach out to us directly at [email protected].
Global Rose
I was nervous ordering them for a very big wedding cake and in a 5-star venue. They arrived in great shape, bloomed perfectly and the cake was the showpiece of the night and featured on my business website.
Thank you so much for your trust! We're happy the roses arrived in beautiful condition and were as expected. Your satisfaction is always our greatest reward!
Love how they responded to me request last minute and they arrived on time, only problem is that the flowers were too small but i made it work.
Hi Emily,
Thank you for your feedback — we're glad to hear the flowers arrived on time and that our team was able to assist you last minute.
We're sorry to hear that the blooms felt smaller than expected. In cases like this, we do ask that customers contact us directly at [email protected] within 24 hours of delivery so we can properly investigate, request photos if needed, and provide the appropriate assistance.
We truly appreciate you sharing your experience and hope to serve you again in the future.
Global Rose
I bought 200 Carnations only a few were broken. The arrived pretty small, but once opened up after a few hours at room temp they looked beautiful.
Thank you for sharing your experience! We're glad the carnations opened up beautifully after hydrating. We appreciate your feedback, and we're always happy to help if you ever need anything!
Never had any shipping issues and my favorite are the blue ones they are really firm/full and the stems are long and thick as well
Thank you for your kind words! We're happy that your orders always arrive as expected. That's what we aim for, and we appreciate your support.
My Global Rose order was delivered on the day it was expected. The flowers perked up after the stems were cut and sat in water for a bit. This was a great option for fresh flowers for our event. Thank-you.
Thank you for sharing your experience! That's what we aim to provide in every order, and we're honored to have been part of your event.
I ordered roses and they were the most beautiful I have ever seen! They smell amazing too! The delivery came on the day requested as well. I highly recommend Global Rose for ALL your floral needs
We're happy the roses exceeded your expectations. Thank you for your recommendation and for choosing Global Rose!
Global rose is always reliable. The roses are excellent quality. I have sent numerous times as gifts and for my wedding flowers. I highly recommend this retailer!
Thank you so much for your recommendation! We're happy the roses have consistently met your expectations for quality and reliability. We appreciate your support and look forward to serving you again!
I threw a graduation party for my stepson for his university graduation. They sent me 3 dozen long stem blue roses to match the school colors. I've never seen anything like it. They were incredibly beautiful., huge flowers on the top of very long stems! Absolutely unbelievable. I'll never go anywhere else again! Thank you!
We're happy to have provided beautiful blue roses to this special moment. Thank you for your kind words and for trusting us with such an important day!
I work for a non profit and need to be as cost effective as possible when I'm hosting an upscale fundraising event. I ordered these roses last year and they were gorgeous and lasted forever, so I'm back to order for this year's event. I appreciate the quality of the flowers at a lower price than I would pay from a florist!
We're honored to support your fundraising event. Providing beautiful, long-lasting flowers at budget-friendly prices is exactly what we strive for.
The flowers showed up on time but the greens to go with them was a day later. Kind of hard to put bouquets together without everything. Ordered 2000 roses for valentine's day and greens came late, disappointed.
Thank you for your feedback. The fillers arrived within our committed timeframe, and we appreciate the opportunity to serve you.
I've been ordering for years. Always beautiful flowers delivered on time. I'd never had to contact customer service before (my fault) but that turned out to be quick and efficient.
We're happy that your flowers have consistently met your expectations and are always here to assist you.
When your order is incorrect or the flowers are not the quality they should be, you are issued a credit for the exact flowers you need replaced. Which wouldn't be a problem, except, I had ordered like 16 dozen, used my accumulated points for a discount. They took the today after my discount and divided it by the amount of roses needing replaced, and gave me that amount. Which after my discount, (that i earned from.making prior.purchases)wasn't even enough to purchase a dozen roses, when the original order had 4 dozen that were not even salvagable.
Dear Brianna,
Thank you for taking the time to share your feedback. We are very sorry for the frustration this situation caused.
We would like to review your case in detail to confirm exactly how the credit was calculated and whether your reward points were applied correctly. If there was an error in how the credit was issued after the points/discount were used, we absolutely want to correct it.
Please contact us directly with your order number and the email used to place the order, so we can double-check everything and, if applicable, restore the points.
Kind regards,
Customer Service Team
Could not answer even the most simple questions. Then the chat window would not close and made it difficult to complete my purchase.
Thank you for your feedback. That's certainly not the smooth experience we want for our customers. Your comments are very important to us, and we'll be sharing them with our team so we can improve both functionality and support.
We appreciate you bringing this to our attention and hope to provide a much better experience next time.
I've ordered the valentine mix several times and they are always great. I did miss the bicolor ones this year that are usually in the mix. A few of the flowers never opened fully - maybe they needed to be trimmed more.
Hi Leslie!
Thank you so much for your continued support and for ordering our Valentine Mix multiple times. We truly appreciate it!
We're sorry to hear that a few of the carnations didn't open fully. That's definitely not the experience we want you to have.
Could you please send clear photos of the carnations that did not bloom to [email protected]? Once we receive them, our team will be happy to review the issue and assist you right away.
Thank you again for your feedback, and we look forward to making this right for you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for letting us be part of such a special moment. We're glad the flowers added beauty to the celebration, and we appreciate you taking the time to share.
Thank you for choosing GR!