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Blinds.com

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
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155,178 reviews

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Florida
1 review
0 helpful votes
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Good Service
February 15, 2024

Easy site to work with and great customer service with Chris by phone. Got samples delivered and had many choices to choose from. Blind was delivered in a timely manner and looks to be good quality.

Date of experience: February 15, 2024
Washington
1 review
0 helpful votes
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Beautiful
February 15, 2024

Easy to install & to manuever with the up & down blinds the only thing was I received no pulls for the order.

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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Easy to install.
February 15, 2024

The website was easy to navigate, customer service was outstanding with there help on my colors. And the discount was awesome.

Date of experience: February 14, 2024
Arizona
1 review
0 helpful votes
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Great price and great product
February 15, 2024

Price was about half of what we were quoted from Costco. Very easy to order online. Took just over a month for delivery. Quality looks really good. Gets installed next week.

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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The blinds were as expected
February 14, 2024

It was just really easy and quick. I do wish there were more color choices. The fit well and do the job I needed

Date of experience: February 14, 2024
Kansas
1 review
0 helpful votes
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Fit well, look great
February 14, 2024

I purchased an odd sized roller shade which was pricey. It was probably still less than a local window coverings store. Fit was great, installation was simple.

Date of experience: February 14, 2024
Wyoming
1 review
0 helpful votes
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I haven't installed it yet
February 14, 2024

So far is is good, once I figured out how to order and what each part worked, but I am old so every seems hard these days.

Date of experience: February 14, 2024
Hawaii
1 review
0 helpful votes
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Great service and blinds are amazing!
February 14, 2024

GOOD EXPERIENCE. Always happy with my blinds. I have ordered four different times with this company and have never had a problem. Shipped and received on time or early, size and color is perfect. Always recommend to everyone!

Date of experience: February 14, 2024
Florida
2 reviews
0 helpful votes
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Never disappointed
February 14, 2024
Updated review

This is my 3rd order & everything was perfect, again. I've looked at other companies but Blinds.com always sees to have what I'm looking for. The perfect fit guarantee is awesome (even though I've never had to use it). Best blind company out there. Thank you for all the help.

Date of experience: February 14, 2024

Easiest site to get exactly what you need with great...
August 11, 2023
Previous review

Easiest site to get exactly what you need with great pricing.
This is my 2nd major purchase, I would recommend this to everyone.
Remember to measure 10 times, order once. :)

Date of experience: August 11, 2023

Very easy to find what your looking for
July 19, 2022
Previous review

Very easy to find what your looking for. Any questions I had were answered right away by a professional. Pricing is great also. Thank you.

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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Some damage to the items delivered.
February 14, 2024

One of the blinds was bent during delivery and or packing. It had to be reordered.
Trim slats were scratched. New and proper items had to be reordered.
The damage and wrong trim pieces were acknowledged by the contracted installer.

Date of experience: February 13, 2024
Michigan
1 review
0 helpful votes
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Nice Purchase
February 14, 2024

Purchased at a great price ans blinds were perfect all the way around! Arrived as described, and as selected. Installation was no problem 😊

Date of experience: February 13, 2024
Washington
1 review
0 helpful votes
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Great blinds at a reasonable price.
February 14, 2024

Everything went as planned. When you email this company with questions they contact you back super fast.

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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One minor problem.
February 13, 2024

Has been really easy so far... Everything went very well. The people I dealt with at blinds.com were great. The only tiny problem was the corner of one of the slats was folded over but it's totally minor.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Easy to use website
February 13, 2024

It's easy to order and shipping was fast, we had a small issue but customer service was great and fast on fixing our issue.

Date of experience: February 13, 2024
California
2 reviews
0 helpful votes
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I found instructions for measuring very confusing even as a prior customer. I use outside mount, and your diagrams have arrows going way past the area that I need to cover. Worse, nowhere does it make clear that the outside mount dimensions are measured from the top of the frame to the bottom of where the blind will reach. I haven't ordered since 2018 so I forgot these important details which should be clearly stated in your instructions.

The blinds had a small defect because someone assembling them did not know to split the pull cords through the small metal clip--they left the cords outside and worse, behind the clip next to the blinds. I had to untie each cord and restring them.

Date of experience: February 13, 2024
Illinois
1 review
0 helpful votes
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Great Service!
February 13, 2024

Grant Akinfenwa was very helpful and we are confident in he assistance! I got my blinds and they were perfect!

Date of experience: February 13, 2024
Tennessee
1 review
0 helpful votes
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Love the blinds!
February 13, 2024
Updated review

I love shopping with Blinds.Com. I'm a repeat customer. Every blind in my house is from Blinds.Com, as well as the privacy screens on the screened porch. All fit perfectly, and have lasted for years. I've only changed blinds due to changing the color scheme. I would never shop anywhere else for window coverings.

Date of experience: February 13, 2024

I've always had a good experience with Blinds.com
November 25, 2023
Previous review

I've always had a good experience with Blinds.com. Every room in my house has your blinds!

Date of experience: November 25, 2023
Florida
1 review
0 helpful votes
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Perfectly satisfied
February 13, 2024

Blind I ordered was perfect. Fit right in bracket from broken blind I replaced. Very easy ordering process. Matched other blinds as well

Date of experience: February 13, 2024
Washington
1 review
0 helpful votes
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Process was easy, making up my mind due to many choices took a bit more time than I thought, nice to have that difficulty

Date of experience: February 12, 2024
Massachusetts
1 review
0 helpful votes
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Love them
February 12, 2024

Love them! Will get them again when the need arises!Easy ordering and easy sample picks! Can't say enough!

Date of experience: February 12, 2024