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Blinds.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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Georgia
1 review
0 helpful votes
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New blinds for great room
January 24, 2024

I am a return customer, and it was simple to go through all of the options available, plus free shipping. Delivery was as stated, and everything was packed securely

Date of experience: January 24, 2024
Virginia
2 reviews
0 helpful votes
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Great value and exact size
January 24, 2024

I am happy to be able to choose the exact size for my blinds, no extra length or trying to figure out where to place the blind if it is too wide. I also feel the price for this blind is fair. My order arrived quickly as well, I was surprised at the quick turnaround.

Date of experience: January 24, 2024
Virginia
1 review
0 helpful votes
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Great Blinds!
January 24, 2024

It was easy and convenient. Easy to install, and arrived fast. Experience was great. We are happy with our purchase.

Date of experience: January 23, 2024
Oklahoma
1 review
0 helpful votes
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Mounting screws are sub-standard.
January 23, 2024

Blinds arrived before expected, they fit perfect, it took about fifteen minutes to install each blind, but the mountings screws are sub-standard. The phillips-head screws are too shallow and they round out. I went to Lowe's and purchased a better grade. Then, things went smooth.

Date of experience: January 23, 2024
Kentucky
2 reviews
0 helpful votes
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They fit and they work!
January 23, 2024

Ordered the light blocking shades to replace the light filtering ones that we installed a few years ago - I am a repeat customer. The new ones fit very tightly into the windows and although there is still a little light that filters around the edges, we now sleep in a nearly-total dark room. Very satisfied.

Date of experience: January 23, 2024
Nevada
1 review
0 helpful votes
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Review of Blinds. Com
January 23, 2024

Trent was great, very helpful, thanks! This review site is terrible no should have to write a 100 words, 100 words 100 words 100 words 100 words……………. ……………………………………………………………………………………………………………….

Date of experience: January 23, 2024
Delaware
1 review
0 helpful votes
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Easy to use website, I was able to put them in the same brackets that were already attached. Since they aren't visible it work perfectly. Color I picked is perfect too!

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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Vote Blue no matter who.
January 22, 2024

As for installation, I don't like that you still use Home Depot. You should be using ONLY Lowe's where employees are treated MORE fairly and donations do not go to seditionists and fascists.

Date of experience: January 22, 2024
Virginia
2 reviews
0 helpful votes
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Almost Everything Was Perfect.
January 22, 2024

I had a problem with the promo, but I called customer service (Mark) who transferred me to a sales person (Jason) who told me I needed to press the Promo button. Problem solved.

Date of experience: January 22, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome!
January 21, 2024

Ordered from Blinds.com multiple times in the past, great selection, great product, great experience!

Date of experience: January 21, 2024
Oregon
1 review
0 helpful votes
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We love our blinds.
January 19, 2024

You make it simple and your selection is amazing! They fit perfectly and they look great in our office.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Great price, great blinds!
January 19, 2024
Updated review

Very simple and easy selection and ordering process, quick delivery. Instructions are easy to follow and installation went quickly.

Date of experience: January 18, 2024

Very easy and website is very well designed
July 11, 2023
Previous review

Very easy and website is very well designed

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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Spoke to Robert the design consultant who was helpful with questions I had and made suggestions to make purchase easier.
I have not opened the box yet but plan to install as soon as I can.

Date of experience: January 18, 2024
North Dakota
1 review
0 helpful votes
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The promotion gave us the opportunity to order theses shades. The process for measuring and ordering shades was straight forward and logical in sequence. We will make final comments when we receive the order.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
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Great Blinds
January 18, 2024

Easy ordering, easy installation, and quality product.

It says that I need 100 minimum characters..

Date of experience: January 18, 2024
Colorado
2 reviews
0 helpful votes
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Very happy with the shades - coming from me, a one time co-owner of a Roman shade operation. The 'fit' is perfect and the materials are perfect.

Date of experience: January 18, 2024
Maryland
1 review
0 helpful votes
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I ordered three blinds from blinds.com and they went through everything with me very patiently to find the right stuff. The blinds arrived on time, well packaged, and fit perfectly. I highly recommend

Date of experience: January 18, 2024
New Mexico
1 review
0 helpful votes
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Easy to order. Website is easy to navigate. Haven't put them up yet: have used blinds.com in the past and it was great. Easy to put up so expecting the same this time.

Date of experience: January 17, 2024
Florida
1 review
0 helpful votes
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Good value
January 17, 2024

Good Website Layout, easy to navigate. Good Discount. Would buy from them again. Well packaged. Nice blinds.

Date of experience: January 17, 2024
Wisconsin
1 review
0 helpful votes
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We have ordered before from you and pleased with our experience.We have ordered blinds twice before and always more than satisfied.

Date of experience: January 17, 2024