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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Easy site to work with and great customer service with Chris by phone. Got samples delivered and had many choices to choose from. Blind was delivered in a timely manner and looks to be good quality.
The website was easy to navigate, customer service was outstanding with there help on my colors. And the discount was awesome.
Price was about half of what we were quoted from Costco. Very easy to order online. Took just over a month for delivery. Quality looks really good. Gets installed next week.
It was just really easy and quick. I do wish there were more color choices. The fit well and do the job I needed
I purchased an odd sized roller shade which was pricey. It was probably still less than a local window coverings store. Fit was great, installation was simple.
So far is is good, once I figured out how to order and what each part worked, but I am old so every seems hard these days.
GOOD EXPERIENCE. Always happy with my blinds. I have ordered four different times with this company and have never had a problem. Shipped and received on time or early, size and color is perfect. Always recommend to everyone!
This is my 3rd order & everything was perfect, again. I've looked at other companies but Blinds.com always sees to have what I'm looking for. The perfect fit guarantee is awesome (even though I've never had to use it). Best blind company out there. Thank you for all the help.
Easiest site to get exactly what you need with great pricing.
This is my 2nd major purchase, I would recommend this to everyone.
Remember to measure 10 times, order once. :)
Very easy to find what your looking for. Any questions I had were answered right away by a professional. Pricing is great also. Thank you.
One of the blinds was bent during delivery and or packing. It had to be reordered.
Trim slats were scratched. New and proper items had to be reordered.
The damage and wrong trim pieces were acknowledged by the contracted installer.
Purchased at a great price ans blinds were perfect all the way around! Arrived as described, and as selected. Installation was no problem 😊
Everything went as planned. When you email this company with questions they contact you back super fast.
Has been really easy so far... Everything went very well. The people I dealt with at blinds.com were great. The only tiny problem was the corner of one of the slats was folded over but it's totally minor.
It's easy to order and shipping was fast, we had a small issue but customer service was great and fast on fixing our issue.
I found instructions for measuring very confusing even as a prior customer. I use outside mount, and your diagrams have arrows going way past the area that I need to cover. Worse, nowhere does it make clear that the outside mount dimensions are measured from the top of the frame to the bottom of where the blind will reach. I haven't ordered since 2018 so I forgot these important details which should be clearly stated in your instructions.
The blinds had a small defect because someone assembling them did not know to split the pull cords through the small metal clip--they left the cords outside and worse, behind the clip next to the blinds. I had to untie each cord and restring them.
Grant Akinfenwa was very helpful and we are confident in he assistance! I got my blinds and they were perfect!
I love shopping with Blinds.Com. I'm a repeat customer. Every blind in my house is from Blinds.Com, as well as the privacy screens on the screened porch. All fit perfectly, and have lasted for years. I've only changed blinds due to changing the color scheme. I would never shop anywhere else for window coverings.
I've always had a good experience with Blinds.com. Every room in my house has your blinds!
Blind I ordered was perfect. Fit right in bracket from broken blind I replaced. Very easy ordering process. Matched other blinds as well
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

