On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Global Rose has been great. I have used them once already for roses for my wife for Valentine's Day previously and did not hesistate to use them again.
Flowers were fresh and lasted almost a month. Their prices are fair and shipping was extremely fast. Will definitely order from Global Rose again.
Thank you for sharing your experience! We're happy the flowers were everything you were expecting, and we would be happy to assist with your future orders.
We've been buying from global roses since 2022, and always have been an incredible experience. We highly recommend you to buy any kind of roses and fillers. Loved.
We're grateful for your kind words and recommendation. It means a lot to know we've been part of such great experiences, and we're happy to be your go-to!
Excellent quality roses that were decently priced and delivered on time. What more can you ask for. This is my go to flower store now.
Thank you for choosing Global Rose! We'll be happy to help with all your future flower needs.
Always fresh flowers and on time. I had stopped ordering the baby's breath, due to a bad experience. But I did this time, hopefully it will be as good experience as I have with the flowers.
We take great care to ensure every order is fresh and on time. We hope this order of baby's breath meets your expectations and matches the positive experiences you've had with our other flowers. Thank you for choosing us again!
Wife loves to get to enjoy them before they bloom. Don't recommend wasting your time filling out what to say on the card. All my previous times have been left out or we received someone else's cards
Thank you for your feedback. We love knowing your wife enjoys our Global Rose flowers! We're truly sorry for the inconvenience you experienced with the message cards in the past. We've made important improvements to our processes to ensure messages are handled correctly.
We'd love the opportunity to include a card for you this year. Our team is reaching out to you via email to confirm your preferred message and make sure everything is done just right.
We truly appreciate your support and hope to provide you with a much better experience moving forward.
I was a little disappointed in the quality of the roses. They arrived in a box that had clearly not been refrigerated and it was very hot.
Dear Laurey,
We can see that your order has not been delivered. It is due to be delivered on February 12.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!
I've never had an issue with global rose or any of the products... have only had an issue with shipping when ups does not pay attention to labels and messes up your stellar service. Been using you for over 8 years now. Your flour is always when properly conditioned. Are the freshest and last the longest.
We appreciate your continued trust and are happy that our flowers have consistently met your expectations in freshness, longevity, and quality. While shipping issues can occasionally occur, we appreciate your understanding and kind words about our service. Your satisfaction is our priority, and we're here to help.
Top notch. No holdup at customs. So fresh. Thank you. So much!
Overall very happy with my experience. At first I didn't read as I should have and expected the flowers to come as an arrangement, but my own fault. Wife loves getting flowers from her home country!
We appreciate your understanding that our site displays how the flowers come, and if you ever have questions, feel free to reach out. We're glad everything arrived fresh and that your wife loved the flowers.
Did not know the order would require a signature, so no one was home when they arrived. They were not delivered the next day because of inclement weather. Fortunately (or unfortunately) the event that they were for was rescheduled for two weeks later, but had to figure out what to do with nearly $400 worth of roses that were already four days old when finally received but couldn't be used for the event planned. So now spending another $300 for a reorder and scheduled to be delivered a day earlier this time. Hopefully the weather will hold up.
Thank you for taking the time to share your experience. We're truly sorry for the inconvenience caused by the delivery timing and the weather delays.
At the time of purchase, our shipping policies were provided in the order confirmation email, where we clearly state that all packages require a signature upon delivery to ensure the freshness and security of our flowers. Unfortunately, if no one is available to sign, FedEx is unable to release the shipment.
For future orders, if you prefer that a package be delivered without a signature, you're welcome to contact us in advance at [email protected] to request a signature release. This helps prevent missed deliveries and delays, especially when timing is critical for events.
We truly appreciate your understanding and hope your upcoming delivery arrives smoothly and on time.
Web site needs work very hard to navagate. Also i phone number would be nice text is very time consuming when you have a lot of questions.
Thank you for sharing your feedback. While we don't offer phone support, our team is always available to help in real time via live chat or by email at [email protected], and we're glad to have assisted with your questions in the chat.
There's a large selection of flowers. However, it's very difficult for me to understand how to order. Especially when I'm trying to combine different flowers.
Thank you for sharing your feedback. Some products allow mixing colors or varieties, while others are sold as shown. If you ever need help, our team is happy to assist via live chat or at [email protected]
Looks just like the picture and lasts longer than store bought! I never have to worry about getting my wife flowers she loves.
We're happy to hear that! It's great to know your wife loves the flowers and their longevity. Thank you for choosing us for those special moments!
We have used Global Rose for our school's Valentine's fundraiser for years! They have never disappointed us. Such great quality, beautiful flowers and fair pricing.
Thank you for trusting us year after year. We're honored to support your fundraisers and are glad the quality and value continue to meet your expectations.
This is my second order of roses they stay for a long time. The roses come closed and they open up a day or 2 later and are so full and beautiful.
Thank you for ordering with us again and for sharing your experience. We're glad you enjoy the roses, and they made a great impression. We appreciate your kind words!
I previously ordered 100 white roses for an event and they were beautiful! I just ordered 50 red and yellow roses for Valentine's Day and I can't wait to see how they look.
Thank you for sharing your experience with us! We're excited for you to receive the red and yellow roses and hope they impress just as much.
They opened up nice and wide and the color was closer to what I expected after they opened up. So just wait a day before you pout.
Thank you for your review! We're happy the roses opened beautifully, and the color met your expectations. Fresh-cut blooms often continue to open after arrival, and we appreciate you sharing this. Enjoy your flowers!
Ordered 250 for my daughter's wedding. They were incredibly fresh and lasted about 2 weeks. I've never had flowers last that long.
Being part of such a meaningful celebration means a lot to us. We appreciate your trust and are glad the quality and value stood out. Thank you!
Previously ordered flowers to help a friend for her wedding. The flowers were fresh vibrant and long lasting! Im hoping again for the same this time. The florist scene has shifted in rural Maine in recent years, and this is the most economical way of getting glamorous flowers for special occasions if you dont mind doing a small amount of prep work. Greatful for this company. I hope I get a glamorous assortment of colors for my Mom's big birthday celebration in my upcoming order! Thank you Global Rose!
Thank you so much for your trust and kind words! We're honored to be part of such meaningful celebrations. We're confident your upcoming order will arrive fresh and beautiful for your mom's special birthday. If you need anything along the way, we're always happy to help.
The payment cart should be more specific is pointing our cost less credits, coupons, shipping etc with final balance due. The payment cart is not clear.
Your feedback helps us improve. For reference, a detailed summary of credits, coupons, and the final total is shown, and you'll receive a confirmation email with a full summary of all charges and details.
If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]. Our team is at your service!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy that you had a great experience previously and chose us again. We appreciate you making us part of your special moments and look forward to serving you with more beautiful blooms.