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Blinds.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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Illinois
1 review
0 helpful votes
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Great!
January 28, 2024

Quick and easy to order online. Order received when expected. Fit perfectly and are of great quality. I am a repeat customer.

Date of experience: January 28, 2024
Louisiana
1 review
0 helpful votes
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Great company, great service, beautiful blinds
January 28, 2024
Updated review

Easy to navigate and order. Repeat customer. Would definitely recommend. Beautiful Roman shades, for primary bath, front door and exercise room. Love them all!

Date of experience: January 28, 2024

Easy and intuitive
November 19, 2023
Previous review

Easy and intuitive

Date of experience: November 18, 2023

Easy to place order
October 30, 2023
Previous review

Easy to place order.

Date of experience: October 30, 2023
California
1 review
0 helpful votes
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A pleasure
January 28, 2024

Fantastic company to do business with, we screwed up the measurements, totally our fault, had taken the surefit insurance, no questions asked blinds were replaced.

Date of experience: January 28, 2024
Maryland
1 review
0 helpful votes
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Great Wood Blinds
January 28, 2024

Overall, very good. One challenge was getting things to work out the way I wanted. For example, on the initial screening, I chose 2" wood blinds, and wanted a 3 on 1 mount along with cloth tape. All of the options shown had those two options, but not together. It should have eliminated all if I chose a combination that wasn't possible.

Date of experience: January 28, 2024
Arizona
1 review
0 helpful votes
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You guys always rock this confusing order I had to make three phone calls for three different questions and you guys were just totally professional every time. Thank you. Very much a repeat customer

Date of experience: January 27, 2024
Texas
1 review
0 helpful votes
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Great product for a great price. Love them.
January 27, 2024
Updated review

I have ordered from you guys in the past. Buying is easy. Installation of blinds is even easier. Love these blinds. Easy to install and look great.

Date of experience: January 27, 2024

Great
October 17, 2023
Previous review

Great. Found exactly what I needed at a great price.

Date of experience: October 16, 2023
Indiana
1 review
0 helpful votes
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Happy customer.
January 27, 2024

Website is helpful and friendly. Delivery was as promised. Installer, Mike, was the best! So helpful, professional and prompt. Thanks, Mike!

Date of experience: January 27, 2024
Mississippi
1 review
0 helpful votes
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Excellent
January 27, 2024

No problems! Fit great and good quality. Website was easy to use and very pleased.
Everything was well done.

Date of experience: January 27, 2024
New Hampshire
2 reviews
1 helpful vote
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Perfection
January 27, 2024
Updated review

The blind arrived professionally packaged and perfectly constructed with simple instructions and hardware to mount. Once I drilled the pilot holes the screw gun was a breeze to get the brackets up and the blind snapped in place and was functional within minutes. We love the privacy it provides and makes the room feel cozy at night.

Date of experience: January 26, 2024

The last order was for two blinds for our dining room...
November 17, 2022
Previous review

The last order was for two blinds for our dining room to replace two broken 20 year old blinds and they fit perfectly. Good to have the privacy and the extra draft protection from the cold nights.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Beautiful patterned Roman shades
January 27, 2024

Quick & Easy-just entered measurements & chose the fabric, I even had a sample sent ahead that was shipped quickly

Date of experience: January 26, 2024
Colorado
1 review
0 helpful votes
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Very satisfied:
January 27, 2024

Great way to buy blinds! Everything with Blinds.com went smooth. All the blinds work. They look wonderful in the house. Great deal.

Date of experience: January 26, 2024
Oregon
1 review
0 helpful votes
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This is my second set of blinds I"ve purchased with blinds.com. I've had many samples sent. Every time I"ve spoken with someone they have been so helpful. I've saved over a $1000 dollars and it was speaking with an agent that helped to facilitate that.

Date of experience: January 26, 2024
California
1 review
0 helpful votes
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Good quality blinds
January 26, 2024

Great quality blinds. These blinds have a rich look to them. They definitely do a good job at blocking out the light. They were also very easy to install. I have already recommended them to others.

Date of experience: January 26, 2024
Michigan
1 review
0 helpful votes
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Never disappointed
January 26, 2024

Best blinds! Super easy install, website it easy to use. Great product! I've been replacing all of our blinds with the faux wood 2" and they are the best around.

Date of experience: January 26, 2024
California
1 review
0 helpful votes
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I didn't dream I could put shutters into my bathroom! I thought price, installation, water absorption and price (yes repeat). I'm delighted with this order and can't wait to get them. I read reviews and feel secure in this purchase.

Date of experience: January 25, 2024
Colorado
1 review
0 helpful votes
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I am a return customer & I am very happy with the ordering process. I like how everything is explained in detail. I look forward to future purchases.

Date of experience: January 25, 2024
Oklahoma
2 reviews
1 helpful vote
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My samples came right away. I liked the emails that were not sent too often, but gave me chances for discounts. Plenty of info on the website for measuring and opportunities to see what the blinds will look like. Easy to order.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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I had mismeasured the windows and they made all new ones free of charge. What company does that in this day and age? They are unbelievable.

Date of experience: January 24, 2024
Nevada
1 review
0 helpful votes
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I measured exactly according to the website, but when the blinds are closed, the bottom doesn't rest flat. Add an inch if you want it to sit flat when it's all the way down.

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
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Good customer follow up
January 24, 2024

Clerison, our sales associate/support person was extremely helpful and followed up with us through a 3ish month process of trying to figure out what blinds we wanted and was patient as we waited for a sale. We love our new Roman shades, they are elegant and classy, and very much worth it!

Date of experience: January 24, 2024