Blossom Flower DeliveryReviews 1,057

My husband ordered me some Valentines Day Flowers that cost $129 to be delivered to me at the Hospital. Delivery was supposed to be on 2/11/2025, and the website tracking system informed him they were delivered to me on that day at 1:10PM. He asked me the following day if I received anything while I was at work. I told him I did not. He has tried to contact them a few times to get a refund; however, they have not called him back, and I have sent multiple emails. When I called today i was 89 in the QUEUE How many more people have been scammed by this company on VALENTINES day?! This needs to STOP.

Never delivered product, ruined my anniversary, fabricated delivery information, and never refunded my money back.

A "sympathy" bouquet was ordered and paid for. Initial email was received that delivery would be 2 days late. No delivery was received. No one responds to subsequent messages (7 have been sent).

This website looks legit, but it's not. It's designed to take your money only. When I placed my order, I did not receive a confirmation email. I place an order on 1/29/2025 to be delivered on 2/1/2025. The sent me an email asking for more money because the local florist was out of stock in the very basic flowers I selected. I immediately call the customer service number they provided in the email to explain that the local florist could use the flowers they had on-hand. The customer service person was not engaged in the conversation and I didn't feel confident my message was being received. I gave them the benefit of the doubt and waited. The delivery date came and went with no flowers delivered; however, my card was charged. I called the customer service number I had and waited 45 minutes to speak with someone, only for them to tell me all the local flower shops were closed and they would send the flowers first thing when they opened. Monday 2/3 came and no flowers. All efforts to communicate were avoided by this company. I realize now they have fake customer service people to help string you along and make it seem like a real service. No flowers were ever delivered. They never sent confirmation of delivery.

Hello everyone,
Recently I ordered flowers for my daughter for her birthday. I wanted to send her the nicest arrangement that I could afford. The arrangement I chose had lots of flowers and the baby's breath that she loves. What my daughter received was very disappointing to me. I included a photo that was on Blossom Florist's website and the photo of what my daughter received. I included the photos below. When I communicated my dissatisfaction with Blossom Florist, this is the reply that I received:

"After looking into your order, we found that we faced some unexpected shortages in our supplies, which affected our ability to create the arrangement as pictured online. We're truly sorry that we couldn't meet our usual standards this time. We know it's important for you to get what you paid for, so even though the arrangement was filled to the value of your purchase, we understand it didn't meet your expectations. As a gesture of apology, we're offering you a 25% refund on the price of the arrangement."

I can understand having a shortage of supplies; however, I have difficulty with Blossom Florist feeling that what they sent was the same value as the flower arrangement they advertise on their website. What attracted me to the flower arrangement advertised was the size and fullness of flowers in the arrangement. If a particular flower is not available, the arrangement can still look similar by adding flowers that are available to capture the fulness of flowers displayed in the arrangement advertised. In sharing this with a few friends, they totally disagree with Bloom Florist's statement that the value is the same. I would not have purchased the arrangement they sent me if it was advertised because I wanted something nicer for my daughter and still do. It is evident that Blossom Flower Florist is more about profit rather than having the integrity to send what the customer wants and paid for. I gave Blossom Flower three choices. Send the flower arrangement like what you advertised, refund the entire amount, or do nothing and take the consequences, and we will see what the public has to say.

Blossom Flowers chose not to take me up on my request. So, as I told them I would do, I am reaching out to you for your feedback. It appears to me that Blossom Florist is about profits rather than providing their customers with what they paid for and expecting their loved ones to receive.

Please comment below so I can share your comments with Blossom Florist. If there are any flower experts out there, I would really appreciate your comments as well.
Thank you

Flowers and teddy bear did not match photo. Gave weird troll instead of listed bear. Lied about same day shipping, they arrived 2 days late. Flower were starting to go bad when received. Overpriced. Use other flower shops and avoid this one.

Ordered flowers 10 days ahead of delivery date to deliber in Chandler AZ, only to call them to get an excuse cause they failed to notify me that their order of flowers didn't come today to make delivery, of orders, if you had better management you would have filled the order on Fri or Sat to delivery today, you ruined a bday suprise, never again for this $#*!

Horrible experience. DO NOT recommend.

I spent an hour picking the perfect bouquet. They substituted my arraignment with a completely different color scheme and different flower types. The teddy bear I ordered was not delivered. After over a week of me trying to get in touch with them, they gave me a code for a discount of $12.87. That doesn't even cover the bear. I am still trying to get in touch with them again.

They are VERY difficult to get in touch with. All posted email addresses bounced back via Microsoft. The only response I received was via the online contact form. I never received a confirmation email invoice/receipt. Luckily I saved the screen print of my summary.

Order not delivered on time. I ordered sympathy because I liked that arrangement better. I gave specifics that the flowers were for a funeral. I had delivered to my uncles house because you said that they couldn't be delivered to where the funeral was. I expect my money back please! Please call kathy Krause *******376 thank you for your understanding in this matter and have a great day.

Purchased the $114 Natures Splendor bouquet for a funeral. The picture had 12 red roses intermittent throughout a display of white lilies and green ferns. We were totally embarrassed at the funeral to see a bouquet of just 12 roses stuffed in a vase with no accompanying flowers of any kind. When I called to complain, I was told they always substitute if needed, and provide like value. Please note there was no substitution for the lilies and fern arrangements. It looked like a very bad home arrangement that I would do and was inappropriate for a funeral. Blossom delivery asked for a picture of the flowers for proof, and of course, who takes pictures at a funeral. We did not receive like value for our purchase nor was there an appropriate substitute funeral arrangement provided. I do NOT recommend blossom flower delivery.

Sent a plant for a funeral. $77 for a plant. They couldn't find the funeral home (!), so order was delayed by a day. Plant I requested wasn't available, so they sent a Peace Lily, which I didn't want, and informed me of the switch AFTER the funeral. Trying to get resolution to this is a joke. Next step is disputing the charge directly with Visa. Call local to find people who know what they are doing!

My flowers never got delivered. I ordered the 3 days in advance. The refused a refund and sent them 7 days later. I couldn't get anyone to call me back for days. Worst customer service. Over 100.order

I made an order for flowers and they were delivered late to my friend with a message that said they were from someone we don't know to someone we don't know! Completely ruined my gift! Furthermore I have been in touch with their so-called customer service for several days trying to get a refund. They say they need an order number from me but they never gave me one, something I hadn't noticed at the time. I've seen from other reviews of them that other customers have experienced this. Shame on them for ruining people's special occasions and then stealing our money!

DO NOT ORDER FROM THESE SCAMMERS! I placed an order on 1/13/25, to be delivered to a funeral home on 1/14/25, for a funeral on 1/15/25. The order was never delivered and I didn't get a confirmation email! Tried several times over two days and could never get through! I had to dispute this with my credit card company. SHAME on people who rob and steal from others!

I pay extra to be delivered before 1pm for my daughter's birthday and they didnt and didnt call or let me know the delivery was late. Terrible customer service.

Ordered flowers for a special birthday. Delivery set for a Thursday. The actual delivery occurred the following Wednesday. So embarrassing. Missed the day all together. Flowers were expensive and not up to pare

My experience was the same as so many other duped customers. What is being delivered is nothing like the advertised product. I just wonder who is putting together these arrangements. Pitiful on so many levels. Lesson learned.

I'm not too sure where to start? The late delivery, the customer service, the dead flowers they delivered. The customer service is mostly AI and the people that email you or call you are plain stupid. Good luck getting someone on the phone, their calls are flagged as spam and you will wait forever on hold for the next agent. Once I got the agent I got hung up on every SINGLE time. The delivery was late which they blamed on bad weather, it was perfectly fine. They then decided to deliver them AFTER 9 PM! Woke my kids up and then to my Suprise, they were the most terrible flowers I have ever seen. It was totally embarrassing sending those to someone and the company should be embarrassed. YOU SHOULD USE THEM IF YOU WANT TO WASTE $100 DOLLARS ON FLOWERS AND HAVE THE WORST EXPERIENCE EVER. THEY DO NOT BACK THEIR PRODUCTS AT ALL AND THEY ACKNOWLEDGED THE FLOWERS WERE HORRIBLE BUT STILL WILL NOT AND DID NOT FIX THE PROBLEM.

Awful! Set the Calming arrangement as a sympathy gesture to my sister-in-law It was nothing like the picture! Not the same colors or even the same flowers. They looked wilted and old. We were so embarrassed! They said they'd investigate and get back to me in a day - and never did. Do not order from them! Their ad makes it sound like they're local - they are Not! Do not use them!