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Blinds.com

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
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155,178 reviews

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Arizona
1 review
0 helpful votes
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Easy to install and they look great!
February 4, 2024

Easy selection process, informative details on how to measure for a proper installation. Have ordered from Blinds.com previously with great success. Recommended.

Date of experience: February 3, 2024
California
1 review
0 helpful votes
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Delivered ahead of schedule great blinds
February 4, 2024
Updated review

The blinds arrived ahead of time, measurements were accurate, all hardware included. The blackout blinds make a huge difference and mean we don't need to use curtains except for decorative purposes.

Date of experience: February 3, 2024

Like the blinds, shipping could be a little faster,...
May 11, 2023
Previous review

Like the blinds, shipping could be a little faster, but that's not a deal breaker

Date of experience: May 11, 2023

Easier than selectblinds fosho
April 20, 2023
Previous review

Easier than selectblinds fosho

Date of experience: April 20, 2023
Virginia
1 review
0 helpful votes
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I am a repeat buyer.
February 3, 2024

The product is good, made correctly and delivers early. I have done my entire house with different blinds from Blinds.com.

Date of experience: February 3, 2024
Virginia
1 review
0 helpful votes
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Order problem
February 3, 2024

I was successful ordering my new blinds because of some timely help from an agent in chat. But they arrived with the wrong device for adjusting. I wanted the pull-string and got the twist kind. They are installed and working well but that has been wrong twice now.

Date of experience: February 3, 2024
Michigan
1 review
0 helpful votes
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Great Experience
February 3, 2024

Easy to use site! We have used them before and always satisfied with the service and quality. Also it's a reasonable wait time. I find the prices very competitive.

Date of experience: February 3, 2024
Nevada
2 reviews
0 helpful votes
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We are very happy with our Blinds
February 3, 2024

Easy ordering site and kept informed about delivery. We installed the blinds ourselves. Easy installation because of great instructions

Date of experience: February 3, 2024
Washington
1 review
0 helpful votes
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Good blinds, poor instructions
February 2, 2024

Blinds are great. Quality of workmanship was excellent. I gave a four star instead of five due to the poorly written and illustrated instructions. The drawings are confusing and didn't resemble the blind I ordered. The font is ridiculously small for older eyes. Better instructions and it would have been a 5-star rating.

Date of experience: February 2, 2024
California
2 reviews
2 helpful votes
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Great Service- Great Product
February 2, 2024
Updated review

Great site. They helped me right away the time frame to get the blinds was totally acceptable. They came very well made and super easy to install.

Date of experience: February 2, 2024

Very easy!
November 14, 2023
Previous review

Very easy!

Date of experience: November 14, 2023
Texas
1 review
0 helpful votes
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Fast Reliable Service
February 2, 2024

I have always had a good experience with your company since 2016 - any problems were quickly resolved in my favor

Date of experience: February 2, 2024
Idaho
1 review
0 helpful votes
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Great product
February 1, 2024

Last purchase was great, blinds fit perfectly and quality was good. Would recommend without reservation

Date of experience: February 1, 2024
Nebraska
1 review
0 helpful votes
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Easy enough thank you - already recommended to friends the order was easy to customize - I had a weird sized window that I couldn't find local blinds to fit. This worked as intended and advertised - what more can a busy man ask for?

Date of experience: January 31, 2024
California
1 review
0 helpful votes
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Great product and service
January 31, 2024

Good service and sale support. We haven't put them up yet but we like the way they look. We are satisfied.

Date of experience: January 31, 2024
Texas
1 review
0 helpful votes
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I ordered from them years ago and was pretty satisfied. One of the blinds MELTED (faux wood) from the hot sun. Since it's been a few years, I ordered a replacement instead of trying to get it replaced for free as I'm sure the warranty was expired. I ordered the blind in mid-December. It's February 1st tomorrow, for so literally 6 weeks ago. I STILL cannot get a delivery date. I wasn't notified of a delay until January 4th and was given an estimated ship date of January 26th. Now they are blaming FedEx for another delay. I was originally told it was delayed due to not having the correct materials at the manufacturer. They should not be taking people's money and not delivering their products for literally months as I was told it could be another two weeks due to the FedEx delay which is not true one bit. They gave me a tracking number a week ago and the status has not changed, meaning it hasn't moved or been picked up and is just sitting somewhere. Frustrating and unacceptable and their customer service is terrible. They are basically "oh well sorry" and offer nothing. Do not buy from this place, which I believe is a business of Home Depot.

Date of experience: January 31, 2024
Nevada
1 review
0 helpful votes
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Quality Issue
January 31, 2024

Hinge screws on one hinge would not tighten.

On right shutter it hit bottom of window sill. Had to adjust hinges to clear bottom window sill.

Date of experience: January 30, 2024
Arizona
1 review
0 helpful votes
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High quality blinds at great price
January 30, 2024

Easy to order, make sure you know how to measure, takes a while for delivery, but I knew that when I ordered. A+.

Date of experience: January 30, 2024
California
1 review
0 helpful votes
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It was very easy to order, and you have a user-friendly website! Once I ordered 11 blinds, they were delivered in a timely manner. The packing was great and easy to assemble!

Date of experience: January 29, 2024
Washington
1 review
0 helpful votes
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Easy to order
January 29, 2024

I shopped around to several stores. Your prices were the best and it was so easy to order. The blinds fit great and work great.

Date of experience: January 29, 2024
Maryland
1 review
0 helpful votes
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Blinds
January 29, 2024

Was easy to order.

One of the blinds came with a dent on the back side
Easy to install fit well

Date of experience: January 29, 2024
South Carolina
3 reviews
0 helpful votes
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Great experience
Always on time and accurate!
Never disappoints! My go to blind and shade resource.

Date of experience: January 29, 2024
Illinois
1 review
0 helpful votes
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Great!
January 28, 2024

Quick and easy to order online. Order received when expected. Fit perfectly and are of great quality. I am a repeat customer.

Date of experience: January 28, 2024