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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
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155,178 reviews

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Washington
1 review
0 helpful votes
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Easy!
February 12, 2024

Quick & easy process! We had fantastic service, product & installation with our blinds and would buy from them again.

Date of experience: February 12, 2024
California
1 review
0 helpful votes
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Blinds
February 10, 2024

Easy to order. We will give you our further review once they are installed tomorrow. They arrived in a nice box. Thank you

Date of experience: February 10, 2024
California
1 review
0 helpful votes
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Good quality great service
February 10, 2024

Nice Website easy to navigate. Very helpful customer service on the phone. With no knowledge of window treatments they were able to ask the right questions and get me exactly what I wanted.

Date of experience: February 10, 2024
Montana
1 review
0 helpful votes
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Really nice products.
February 10, 2024

Pretty easy to pick out the options. I had to make a change and the customer service was very helpful.

Date of experience: February 10, 2024
Pennsylvania
1 review
0 helpful votes
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Bit pricey but good quality.
February 9, 2024

So far so good. We'll see how well they hold up over time. So far it was easy ordering, easy installation, and easy to use and looks good!

Date of experience: February 9, 2024
Ohio
1 review
0 helpful votes
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Efficient process and quality product
February 9, 2024

Web site is well designed. The shade fit well and were easy to hang. The paper directions were detailed.

Date of experience: February 9, 2024
Virginia
1 review
0 helpful votes
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I'm completely satisfied.
February 9, 2024

I received my order and it was exactly as described including the color match. The blinds were for my bathroom and I am totally satisfied.

Date of experience: February 9, 2024
Pennsylvania
1 review
0 helpful votes
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Sun room window treatment
February 9, 2024

One of my sunscreens arrived wit a cracked cord anchor. I plan on glueing it because the job needs to be completed asap

Date of experience: February 8, 2024
Washington
1 review
0 helpful votes
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Easy, easy, easy
February 8, 2024

Easy to order. Easy to install. Easy to enjoy. The install was the easiest I have ever had the pleasure of doing.

Date of experience: February 8, 2024
California
1 review
0 helpful votes
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My blinds were too short the install said. I called customer service they replaced them for me no charge! The new ones are perfect, I am sooo thrilled!
I have been a repeat customer since 2014, I love the quality and the online process is so easy!

Date of experience: February 8, 2024
California
1 review
0 helpful votes
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So, so good. Excellent instructions on how to fit properly into the window. The cut was perfect, and it was able to be installed without a hitch. Altogether a pleasant project provided by timely delivery of a well-made product.

Date of experience: February 7, 2024
Ohio
2 reviews
0 helpful votes
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Easy website to navigate. You just measure and fill in the blanks, so awesome. And you get to see a sample of what your window will look like. Would recommend this website to anyone wanting blinds. Not to mention it was less than half the price I found anywhere else.

Date of experience: February 7, 2024
New York
1 review
0 helpful votes
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Great support when purchasing and more so with the installation. Prompt and well coordinated appointments, too.

Date of experience: February 7, 2024
Arizona
1 review
0 helpful votes
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Repeat customer!
February 7, 2024
Updated review

Have ordered from you multiple times. Pricing is good and you back your products. We Have always been satisfied!

Date of experience: February 6, 2024

We have ordered blinds for almost every window in...
April 18, 2022
Previous review

We have ordered blinds for almost every window in our home from Blinds.com and have always had good experiences! We had to have one replaced due to a faulty cord, and they were extremely helpful and our new blind shipped right away. Great company, great products and great customer support!

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Beautiful and affordable!
February 6, 2024

As easy and foolproof as it can be, I will continue to purchase from this site as I continue to find shades for the remaining windows in my newly renovated house.

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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Worked out nicely
February 6, 2024

Greatly priced and delivered timely. Size custom blinds came in at were 1/2 shorter which resulted in a gap inside the window frame. Wish it was exactly sized as specified.
However we made it work.

Date of experience: February 6, 2024
New York
1 review
0 helpful votes
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White 1" blinds
February 6, 2024

The blinds appear well made. They were no problem to install and they look good. One issue is the length of the tilt wand. They are much shorter than my previous blinds. I would recommend these blinds.

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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Great value
February 5, 2024

Easy to order, product is quality, installing myself was a breeze! The blinds are really solid, good quality

Date of experience: February 5, 2024
California
2 reviews
0 helpful votes
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Great Service
February 4, 2024

I called and spoke Steve Sinclair and he was amazing! I felt valued…like I was the only customer which I know I wasn't, but the level of care I received was amazing. I would highly recommend this company for any window cover needs.

Date of experience: February 4, 2024
New Jersey
1 review
0 helpful votes
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If you know exactly what you need, brand, colors and exact sizes you're looking for shopping is a breeze. And help is always a phone call away.didn't need assistance,but when ever I call staff is always very helpful and courteous.

Date of experience: February 4, 2024